Mark Jacobson Toyota

I have been visited this dealership for last 8 years. Honestly, the only reason I visited them is that they are close to my home, otherwise, I will not see them at all. In general, I think they are not h Honestly, the only reason I visited them is that they are close to my home, otherwise, I will not see them at all. In general, I think they are not hoestly doing business. For example, last year they checked my car and said one wheel is bended so I replaced it. This year, they said that another wheel is bended but this time I refused to replace because I feel it is quite weird that the wheel bended so often. I went another toyota dealer in another city (much big size dealer) and ask them to check if there is any wheel bended. They told me all wheel are perfect??? Who I can believe. I would trust the new dealer since they can easily gain my business by saying the wheel is bended but they did not. More

I had a very good experience at Mark Jacobson Toyota. We stopped in looking for a quality used car and was impressed with their selection. They do things a little differently, they have a no-haggle policy. stopped in looking for a quality used car and was impressed with their selection. They do things a little differently, they have a no-haggle policy. So, what you see is what it costs. I would have like the opportunity to negotiate, but it ended up working out. We liked a 2007 Acura TSX they had but it was out of our price range. The salesman understood our budget constraints. and was patient with us. He called us every time they reduced the price. The price dropped $4000 and we snagged it. I would recommend this dealership. More

I totally agree with some of the bad past experiences people have had with this dealership. The times I have gone there, the sales staff have been very unfriendly, and rude. For example, I went in one ti people have had with this dealership. The times I have gone there, the sales staff have been very unfriendly, and rude. For example, I went in one time to find out something about a Scion xB I was very much interested in purchasing. So, I asked someone at the information desk, and they got a sales person. However, when a sales person did come over, I don't have the words to describe their rudeness. I honestly doubt, from past experiences, that the sales staff is supposed to ask (in a rude manner): ''what are you driving now!'' It doesn't make any sense. That there proves this is not a good place. I had better results in the Suzuki side of this dealership, but I would avoid this place like the plague for reasons previously mentioned. People who have worked there and bought from Mark Jacobson have told me their stories (none of which are pleasant), and it makes plenty of sense. What is sad is that this place is conveniently located for me, and since I refuse to do business, I have to go an hour away (which is worth it IMO.) More

I went to cars.com to ask three local dealers for a quote on a specific Toyota. Mark Jacobson was one of those dealers. Instead of sending a quote, all I got was a form-letter e-mail asking me to call. I on a specific Toyota. Mark Jacobson was one of those dealers. Instead of sending a quote, all I got was a form-letter e-mail asking me to call. I sent two follow-up e-mails asking again for a quote. I received no response what-so-ever to those e-mails. I suspect they want you to call so they can draw you into their lair so they can use the traditional car salesman tricks instead of bidding for my business. Sorry, Mark Jacobson, I didn't bite! I received a very, very good on-line quote from Fred Anderson down the road and they will be getting my business. Don't waste your time with Mark Jacobson. More