Mark Jacobson Toyota
Durham, NC
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This was my first visit to Mark Jacobson Toyota and it was great experience. All of the staff that I worked with were friendly, knowledgeable and ready to get the job done. I walked out with the car I w was great experience. All of the staff that I worked with were friendly, knowledgeable and ready to get the job done. I walked out with the car I wanted at a fair price. The only bump in the road and the reason for 4 stars in the price category was because I felt that they didn't want to provide me what I thought and kelly blue book publishes as fair trade in value for my vehicle. This led to a negotiation that almost resulted in me walking away. In the end, the sales management team found some wiggle room and I compromised a little on my bottom price and we were able to find common ground. As a result, I'm now the proud owner of a certified preowned Toyota Highlander! Thanks Mark E, Mark J, Mark the sales manager.......what gives with all the Marks? More
All the above mentioned employees went beyond the call of duty to make sure that I got what I really needed, excellent service, good pubic relations and real haggle free during our vehicle purchase. I will r duty to make sure that I got what I really needed, excellent service, good pubic relations and real haggle free during our vehicle purchase. I will recommend customers to you. Thanks to you all and God bless! The MCN Family Durham, NC More
I came in interested in the New 2014 Toyota 4 Runner. I am an enthusiast. I have owned 5 previous 4 runners and was impressed with the new model. Mark Eskew was my sales rep and we had a crash course in wh am an enthusiast. I have owned 5 previous 4 runners and was impressed with the new model. Mark Eskew was my sales rep and we had a crash course in what the new 4 runner was all about. Nether of us was totally familliar with the options on this vehicle and we had to do some research. All together Mark was very helpful and courteous. Was never any pressure from him to buy and was willing to go the extra mile to find what I wanted. More
Salesman Frank Adams exhibited excellent customer service. He in no way high-pressured me into buying my car quickly or into buying something over the price point I had in mind. Instead he was very service. He in no way high-pressured me into buying my car quickly or into buying something over the price point I had in mind. Instead he was very patient and worked with me until he found exactly what I wanted in purchasing a pre-owned vehicle, even including the color. In addition, he remained courteous and professional at all times. Because of the experience I had here at Mark Jacobsen represented by my salesman, I would recommend this dealership to anyone I know that is thinking of purchasing a new or pre-owned vehicle. More
technically, the 2010 Prius we bought is not mine. My son Jonathan owns the car, but it is the 6th car this family has bought/owned from MJ Toyota. Jonathan loves the car, and I'm ecstatic because, 1) I son Jonathan owns the car, but it is the 6th car this family has bought/owned from MJ Toyota. Jonathan loves the car, and I'm ecstatic because, 1) I'm not paying $350/month for the Sienna; 2) not paying $250/month in fuel for the Sienna; 3) I'm saving $600/month that's going right back into my children's college funds. Thanks Jay...it was a pleasure dealing with a 14 year sales veteran!! Eugene Drezner 919 618 2936 More
Very friendly service. Attended to all my needs. Low pressure, needed a few days to make a decision and was given that without hastle. Answered every question I had. Overall great experience. pressure, needed a few days to make a decision and was given that without hastle. Answered every question I had. Overall great experience. More
Alex worked so hard to get us 2014 Toyota Corolla,It was a great experience,Then the Azza Al-Ejjo was very helpful thanks to Mark Jacobson Toyota a great experience,Then the Azza Al-Ejjo was very helpful thanks to Mark Jacobson Toyota More
The sales Consultant, Mark Eskew, was friendly and kind. He was so dedicated while I bough a used car. Mark Jacobson Toyota is the best place to buy a new and used car. I strongly recommend you to buy a car He was so dedicated while I bough a used car. Mark Jacobson Toyota is the best place to buy a new and used car. I strongly recommend you to buy a car here! More
Alex gave me a great experience buying a brand new car. He gave me alot of choices to choose from, explained thruly the whole process of purchasing a new vehicle. I would recommend this Dealer to any of m He gave me alot of choices to choose from, explained thruly the whole process of purchasing a new vehicle. I would recommend this Dealer to any of my friends and family . More