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Mark Jacobson Toyota
Durham, NC
2,548 Reviews
Mark Jacobson Toyota of Durham offers 3 big showrooms of new Toyota and used cars near Raleigh. Ask about our free $25 Gift Card with Test Drive. We are conveniently located in south Durham just minutes north of I-40 at Exit 270 (15-501). Take a short drive and enjoy our huge selection, low internet pricing, and outstanding customer service!
Here are just a few of the differences that set Mark Jacobson Toyota apart from other car dealerships in the area.
- All new vehicles sold by Mark Jacobson Toyota come with a Lifetime Powertrain Warranty. This lifetime limited non-factory warranty is good for unlimited time, and unlimited miles at participating dealers nationwide. And unlike other dealers' programs, servicing your car at other facilities will not void the Mark Jacobson Lifetime Warranty!
- We offer a 3-Day Money Back Guarantee on all pre-owned vehicles we sell.
- We provide truck maintenance and repairs.
- We have our own Durham Body Shop to help you with collision repairs
- We offer diagnostic testing and state inspections.
- We have a fully stocked Toyota parts and truck accessories facility.
- We have a professional finance department to help you arrange car loans and leases that fit your budget.
- Our truck center staff is friendly, knowledgeable and enthusiastic.
We know that prospective customers are extremely well educated when researching their next vehicle. Mark Jacobson Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
Visit us soon at 4516 Durham Chapel Hill Blvd. in Durham and see why Mark Jacobson Toyota has become the preferred dealer for Carrboro, Chapel Hill, Durham, Graham, Raleigh, Fayetteville, Cary, Apex and Wake Forest car-shoppers. Ready to set up a test drive? Please call us toll-free at 1-800-643-6236.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,548 reviews
January 03, 2025
My experience was painless and easy. I felt well taken care of. All staff were friendly, knowledgeable, and helpful throughout the entire process. I felt well taken care of. All staff were friendly, knowledgeable, and helpful throughout the entire process. More
by Abrunq
Employees Worked With
Ryan Riemer, Frank Adams
January 03, 2025
I had a great experience purchasing a new car today. Edwin Caldwell is an amazing salesman, and the whole staff is very efficient and friendly. Could not have asked for more. Edwin Caldwell is an amazing salesman, and the whole staff is very efficient and friendly. Could not have asked for more. More
by Susan
Employees Worked With
Edwin Caldwell
January 02, 2025
I just purchased my 1st RAV4 from Mark Jacobson Toyota! I am beyond impressed with the exceptional service I received, especially from Deja Johnson. Deja went above and beyond to ensure that I got the RAV I am beyond impressed with the exceptional service I received, especially from Deja Johnson. Deja went above and beyond to ensure that I got the RAV4 that I wanted. She was very friendly and actually listen to my needs and requests, providing valuable guidance and expertise every step of the way. Everyone at Mark Jacobson was very friendly. More
by dana.hewitt
Employees Worked With
Deja Johnson, Frank Adams
December 24, 2024
We enjoyed working with Charles Browning in the purchase of our 2025 Highlander XLE Hybrid AWD. The car is great and the purchase was low hassle and low stress, just as car buying should be! of our 2025 Highlander XLE Hybrid AWD. The car is great and the purchase was low hassle and low stress, just as car buying should be! More
by carrbronian
Employees Worked With
Charles Brown
December 16, 2024
I purchased my 2025 Camry from Mark Jacobson Toyota in late November. The experience was great. Customer service was excellent. My sales representative was Devin Scarborough, I give him 10 stars. Very per late November. The experience was great. Customer service was excellent. My sales representative was Devin Scarborough, I give him 10 stars. Very personable and honest and helpful! Definitely a returning customer when I’m in the market for a new car in the future. More
by D
Employees Worked With
Devin Scarborough
December 13, 2024
Just drove our new to us 2021 Tundra home. Folks at the dealership, especially Rick Allen, worked with us until every request was addressed. We're looking forward to many years of Toyota re Folks at the dealership, especially Rick Allen, worked with us until every request was addressed. We're looking forward to many years of Toyota reliability and for the moment, we're thrilled with the quality of the vehicle. More
by RickS
Employees Worked With
Rick Allen
December 12, 2024
I recently had the pleasure of ordering a Toyota Grand Highlander Hybrid Max Platinum from Mark Jacobson Toyota, and I am beyond impressed with the exceptional service I received, especially from Deja Joh Highlander Hybrid Max Platinum from Mark Jacobson Toyota, and I am beyond impressed with the exceptional service I received, especially from Deja Johnson. From start to finish, Deja went above and beyond to ensure that my vehicle was built exactly to my specifications. She took the time to listen to my needs and requests, providing valuable guidance and expertise every step of the way. Deja’s attention to detail and commitment to customer satisfaction truly set her apart. She kept me informed throughout the entire process, making sure everything was on track and answering any questions I had promptly. Her professionalism, warmth, and dedication to delivering an extraordinary customer experience made this purchase stress-free and enjoyable. Thanks to Deja, I now have the perfect Toyota Grand Highlander Hybrid Max Platinum, and I couldn't be happier with the entire experience. If you're in the market for a vehicle and want personalized, top-notch service, I highly recommend reaching out to Deja Johnson at Mark Jacobson Toyota. Her care and dedication to her clients are truly unparalleled. More
by Rajesh
Employees Worked With
Deja Johnson
December 09, 2024
All is well that ends well. There were some frustrating missteps along the path to getting my vehicle, some pretty significant, but one thing is for sure, Mark Jacobson Toyota i There were some frustrating missteps along the path to getting my vehicle, some pretty significant, but one thing is for sure, Mark Jacobson Toyota is committed to customer satisfaction! They are willing to do what it takes to earn and keep your loyalty. I am very grateful to Courtney and Chris for the work they put in to make sure I, eventually, drove off the lot happy! 😊 More
by Tacite
Employees Worked With
Courtney, Kariem, Christopher Johnson
