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Mark Jacobson Toyota
Durham, NC
2,553 Reviews
Mark Jacobson Toyota of Durham offers 3 big showrooms of new Toyota and used cars near Raleigh. Ask about our free $25 Gift Card with Test Drive. We are conveniently located in south Durham just minutes north of I-40 at Exit 270 (15-501). Take a short drive and enjoy our huge selection, low internet pricing, and outstanding customer service!
Here are just a few of the differences that set Mark Jacobson Toyota apart from other car dealerships in the area.
- All new vehicles sold by Mark Jacobson Toyota come with a Lifetime Powertrain Warranty. This lifetime limited non-factory warranty is good for unlimited time, and unlimited miles at participating dealers nationwide. And unlike other dealers' programs, servicing your car at other facilities will not void the Mark Jacobson Lifetime Warranty!
- We offer a 3-Day Money Back Guarantee on all pre-owned vehicles we sell.
- We provide truck maintenance and repairs.
- We have our own Durham Body Shop to help you with collision repairs
- We offer diagnostic testing and state inspections.
- We have a fully stocked Toyota parts and truck accessories facility.
- We have a professional finance department to help you arrange car loans and leases that fit your budget.
- Our truck center staff is friendly, knowledgeable and enthusiastic.
We know that prospective customers are extremely well educated when researching their next vehicle. Mark Jacobson Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
Visit us soon at 4516 Durham Chapel Hill Blvd. in Durham and see why Mark Jacobson Toyota has become the preferred dealer for Carrboro, Chapel Hill, Durham, Graham, Raleigh, Fayetteville, Cary, Apex and Wake Forest car-shoppers. Ready to set up a test drive? Please call us toll-free at 1-800-643-6236.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,553 reviews
August 06, 2010
I had a very good experience at Mark Jacobson Toyota. We stopped in looking for a quality used car and was impressed with their selection. They do things a little differently, they have a no-haggle policy. stopped in looking for a quality used car and was impressed with their selection. They do things a little differently, they have a no-haggle policy. So, what you see is what it costs. I would have like the opportunity to negotiate, but it ended up working out. We liked a 2007 Acura TSX they had but it was out of our price range. The salesman understood our budget constraints. and was patient with us. He called us every time they reduced the price. The price dropped $4000 and we snagged it. I would recommend this dealership. More
by acura2007tsx
Employees Worked With
Tom Bradshaw
March 24, 2010
I totally agree with some of the bad past experiences people have had with this dealership. The times I have gone there, the sales staff have been very unfriendly, and rude. For example, I went in one ti people have had with this dealership. The times I have gone there, the sales staff have been very unfriendly, and rude. For example, I went in one time to find out something about a Scion xB I was very much interested in purchasing. So, I asked someone at the information desk, and they got a sales person. However, when a sales person did come over, I don't have the words to describe their rudeness. I honestly doubt, from past experiences, that the sales staff is supposed to ask (in a rude manner): ''what are you driving now!'' It doesn't make any sense. That there proves this is not a good place. I had better results in the Suzuki side of this dealership, but I would avoid this place like the plague for reasons previously mentioned. People who have worked there and bought from Mark Jacobson have told me their stories (none of which are pleasant), and it makes plenty of sense. What is sad is that this place is conveniently located for me, and since I refuse to do business, I have to go an hour away (which is worth it IMO.) More
by iabhornc
Employees Worked With
Mark Jacobson
December 29, 2009
I went to cars.com to ask three local dealers for a quote on a specific Toyota. Mark Jacobson was one of those dealers. Instead of sending a quote, all I got was a form-letter e-mail asking me to call. I on a specific Toyota. Mark Jacobson was one of those dealers. Instead of sending a quote, all I got was a form-letter e-mail asking me to call. I sent two follow-up e-mails asking again for a quote. I received no response what-so-ever to those e-mails. I suspect they want you to call so they can draw you into their lair so they can use the traditional car salesman tricks instead of bidding for my business. Sorry, Mark Jacobson, I didn't bite! I received a very, very good on-line quote from Fred Anderson down the road and they will be getting my business. Don't waste your time with Mark Jacobson. More
by gmcafee
Employees Worked With
Jeff Williams
