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Mark Jacobson Toyota

Durham, NC

4.8
2,544 Reviews

4516 Durham-Chapel Hill Blvd

Durham, NC

27707

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Showing 2,544 reviews

March 24, 2014

Best car buying experience imaginable. I was in the top 10% of most difficult/demanding customers to ever walk into a car dealership, and Tom was incredibly patient and understanding about handling my situ More

by pilatesenthusiast
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coffey
Mar 25, 2014 -

Mark Jacobson Toyota responded

We are thrilled to hear that you had such a great experience with us here at Mark Jacobson Toyota. We strive for 100% customer satisfaction and are so glad that Tom and the rest of the team could help you so thoroughly to walk away with exactly what you wanted. We hope you come back and see us again soon!

March 22, 2014

Frank was amazing. He did everything he said that he would. I will recommend him and the dealership to everyone I know interested in buying a car. More

by jackyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Adams
Mar 25, 2014 -

Mark Jacobson Toyota responded

Jackyb, we are very glad to hear that Frank and the rest of the team here at Mark Jacobson could assist you in getting what you wanted. Thank you for taking the time to leave us a review. We hope you come back and see us again soon!

March 21, 2014

Mr. Dias was very helpful in finding me a car that fit all of my requirements: good gas mileage, reliability and my budget. I did not have much to work with in that my current car was a pile of junk and More

by ddavisomburo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Savio Dias
March 19, 2014

In our opinion Scott Parrish's service has been exemplary! All our interactions with him for the past year have been our pleasure. He is knowledgeable, efficient, informative and polite. We have More

by Louiseholland21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Parrish, Assistant Service Manager
Mar 25, 2014 -

Mark Jacobson Toyota responded

Rodney, thank you so much for taking the time to leave us a review. We are glad to hear that Scott and the rest of the Mark Jacobson team could help you solve your road problems. We sincerely hope that you continue to visit us for your future needs. Thanks again!

March 18, 2014

We came into the Service Dept on a Friday and was greeted by Randy Pettiford. Randy was great with the approach and was very pleasant to deal with. I had not planned on spending any money but when Randy was More

by barrybaltimore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Pettiford
Mar 25, 2014 -

Mark Jacobson Toyota responded

Thank you for taking the time to leave us such a wonderful review Barry! We are glad to hear that Randy was able to assist you. We hope that you mean it when you say we will see you again! Come back and visit us, we'd love to help you out. Thanks again!

March 13, 2014

I had a great experience with John Lau at Marc Jacobson Toyota! He found me a great deal and went above and beyond my expectations! More

by enp2409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lau
Mar 25, 2014 -

Mark Jacobson Toyota responded

Thanks for taking the time to leave us a review! We strive for 100% customer satisfaction and are so glad to hear that we were able to assist you! We hope that you come back and see us again soon!

March 09, 2014

I was very impress with Mark Eskew he made me feel so relax and at ease with buying this car "THANKS MARK E. YOU'RE THE BEST" More

by Rave4me
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Eskew
Mar 25, 2014 -

Mark Jacobson Toyota responded

Thank you so much for taking the time to leave us such a wonderful review. We are so happy to hear that you had a 5 star experience with us here at Mark Jacobson Toyota. We hope that you come back and see us again soon!

March 08, 2014

Edwin was terrific to work with. I told him what I was looking for in a vehicle and he delivered. The whole experience was so pleasant. No hard sell and no games. I was offered a fair price for my trade a More

by DonaJT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin
Mar 25, 2014 -

Mark Jacobson Toyota responded

DonaJT, thank you so much for taking the time to leave us this 5 star review. We are thrilled to hear that Edwin was able to assist you and help you to get the best deal for you. We hope that you enjoy your new Camry and come back to see us again soon!

March 07, 2014

Kevin Hicks did a great job of guiding me through the process of buying a used Prius at Jacobson Toyota, giving the pros and cons of a number of options in an informative, good humoured and not-at-all pu More

by srennie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hicks
Mar 25, 2014 -

Mark Jacobson Toyota responded

Thank you so much for taking the time to leave us this great review. We are glad to hear that Kevin was able to help you get into your new prius. We hope that you come back and see us again soon! Welcome to the Mark Jacobson family!

March 06, 2014

It's been over a decade since the last time I bought a new car and I was very anxious about the process. Kevin found me exactly the car and options I wanted and then walked me through the whole process More

by DebInDurham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hicks
Mar 25, 2014 -

Mark Jacobson Toyota responded

Thank you so much for taking the time to leave us a review. We are happy to hear that Kevin and the rest of the Mark Jacobson family were able to assist you. We hope that you enjoy your new car and come back to see us again soon. Thank you again!

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