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Mark Jacobson Toyota

Durham, NC

4.8
2,553 Reviews
Mark Jacobson Toyota of Durham offers 3 big showrooms of new Toyota and used cars near Raleigh. Ask about our free $25 Gift Card with Test Drive. We are conveniently located in south Durham just minutes north of I-40 at Exit 270 (15-501). Take a short drive and enjoy our huge selection, low internet pricing, and outstanding customer service! Here are just a few of the differences that set Mark Jacobson Toyota apart from other car dealerships in the area. - All new vehicles sold by Mark Jacobson Toyota come with a Lifetime Powertrain Warranty. This lifetime limited non-factory warranty is good for unlimited time, and unlimited miles at participating dealers nationwide. And unlike other dealers' programs, servicing your car at other facilities will not void the Mark Jacobson Lifetime Warranty! - We offer a 3-Day Money Back Guarantee on all pre-owned vehicles we sell. - We provide truck maintenance and repairs. - We have our own Durham Body Shop to help you with collision repairs - We offer diagnostic testing and state inspections. - We have a fully stocked Toyota parts and truck accessories facility. - We have a professional finance department to help you arrange car loans and leases that fit your budget. - Our truck center staff is friendly, knowledgeable and enthusiastic. We know that prospective customers are extremely well educated when researching their next vehicle. Mark Jacobson Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle. Visit us soon at 4516 Durham Chapel Hill Blvd. in Durham and see why Mark Jacobson Toyota has become the preferred dealer for Carrboro, Chapel Hill, Durham, Graham, Raleigh, Fayetteville, Cary, Apex and Wake Forest car-shoppers. Ready to set up a test drive? Please call us toll-free at 1-800-643-6236.
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4516 Durham-Chapel Hill Blvd

Durham, NC

27707

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Showing 2,553 reviews

February 02, 2012

We have purchased 3 cars from Mark Jacobson Toyota. Each time its been a great experience. The service department has been outstanding. Out next car will come from them. More

by 2002gmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
several different ones
February 02, 2012

I want to purchase a newer Toyota and Edwin Caldwell is doing his best to help me. He's friendly and great to work with. More

by mikkijay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Caldwell
February 02, 2012

My parents told me to start looking for cars for when I graduate this spring. I recently made a trip to Mark Jacobson and everyone was very friendly and very nice to me. I was referred to Edwin Caldwell. H More

by LeeFissher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Caldwell
February 02, 2012

I bought my Toyota Avalon brand new in 2000. I have thoroughly enjoyed my Toyota and would love to purchase another Avalon or another Toyota in the very near future. Before puchasing my Toyota I had pr More

by candiedj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Adams
February 02, 2012

Edwin Caldwell is an awesome salseman! He did an awesome job of making sure I got not just what I wanted but what I needed too. Everyone at Mark Jacobson was friendly and willing to assist in everyway possi More

by Charlotte_wilso29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Caldwell
February 02, 2012

Edwin got me in the car that I wanted and was very attentive to my needs as a new car buyer. I had never purchased a new new car before and had tried out quite a few dealerships and cars before stick More

by tylercoburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Caldwell, III
January 31, 2012

Since 2005, we have purchased four new Toyotas from Mark Jacobson Toyota, mostly Highlanders. They have a nice new facility, “no-haggle” pricing, a large selection of vehicles, and low key sales people. The More

by marshallburkes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug H, David B, Jeff P, Doug Hanenberg, Jeff Pope
November 08, 2011

The service department installed a faulty ECM on my 2007 Matrix because the original left me stranded in the left lane on I-85... a dangerous situation only to have it start indicating false messages to the More

by poed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Barney and Randy
July 30, 2011

COMPLAINT ACTIVITY REPORT Case # 11068536 Better COMPLAINT ACTIVITY REPORT Case # 11068536 Better Business Bureau Mark Jacobson Toyota 4516 Durham Chapel Hill Blvd Durham, NC 27707-2511 919 More

by Steve Winter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Several
March 04, 2011

I have been visited this dealership for last 8 years. Honestly, the only reason I visited them is that they are close to my home, otherwise, I will not see them at all. In general, I think they are not h More

by qixinzuo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
a lady (the only lady as service advisor)
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