Mark Jacobson Toyota

Mark provided an honest and professional sales experience. He was knowledgeable and helped me navigate to find the right car that fit my needs. Buying a car is always intimidating given the high experience. He was knowledgeable and helped me navigate to find the right car that fit my needs. Buying a car is always intimidating given the high cost, but Mark and the team at the dealer made it as easy as possible without pushing for cars that I did not want or need. A respectful and professional team all around. More

The folks I talked most with, and who worked together well, were Drew Fergus and Frank Barnet and then later Tay Page. All were friendly and straight -- not trying to slide things by or force that a deal well, were Drew Fergus and Frank Barnet and then later Tay Page. All were friendly and straight -- not trying to slide things by or force that a deal had to work. More

Great salesman in mike Kaminski, you can tell he was a green horn but he knew the van I was looking at and made sure I got it for what I offered, would buy again from him. green horn but he knew the van I was looking at and made sure I got it for what I offered, would buy again from him. More

None of the ratings provided above is inflated. Here is why: The Mark Jacobson dealership showed extreme care and understanding during a family crisis the day after we purchased our first Mark Jacobson ca why: The Mark Jacobson dealership showed extreme care and understanding during a family crisis the day after we purchased our first Mark Jacobson car--a Camry--in 1997, so we have been coming back ever since. I estimate that during this time we have leased or purchased eight or so Mark Jacobson Toyotas. Except for one flat tire, these cars have needed nothing beyond the standard 5,000-mile check ups. Jay Bazooband is the only salesman whom we have used over the years, and that includes his help also in leasing a Corolla for our daughter (who has since moved to another city). He is knowledgeable, friendly, and trustworthy; every automobile salesperson ought to have his gently demeanor. I have known Charles Gery since he was twelve years of age, although he was working at the White House when we began our relationship with MJ Toyota. What a great man to have working for this dealership! Charles is fair, willing to work with the customer, and loyal. It is always a joy to see him and to know that I am in good hands as he works out pricing. I met Craig James for the first time today. In walking me through the document-signing process, Craig had done his preparatory work prior to my coming into his office, set just the right pace, and showed genuine interest in me and my family while also sharing something of himself and his family. That he drives each day from another city to be at work is a testament to his dedication. More

Kevin was very polite and helpful, he worked with me to get the best deal and car for me. Kevin did not pressure me into getting a car that I did not want. thank you for working with me. Jessica get the best deal and car for me. Kevin did not pressure me into getting a car that I did not want. thank you for working with me. Jessica More

I have heard compliments about Toyotas. My next door neighbor owns a Toyota and loves it. When my Mits Galant started having engine trouble, I felt that I should look for another car. My Mits had ov neighbor owns a Toyota and loves it. When my Mits Galant started having engine trouble, I felt that I should look for another car. My Mits had over 100,000 miles. I went to Mark Jacobson in October 2013 and bought my first Toyota. It was a certified preowned Yaris and I extended the warranty. On Thursday, February 6th, I was on interstate 40 going to work and something appeared in my lane. The traffic was busy and I couldn't avoid the car part/whatever I ran over. It was a miracle that I wasn't in an accident or killed! I rode in the truck with my Toyota behind to the Service Department. Before I left GH Jason McBride's wife, Audrey ( a wonder teacher and expecting twins in May), told me that I would be ok and that her husband, Jason, was waiting to help me. Jason was so kind and even called me that night to tell me the exent of the damage. I returned on Monday, February 10th, to the Service Department and met Jay Bazooband who helped me purchase another car. I had already decided to buy another Toyota when I needed to. Jay even helped me return the rental car so I could drive my new Yaris home. Thank you so much for helping me. You will not see me until my first maintenance check. Also, the extended warranty protection that I purchased in October was added to my new car I purchased that night. I didn't remember the extended warranty protection and while during the paperwork, the dealership pointed it out to me and rolled it over to my new car. I love my new Toyota! Elizabeth Booher, GHMS School Nurse More

This is the 5th car we have bought from Alex at Mark Jacobson. He is honest, listens to his customers needs and delivers a quality car at an unbeatable price. Jacobson. He is honest, listens to his customers needs and delivers a quality car at an unbeatable price. More

Frank was incredibly helpful and worked so hard to get us in the Venza with the payments we needed. I could not be more grateful for his work! And I'm driving away from the lot very happy!!!! in the Venza with the payments we needed. I could not be more grateful for his work! And I'm driving away from the lot very happy!!!! More

This is a time that "GREAT" is not enough to rate an experience. Mark Jacobson Toyota has exceptional customer service and exceed, by far - way far, my past dealership experiences.....Kevin Hi rate an experience. Mark Jacobson Toyota has exceptional customer service and exceed, by far - way far, my past dealership experiences.....Kevin Hicks was fantastic. He, as the rest of the MJ family, made me feel comfortable and confident and treated me with integrity. Kevin spend hours with me....no hassles and no pressure. I am extremely pleased with my decision to purchase my Toyota, with Kevin as my guide, from MJ Toyota. I traded in a 2 year old vehicle and was AMAZED, to say the least, at what MJ offered me on the trade-in. I know why MJ Toyota is successful and has so many repeat customers.....INTEGRITY. I would tell anyone to stop in at MJ Toyota and give it a try before making a final decision on the purchase of a vehicle....I know that you would not be disappointed. THANK YOU, KEVIN! More