Mark Jacobson Toyota

Our experience was very good because our salesman was very knowledgeable about the vehicle we wanted, was friendly and courteous throughout the long transaction and did not pressure us. When we told him very knowledgeable about the vehicle we wanted, was friendly and courteous throughout the long transaction and did not pressure us. When we told him we were also checking out other dealers and would probably be back, he was still friendly and respectful of our need to explore all our options. Robert Powell was the finance guy who also was knowledgeable and was helpful with all our issues and was eager to help us navigate the best finance rates, gave us different options and did not pressure us to buy services that we did not want. More

Mr. Caldwell was very informative and provided great customer service. His willingness to please was very refreshing...... We are looking at the Toyota Tundra what a very nice vehicle..... customer service. His willingness to please was very refreshing...... We are looking at the Toyota Tundra what a very nice vehicle..... More

I had a great experience at Mark Jacobson. The staff were very friendly and helpful. I came into the dealership looking for a pre-owned vehicle and left out with a new vehicle. It was amazing! The staff will very friendly and helpful. I came into the dealership looking for a pre-owned vehicle and left out with a new vehicle. It was amazing! The staff will work extra hard for their customers and I would definitely recommend Mark Jacobson to everyone that I know. Edwin Caldwell and Robert Powell (just to name a few) were wonderful! More

Ed made sure I looked at and drove every vehecle that caught my eye. I was unsure what I wanted (SUV, car, truck) so he was patient until I decided. In the end I decided on a Rav4. I was toally satisfie caught my eye. I was unsure what I wanted (SUV, car, truck) so he was patient until I decided. In the end I decided on a Rav4. I was toally satisfied. More

By far the very best car buying experience I've ever had. Our salesman was great as was everyone we came in contact with. I felt I was important to them not just another sale and because of that I would purc Our salesman was great as was everyone we came in contact with. I felt I was important to them not just another sale and because of that I would purchase from them again.Thank-you for making car buying a painless experience. More

I have purchused over 15 vehicles in my lifetime anmd this was the best experience ever. From the salesperson to Financing it was extremely painless and I saved probably 5 grand over any other like vehic this was the best experience ever. From the salesperson to Financing it was extremely painless and I saved probably 5 grand over any other like vehicle. I had been looking for 3 monthes and drove from Wilmington ,NC and am extremely happy!Congratulations to Mark Jacobson for running a first class operation. More

I was a first time car buyer and Karen was very helpful with selecting a car in my price range and didn't try to show me anything out of that range. I appreciated her honestly and persistence without nagg with selecting a car in my price range and didn't try to show me anything out of that range. I appreciated her honestly and persistence without nagging me. She a great help and I would go back to her again! After I decided to buy the car, my interactions with the finance department was fine, but the process was very slow. They were also a bit careless in terms of confirming all the correct document and payments. Overall very nice, but a little too rushed during the finance part. I would suggest they slow down and focus on the current customer instead of thinking about other customers and missing obvious steps in the process. More

After hitting a deer with my 2001 Tacoma, I decided I needed a new truck! While visiting a relative in Raleigh, I decided to truck shop. Mark Jacobson Toyota was the only dealership open on Sunday. I rea needed a new truck! While visiting a relative in Raleigh, I decided to truck shop. Mark Jacobson Toyota was the only dealership open on Sunday. I really didn't intend to purchase on my first visit, but they had exactly what I wanted and were more than willing to work with me on financing. I honestly didn't think I would be able to get financing and was thoroughly shocked when they made it work. In addition, I got a good trade in for my very run down and damaged vehicle. I cannot thank Ian Edgington enough for all his work. He was even able to help me with insurance as I moved here from out of state. I wish I could give more than 5 stars, the service was that good. More

Just looking at this phase, but I was super impressed with the extremely helpful attitude of the salesman. He understood I was shopping and still maintained a pleasant demeanor even though I wasn't ready with the extremely helpful attitude of the salesman. He understood I was shopping and still maintained a pleasant demeanor even though I wasn't ready to buy. More

My experience with Jay Bazooband of Mark Jacobson was nothing short of great! I initially went to Jay not sure exactly what I was looking for in a vehicle. Jay listened to all my criteria and came up w nothing short of great! I initially went to Jay not sure exactly what I was looking for in a vehicle. Jay listened to all my criteria and came up with a couple of great options, options that I had not considered in the beginning. He had the vehicle I wanted on the lot within a day of my request and I have been very happy with my purchase. I would highly recommend this dealership and Jay. Also when it came time for my first service on the vehicle Jay again was very helpful in this process and Hector (the Service Technician) was as well. Hector helped me to get my vehicle serviced and cleaned up in a timely and efficient manner and was very good to work with. I was very pleased with the work of both of these gentlemen. Thanks!! More