Mark Jacobson Toyota
Durham, NC
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Nice dealership but the delivery of my vehicle was 2 1/2 hours (I was trading in a car and paying cash as remainder). No reason 2 1/2 hours and the actual discussion about the car minimal (it was late so I hours (I was trading in a car and paying cash as remainder). No reason 2 1/2 hours and the actual discussion about the car minimal (it was late so I think they all wanted to leave). Received zero info about warranty or maintenance play - just a terrible process. And felt the back handed way of adding fees at the end to the process was not right - but I was too tired to argue (maybe that was their plan). Ugh - not too happy overall. More
I bought my 2022 Toyota Rav4 Hybrid XSE recently from MJT. The process started online with Gwen Payne. She gave me information on incoming inventory. Her and Zach Sanders-Featherstone helped me put do MJT. The process started online with Gwen Payne. She gave me information on incoming inventory. Her and Zach Sanders-Featherstone helped me put down a deposit on exactly the car I wanted and kept me informed along the way. The transaction was pretty smooth other than a couple of small glitches in the finance office but everything was resolved to my complete satisfaction. Gwen was super and Zach is a great guy and both were a pleasure to deal with, highly recommended! More
The thing that makes me the most angry I when I have an appointment, I expect to be seen in a reasonable amount of time. I don’t expect to be kept waiting for an hour and then told my appointment only conf appointment, I expect to be seen in a reasonable amount of time. I don’t expect to be kept waiting for an hour and then told my appointment only confirmed I would be completed that day. More
I have had the pleasure of doing with business with Miguel and Quincy at Mark Jacobson toyota twice, and it was the beat two car buying experiences of my life! From start to finish great people that j Miguel and Quincy at Mark Jacobson toyota twice, and it was the beat two car buying experiences of my life! From start to finish great people that just treat you right. More
Kye Comincioli was very personable and easy to deal with. This was our first purchase with Mark Jacobson. They were very responsive to our email requesting information. The car was ready when we got to th This was our first purchase with Mark Jacobson. They were very responsive to our email requesting information. The car was ready when we got to the dealership. Everyone was was very easy to deal with. Highly recommend them if you are looking for a vehicle. More
Antoinette Pace was an absolute JOY to work with. This was my first time buying from a dealership and she did an excellent job walking me through everything. It was very hard and emotional letting go of m was my first time buying from a dealership and she did an excellent job walking me through everything. It was very hard and emotional letting go of my first car but she provided the comfort and reassurance that I needed. When I had to quickly finish the deal to pick up my son from school she rushed around and made sure I left when I needed to. I will definitely be calling her in the future! Thank you, Antoinette! More
Each time I have gone to Mark Jacobson Toyota l leave happy and truly satisfied. I’ve had all goo encounters with the dealership as a whole. K, McCoy happy and truly satisfied. I’ve had all goo encounters with the dealership as a whole. K, McCoy More
Ahmad Abukamil is an awesome salesman and great guy, very fair and easy to work with at Mark Jacobson Pre-Owned! Would highly recommend he and his team! fair and easy to work with at Mark Jacobson Pre-Owned! Would highly recommend he and his team! More