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Mark Jacobson Toyota
Durham, NC
2,548 Reviews
Mark Jacobson Toyota of Durham offers 3 big showrooms of new Toyota and used cars near Raleigh. Ask about our free $25 Gift Card with Test Drive. We are conveniently located in south Durham just minutes north of I-40 at Exit 270 (15-501). Take a short drive and enjoy our huge selection, low internet pricing, and outstanding customer service!
Here are just a few of the differences that set Mark Jacobson Toyota apart from other car dealerships in the area.
- All new vehicles sold by Mark Jacobson Toyota come with a Lifetime Powertrain Warranty. This lifetime limited non-factory warranty is good for unlimited time, and unlimited miles at participating dealers nationwide. And unlike other dealers' programs, servicing your car at other facilities will not void the Mark Jacobson Lifetime Warranty!
- We offer a 3-Day Money Back Guarantee on all pre-owned vehicles we sell.
- We provide truck maintenance and repairs.
- We have our own Durham Body Shop to help you with collision repairs
- We offer diagnostic testing and state inspections.
- We have a fully stocked Toyota parts and truck accessories facility.
- We have a professional finance department to help you arrange car loans and leases that fit your budget.
- Our truck center staff is friendly, knowledgeable and enthusiastic.
We know that prospective customers are extremely well educated when researching their next vehicle. Mark Jacobson Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
Visit us soon at 4516 Durham Chapel Hill Blvd. in Durham and see why Mark Jacobson Toyota has become the preferred dealer for Carrboro, Chapel Hill, Durham, Graham, Raleigh, Fayetteville, Cary, Apex and Wake Forest car-shoppers. Ready to set up a test drive? Please call us toll-free at 1-800-643-6236.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,548 reviews
April 29, 2014
Bayer Greg Todloski. Thank you for you held l am jaime reanos l buy toyota venza 2012 and Greg held me a lot l happy with everything thank you Greg Todloski. Thank you for you held l am jaime reanos l buy toyota venza 2012 and Greg held me a lot l happy with everything thank you More
by Masqueno
Employees Worked With
Greg todloski
April 28, 2014
look for used car Mr. Eskew was helpful in helping me to got a used car for my son.We were looking for someting reliable and Mr.Eskew was very patient. Mr. Eskew was helpful in helping me to got a used car for my son.We were looking for someting reliable and Mr.Eskew was very patient. More
by cindy40
Employees Worked With
mark eskew
April 28, 2014
Unexpected Purchase Thank you Ramsey for helping me find the right car for my situation. Your knowledge and honesty were greatly appreciated. And, I cant thank you enough Thank you Ramsey for helping me find the right car for my situation. Your knowledge and honesty were greatly appreciated. And, I cant thank you enough for making sure our tires were New and our tank was full! The car has really turned out to be a blessing in disguise- no regrets! A Newman More
by joclaroc
Employees Worked With
Ramsey
April 23, 2014
horrendous service center Beware! The service department at this dealership is incompetent and rude. This unbelievably horrendous experience at Mark Jacobson Service center sta Beware! The service department at this dealership is incompetent and rude. This unbelievably horrendous experience at Mark Jacobson Service center started with two (2) mechanics not even knowing which fuses should be on my new 2014 Corolla, then the service manager didn't acknowledge the electrical issues going on and started blaming everything on the radio disregarding other issues my WEEK-OLD Corolla started having, then the service manager hung up on me when I told him this is a major safety issue having 2 unrelated intermittent electrical issues, then they ordered the wrong radio, then they bullied me to take my car back without fixing it. Who feels safe driving a car with two separate intermittent electrical issues? Totally unprofessional, incompetent, and rude people. I have never had such a terrible service experience with incompetent mechanics, incompetent and unprofessional service manager and general manager. No one acknowledged the issue that I was having and bullied me into taking the car back with the electrical issues unresolved! More
by NS66
Employees Worked With
2 mechanics, service manager David Boyd (sp?), and general manager, Doug Hanenberg
April 21, 2014
perfect sales person Mr. Adams was a joy to work with. He was concerned with my best interest as well as maintain within my budget. He truly cares Mr. Adams was a joy to work with. He was concerned with my best interest as well as maintain within my budget. He truly cares More
by sdavis306
Employees Worked With
Frank Adams
April 16, 2014
Oil Change I came in for an oil change and was welcomed immediately. Mark Jacobson Toyota is very generous with coupons. My complete oil change along with a br I came in for an oil change and was welcomed immediately. Mark Jacobson Toyota is very generous with coupons. My complete oil change along with a brake inspection was a very reasonable price after the coupon. I could not even purchase the oil and filter for the price it cost me to get the oil changed. The employees are always so nice to me. My daughter and I worked on homework in the children's play room, and they finished in a reasonable time. :) More
by jfkimrey
Employees Worked With
Scott and more
April 15, 2014
Personable with Excellent Service!!! Both my Sales agents (Ian and Gregory) and Financing agent (Emory) were very patient and personable. The cost for the new vehicle was within my means Both my Sales agents (Ian and Gregory) and Financing agent (Emory) were very patient and personable. The cost for the new vehicle was within my means and the trade in value of the old vehicle was fair. I look forward to purchasing my next vehicle there and would highly recommend to others. More
by keturne3
Employees Worked With
Ian Edgington
April 14, 2014
Smiling employees everywhere! Alex Dias was great and had a lot of patience. He never stopped the entire time that I was there. He stayed after closing and assisted me the next day Alex Dias was great and had a lot of patience. He never stopped the entire time that I was there. He stayed after closing and assisted me the next day when I came back. I also would like to say thank you Saji and to the finance guys for helping me be able to get my car. More
by customer9248
Employees Worked With
Alex Dias
April 02, 2014
Blessed I really enjoyed my experience and I LOVE MY CAR!!! Thanks guys, I appreciate all of your hard work and I'm honored to work with an amazing team! I really enjoyed my experience and I LOVE MY CAR!!! Thanks guys, I appreciate all of your hard work and I'm honored to work with an amazing team! More
by Jdturner14
Employees Worked With
Alex Dias , Frank Barnet
April 02, 2014
Jay Bazooband Darris McCarty,Tay Page, and Jay Bazooband were a very great help in my experience with Mark Jacobson Toyota. especially Jay Bazooband who constantly Darris McCarty,Tay Page, and Jay Bazooband were a very great help in my experience with Mark Jacobson Toyota. especially Jay Bazooband who constantly called me to check and see if I was ok and getting all the correct information without him it would not have went as smooth. He should recieve a 10 in all categories and so should the other to they were all very professional and efficient in there service to me, I would definitly recommend friends and family to all these people. More
by rseymour2014
Employees Worked With
Jay Bazooband, Tay Page
