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Mark Jacobson Toyota

Durham, NC

4.8
2,514 Reviews

4516 Durham-Chapel Hill Blvd

Durham, NC

27707

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Showing 2,514 reviews

June 13, 2012

Tommy Johnson was a new employee but he was very good at helping us find the right car for us. Concerns we had that he wasn't sure of he would find out the correct answer for us. His follow up letters wer More

by scampbel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Johnson
May 16, 2012

Very unhappy with my last visit to the service department. Had a 3 hour wait for 2 tires to get patched. After my car was fixed, the tech didn't call me because he went to lunch. So I waited a More

by Alicecao5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy
May 05, 2012

Service personnel were couteous,knowledgeable and explained all options for the repair needed. Repair costs have always been reasonable. This is a dealer you can TRUST. I have lived and worked in More

by winstonh55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Feezer, Randy Pettiford, T. Spencer, Bryan Yeates, Chryl Furcina, Kyle McCarty, Jeff Morris, Dave, Yee, Louis Roundtree, Chris Tankersley
April 13, 2012

HB Garrett was very considerate and helpful during our purchase. My husband is disabled and HB was very patient and kind. HB drove the truck out of the lot so that my husband could look at it and then w More

by deedraray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HB Garrett
April 12, 2012

Edwin was very helpful in showing us the models we were interested in. He also provided us with details of the different models and unique features of the model we settled on. He worked around our schedul More

by gfitz47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Caldwell III
April 10, 2012

Today I test drove a new 2012 Prius and a 2012 Camry LE Hybrid. Mr. Ledford was knowledgeable and patient, anticipating my needs. I was very pleased with the experience and the test drive. We've bought More

by smullinix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ledford
April 05, 2012

Frank was very clear and took his time in explaining each car. He never tried to pressure me into something I didnt want. I enjoyed the customer service. The only thing that was lengthy was the waiting proce More

by 888tarheel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank W. Adams Jr.
April 05, 2012

Was very impressed with the initial sales contact and immediate explanation of dealership philosophy. Jason was very pleasant and, although it became somewhat evident that he was new to this type of job More

by sszymanski13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ledford
April 05, 2012

Thanks to Mr. Garrett for the great response in getting minor repairs taken care of on my Toyota Camry. He was knowledgeable and responsive to my needs. Thanks to the team at Mark Jacobson Toyota. Bernie More

by ballison002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HB Garrett
April 03, 2012

We just bought a 2012 Camry from MJT and it was a very good experience. The salesman, Ken Polino, was excellent to work with. He understood what we were looking for, and arranged to get the right car from More

by ohi77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Polino
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