Mark Jacobson Toyota
Durham, NC
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I recently purchased a new Toyota Tundra from salesman Edwin Caldwell at Mark Jacobsen Toyota. I love my new truck. And Edwin is the best. He is honest and straight 100%. He got me a great price and Edwin Caldwell at Mark Jacobsen Toyota. I love my new truck. And Edwin is the best. He is honest and straight 100%. He got me a great price and did not screw around. It took me two months and multiple test drives and I never once felt pressured. If my mom wanted to buy a Toyota, I would send her to Edwin without reservation. (How often can you say that about a car salesman). The dealership is great too. They delivered my truck gleaming clean but I had to bring my truck back a week after I bought it for installation of a couple of options I had purchased and I had taken it down to the coast for a couple of days - so it was really dirty from the trip/kids, etc. The dealership & Edwin not only arranged for a complimentary loaner while my options were installed, but when I picked my truck up the next day, they had totally cleaned and detailed it out inside and out - it looked better than brand new! Wow. More
After contacted three other toyota dealers, Mark Jacobson , Frank Adams specifically was the only honest, and straight shooter I dealt with anywhere. I've already recomended the dealership, and Frank to seve , Frank Adams specifically was the only honest, and straight shooter I dealt with anywhere. I've already recomended the dealership, and Frank to several friends and relatives. More
The service I receive while at the dealership was outstanding. They worked with me until the bitter end. Even after the dealership was closed they processed and wrote up my contracts until everythi outstanding. They worked with me until the bitter end. Even after the dealership was closed they processed and wrote up my contracts until everything was completed and to my satisfaction. That is when you have to say a job well done. More
Frank Adams was so helpful and friendly and made our car buying experience so very easy and enjoyable. He knew so much about the car we bought. However, the thing we liked best was the ease of dealing with buying experience so very easy and enjoyable. He knew so much about the car we bought. However, the thing we liked best was the ease of dealing with Frank Adams. More
I recommend Marc Jacobson Toyota because of my Excellent Customer service experience with my salesman, Edwin Caldwell. Edwin made the car buying experience less stressful, as he was extremely helpful with t Customer service experience with my salesman, Edwin Caldwell. Edwin made the car buying experience less stressful, as he was extremely helpful with the purchase of my new prius! Edwin showed patience as my boyfriend and I test drove almost every toyota make on the lot! Edwin still checks in on us at least once a month since the purchase of my prius. I have already recommended Marc Jacobson Toyota and Edwin to co-workers and friends who are looking for new vehicles. Go see Edwin, the taunting car-buying experience will be transformed to a fun, educating experience that will land you the car of your dreams! Edwin helped find a car that fit us and our lifestyle as he took the time and energy to get to know us to make the purchase a perfect one. We love the prius! (and Edwin of course!) More
Edwin was great! I would send anyone interested in buying a toyota or scion to him. Even though i ended up buying a suzuki instead of toyota he was there every step of the way. He even sends random, "just sa a toyota or scion to him. Even though i ended up buying a suzuki instead of toyota he was there every step of the way. He even sends random, "just saying Hi" email from time to time just to keep in touch. More
Frank Adams made the sale! He turned what can often be a miserable experience into a downright pleasurable one. I commend him for recognizing that my wife and I are in the military, and for offering the To miserable experience into a downright pleasurable one. I commend him for recognizing that my wife and I are in the military, and for offering the Toyota military incentive without being asked. He was polite, thorough, knowledgeable, and continued to be in unobtrusively light text/mail contact with us after the sale to ensure that nothing was needed or missed, and that we were thoroughly satisfied with our 2012 Tacoma 4x4. I would recommend Mark Jacobson Toyota to anyone looking for a vehicle in the Triangle area, and I have already done so to several friends. More
Edwin was awesome. We already knew what we were looking for and instead of trying to talk us up (or down) he did exactly what it took for us to decide to buy the vehicle on the first visit, without shoppin for and instead of trying to talk us up (or down) he did exactly what it took for us to decide to buy the vehicle on the first visit, without shopping around. More
went to a number of Toyota dealers in area. Mark Jacobson/Edwin Caldwell was by far the best. Mr Caldwell was superb... listened carefully to what we were looking for....helped in every way he co Jacobson/Edwin Caldwell was by far the best. Mr Caldwell was superb... listened carefully to what we were looking for....helped in every way he could. negotiated a significantly better price than at three other local dealers... will return... will recommend to anyone we know looking for a car.. And we love or Prius. More
Edwin Caldwell made purchasing our new car pleasurable. He goes above and beyond to make sure his customers have a great experience and doesn't stop there. We enjoyed working with everyone we came in cont He goes above and beyond to make sure his customers have a great experience and doesn't stop there. We enjoyed working with everyone we came in contact with at the Mark Jacobson Toyota, they really treat everyone like family. More