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Mark Jacobson Toyota
Durham, NC
2,553 Reviews
Mark Jacobson Toyota of Durham offers 3 big showrooms of new Toyota and used cars near Raleigh. Ask about our free $25 Gift Card with Test Drive. We are conveniently located in south Durham just minutes north of I-40 at Exit 270 (15-501). Take a short drive and enjoy our huge selection, low internet pricing, and outstanding customer service!
Here are just a few of the differences that set Mark Jacobson Toyota apart from other car dealerships in the area.
- All new vehicles sold by Mark Jacobson Toyota come with a Lifetime Powertrain Warranty. This lifetime limited non-factory warranty is good for unlimited time, and unlimited miles at participating dealers nationwide. And unlike other dealers' programs, servicing your car at other facilities will not void the Mark Jacobson Lifetime Warranty!
- We offer a 3-Day Money Back Guarantee on all pre-owned vehicles we sell.
- We provide truck maintenance and repairs.
- We have our own Durham Body Shop to help you with collision repairs
- We offer diagnostic testing and state inspections.
- We have a fully stocked Toyota parts and truck accessories facility.
- We have a professional finance department to help you arrange car loans and leases that fit your budget.
- Our truck center staff is friendly, knowledgeable and enthusiastic.
We know that prospective customers are extremely well educated when researching their next vehicle. Mark Jacobson Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
Visit us soon at 4516 Durham Chapel Hill Blvd. in Durham and see why Mark Jacobson Toyota has become the preferred dealer for Carrboro, Chapel Hill, Durham, Graham, Raleigh, Fayetteville, Cary, Apex and Wake Forest car-shoppers. Ready to set up a test drive? Please call us toll-free at 1-800-643-6236.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,553 reviews
February 07, 2012
Frank Adams made the sale! He turned what can often be a miserable experience into a downright pleasurable one. I commend him for recognizing that my wife and I are in the military, and for offering the To miserable experience into a downright pleasurable one. I commend him for recognizing that my wife and I are in the military, and for offering the Toyota military incentive without being asked. He was polite, thorough, knowledgeable, and continued to be in unobtrusively light text/mail contact with us after the sale to ensure that nothing was needed or missed, and that we were thoroughly satisfied with our 2012 Tacoma 4x4. I would recommend Mark Jacobson Toyota to anyone looking for a vehicle in the Triangle area, and I have already done so to several friends. More
by flintlock
Employees Worked With
Frank W. Adams, Jr.
February 06, 2012
Edwin was awesome. We already knew what we were looking for and instead of trying to talk us up (or down) he did exactly what it took for us to decide to buy the vehicle on the first visit, without shoppin for and instead of trying to talk us up (or down) he did exactly what it took for us to decide to buy the vehicle on the first visit, without shopping around. More
by dheepa630
Employees Worked With
edwin caldwell
February 05, 2012
went to a number of Toyota dealers in area. Mark Jacobson/Edwin Caldwell was by far the best. Mr Caldwell was superb... listened carefully to what we were looking for....helped in every way he co Jacobson/Edwin Caldwell was by far the best. Mr Caldwell was superb... listened carefully to what we were looking for....helped in every way he could. negotiated a significantly better price than at three other local dealers... will return... will recommend to anyone we know looking for a car.. And we love or Prius. More
by PaPaJam
Employees Worked With
Edwin Caldwell
February 04, 2012
Edwin Caldwell made purchasing our new car pleasurable. He goes above and beyond to make sure his customers have a great experience and doesn't stop there. We enjoyed working with everyone we came in cont He goes above and beyond to make sure his customers have a great experience and doesn't stop there. We enjoyed working with everyone we came in contact with at the Mark Jacobson Toyota, they really treat everyone like family. More
by krktdk
Employees Worked With
Edwin Caldwell
February 04, 2012
You got great ratings because of Edwin Caldwell!! We have never had such a good time spending $16,000 as I did here. Edwin is an awesome person with a wonderful personality, in addition to being a great sale never had such a good time spending $16,000 as I did here. Edwin is an awesome person with a wonderful personality, in addition to being a great salesman. He took care of all our many questions as well as concerns without delay. And, he consistently went above and beyond. By the time we were finished buying the truck we were sharing family photos! :) Please give our best to Edwin. Claude & Barbara More
by claudecampbell
Employees Worked With
Edwin Caldwell
February 03, 2012
As a previous customer of MJT, having had a great experience, I recommended this dealer and salesman Frank Adams to help my cousin purchase her very first car. He was very knowledgeable and helpful. experience, I recommended this dealer and salesman Frank Adams to help my cousin purchase her very first car. He was very knowledgeable and helpful. He answered all of her questions and made the experience very easy and pleasant. She walked away with exactly what she wanted a 2010 Mazda 6! More
by teshia28
Employees Worked With
Frank Adams
February 03, 2012
Our experience purchasing our new car was wonderful. Edwin Caldwell, III is an excellent salesman; he is very knowledgeable and tremendously helpful. Mr Caldwell was able quickly assess our vehicle ne Edwin Caldwell, III is an excellent salesman; he is very knowledgeable and tremendously helpful. Mr Caldwell was able quickly assess our vehicle needs and presented to us the Avalon that we own now. Thank you! More
by pbronson
Employees Worked With
Edwin Caldwell, III
February 03, 2012
My overall experience at the dealership was very plesant! I was introduced to a number of employees and they were very insightful. Edwin Caldwell was a joy to work with!! He worked very hard to find the veh I was introduced to a number of employees and they were very insightful. Edwin Caldwell was a joy to work with!! He worked very hard to find the vehicle that was rite for me. I love my Toyota and will be a reurning customer to Mark Jacobson!! More
by brooks7703
Employees Worked With
Edwin Caldwell
February 03, 2012
My sales rep was excellent and made the lease experience as positive as it could be. He was courteous and professional. Thanks for your commitment to providing a satisfying car buying experience. as positive as it could be. He was courteous and professional. Thanks for your commitment to providing a satisfying car buying experience. More
by Vanessaw56
Employees Worked With
Edwin Caldwell
February 03, 2012
The salesman, Edwin Caldwell, was very friendly and knowledgeable about the car we wanted to buy. The entire process made this the easiest purchase of a new car that I've ever experienced. knowledgeable about the car we wanted to buy. The entire process made this the easiest purchase of a new car that I've ever experienced. More
by TomHenkel
Employees Worked With
Edwin Caldwell
