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Mark Jacobson Toyota

Durham, NC

4.8
2,515 Reviews

4516 Durham-Chapel Hill Blvd

Durham, NC

27707

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Showing 2,515 reviews

March 10, 2022

Nice dealership but the delivery of my vehicle was 2 1/2 hours (I was trading in a car and paying cash as remainder). No reason 2 1/2 hours and the actual discussion about the car minimal (it was late so I More

by eric_lindblom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach
February 21, 2022

I bought my 2022 Toyota Rav4 Hybrid XSE recently from MJT. The process started online with Gwen Payne. She gave me information on incoming inventory. Her and Zach Sanders-Featherstone helped me put do More

by bigcanoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen Payne, Zach Sanders-Featherstone, Oluseyi Bucknor-Smartt
February 05, 2022

The thing that makes me the most angry I when I have an appointment, I expect to be seen in a reasonable amount of time. I don’t expect to be kept waiting for an hour and then told my appointment only conf More

by atevlinsmith
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tristen
February 05, 2022

I have had the pleasure of doing with business with Miguel and Quincy at Mark Jacobson toyota twice, and it was the beat two car buying experiences of my life! From start to finish great people that j More

by Gregory Pezzuti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Santizo and Quincy Hamilton
February 02, 2022

Antionette did amazing and my husband loves his new 2018 Toyota Tacoma!! She was so sweet and helpful!! More

by fundip32496
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antionette Pace
January 29, 2022

Antoinette Pace was amazing to work with. Very joyful and made the experience very special and exciting. More

by anaorellanalopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antoinette Pace
January 07, 2022

Kye Comincioli was very personable and easy to deal with. This was our first purchase with Mark Jacobson. They were very responsive to our email requesting information. The car was ready when we got to th More

by Felix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kye Comincioli
December 17, 2021

Antoinette Pace was an absolute JOY to work with. This was my first time buying from a dealership and she did an excellent job walking me through everything. It was very hard and emotional letting go of m More

by Katie Harris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antoinette Pace
November 22, 2021

Each time I have gone to Mark Jacobson Toyota l leave happy and truly satisfied. I’ve had all goo encounters with the dealership as a whole. K, McCoy More

by KMcCoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Used Car Department
November 01, 2021

Ahmad Abukamil is an awesome salesman and great guy, very fair and easy to work with at Mark Jacobson Pre-Owned! Would highly recommend he and his team! More

by Coversite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Abukamil, McCoy Harris
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