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Mark Jacobson Toyota

Durham, NC

4.8
2,530 Reviews

4516 Durham-Chapel Hill Blvd

Durham, NC

27707

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Showing 2,530 reviews

January 02, 2023

Great service! ! Sales consultant showed us what we we’re looking for. He walked us thru the process. More

by Alexisrivas93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bashar Ali
January 02, 2023

My first experience with this dealership. Deja Johnson was my sales consultant and provided first rate, professional service. I leased the car I wanted with no hassle or pressure. Very sat More

by egwsocial
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deja Johnson
January 01, 2023

My first time coming to this dealer ship I was treated with good customer service I got the car I wanted with no problems and I want to thank Ahmad for helping me through the process he did a wonderful gr More

by Shelba Lucas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad
December 23, 2022

We traveled 3 hours and was very satisfied with the experience. Ahmed had all of the information for our purchase ready upon arrival. I would recommend this dealership. More

by Eddie.sanders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tauqeer Ahmed
December 19, 2022

Bashar was VERY professional and made the entire process extremely EASY. 10/10 would recommend. Best experience ever! More

by safwanali
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bashar Ali
December 16, 2022

We had a great experience working with them for our trade and new vehicle purchase More

by Bradleyviles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tauqeer Ahmed
Dec 16, 2022 -

Bradleyviles responded

We worked with Tauqeer Ahmed and a 5 star white glove experience in both trading our old vehicle and the purchase of our 4Runner.

December 06, 2022

absolute horrible experience. Came in for a recall that Toyota sent out. The service team did not even know the actual terms of the recall. Called corporate and they agreed with t More

by NR
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
John Desmond, Russell Self, Frank Ciardullo, Matt Jones, Brian Yates
December 03, 2022

Fast service, but left grease stains on my fabric seats that were very hard to get out. More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
November 10, 2022

Perfect car purchase experience! Being an old codger (69 yo) I have grown to hate buying a vehicle, until shopping and purchasing at Mark Jacobson Toyota's Previously Owned Dealershi More

by 223skydog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antoinette Pace
October 20, 2022

Great place to shop! Ahmed was quick about getting me in a car and then arranging for the best price for my resale. I didn’t feel like I was getting pressured in one dire More

by Lainemstaton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed!
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