Mark Jacobson Toyota

None of the ratings provided above is inflated. Here is why: The Mark Jacobson dealership showed extreme care and understanding during a family crisis the day after we purchased our first Mark Jacobson ca why: The Mark Jacobson dealership showed extreme care and understanding during a family crisis the day after we purchased our first Mark Jacobson car--a Camry--in 1997, so we have been coming back ever since. I estimate that during this time we have leased or purchased eight or so Mark Jacobson Toyotas. Except for one flat tire, these cars have needed nothing beyond the standard 5,000-mile check ups. Jay Bazooband is the only salesman whom we have used over the years, and that includes his help also in leasing a Corolla for our daughter (who has since moved to another city). He is knowledgeable, friendly, and trustworthy; every automobile salesperson ought to have his gently demeanor. I have known Charles Gery since he was twelve years of age, although he was working at the White House when we began our relationship with MJ Toyota. What a great man to have working for this dealership! Charles is fair, willing to work with the customer, and loyal. It is always a joy to see him and to know that I am in good hands as he works out pricing. I met Craig James for the first time today. In walking me through the document-signing process, Craig had done his preparatory work prior to my coming into his office, set just the right pace, and showed genuine interest in me and my family while also sharing something of himself and his family. That he drives each day from another city to be at work is a testament to his dedication. More

Kevin was very polite and helpful, he worked with me to get the best deal and car for me. Kevin did not pressure me into getting a car that I did not want. thank you for working with me. Jessica get the best deal and car for me. Kevin did not pressure me into getting a car that I did not want. thank you for working with me. Jessica More

I have heard compliments about Toyotas. My next door neighbor owns a Toyota and loves it. When my Mits Galant started having engine trouble, I felt that I should look for another car. My Mits had ov neighbor owns a Toyota and loves it. When my Mits Galant started having engine trouble, I felt that I should look for another car. My Mits had over 100,000 miles. I went to Mark Jacobson in October 2013 and bought my first Toyota. It was a certified preowned Yaris and I extended the warranty. On Thursday, February 6th, I was on interstate 40 going to work and something appeared in my lane. The traffic was busy and I couldn't avoid the car part/whatever I ran over. It was a miracle that I wasn't in an accident or killed! I rode in the truck with my Toyota behind to the Service Department. Before I left GH Jason McBride's wife, Audrey ( a wonder teacher and expecting twins in May), told me that I would be ok and that her husband, Jason, was waiting to help me. Jason was so kind and even called me that night to tell me the exent of the damage. I returned on Monday, February 10th, to the Service Department and met Jay Bazooband who helped me purchase another car. I had already decided to buy another Toyota when I needed to. Jay even helped me return the rental car so I could drive my new Yaris home. Thank you so much for helping me. You will not see me until my first maintenance check. Also, the extended warranty protection that I purchased in October was added to my new car I purchased that night. I didn't remember the extended warranty protection and while during the paperwork, the dealership pointed it out to me and rolled it over to my new car. I love my new Toyota! Elizabeth Booher, GHMS School Nurse More

This is the 5th car we have bought from Alex at Mark Jacobson. He is honest, listens to his customers needs and delivers a quality car at an unbeatable price. Jacobson. He is honest, listens to his customers needs and delivers a quality car at an unbeatable price. More

Frank was incredibly helpful and worked so hard to get us in the Venza with the payments we needed. I could not be more grateful for his work! And I'm driving away from the lot very happy!!!! in the Venza with the payments we needed. I could not be more grateful for his work! And I'm driving away from the lot very happy!!!! More

This is a time that "GREAT" is not enough to rate an experience. Mark Jacobson Toyota has exceptional customer service and exceed, by far - way far, my past dealership experiences.....Kevin Hi rate an experience. Mark Jacobson Toyota has exceptional customer service and exceed, by far - way far, my past dealership experiences.....Kevin Hicks was fantastic. He, as the rest of the MJ family, made me feel comfortable and confident and treated me with integrity. Kevin spend hours with me....no hassles and no pressure. I am extremely pleased with my decision to purchase my Toyota, with Kevin as my guide, from MJ Toyota. I traded in a 2 year old vehicle and was AMAZED, to say the least, at what MJ offered me on the trade-in. I know why MJ Toyota is successful and has so many repeat customers.....INTEGRITY. I would tell anyone to stop in at MJ Toyota and give it a try before making a final decision on the purchase of a vehicle....I know that you would not be disappointed. THANK YOU, KEVIN! More

Kevin did a great job of asking the right questions and listening to our answers. The first car he brought out had everything we were looking for in a 4Runner. The sales process went smoothly and Kevin an listening to our answers. The first car he brought out had everything we were looking for in a 4Runner. The sales process went smoothly and Kevin and the dealership delivered expactly what we were looking for, a great vehicle at a no haggle price. Kevin followed up after the sale to make sure everthing was going well with car. More

I came by to test drive and price a new vehicle. Kevin came out to me and had an extremely friendly demeanor, I was impressed with his honesty and great attitude as we browsed the vehicles and he pointed came out to me and had an extremely friendly demeanor, I was impressed with his honesty and great attitude as we browsed the vehicles and he pointed me in the direction of what he thought would fit with what I wanted. Kevin quickly grabbed a dealer plate, and after completing the proper paperwork, we were in the car, testing it out. It was almost as though he knew what I was thinking. Never have I had a more intuitive salesperson. Instead of showing me the things in the car, he allowed me to explore the features on my own while on the test drive, chiming in and adding only when I would pass over a minor comfort feature or even a larger option or two. Again, his ability to read and cater to the customer was second to none in my experience. I would definitely return if Kevin were the salesperson I would be able to deal with. More

I had no intention of purchasing a car the day that I met Ken Polino at Mark Jacobson Toyota. However, Ken's professionalism, knowledge, and impeccable customer service helped me make the decison to purchas Ken Polino at Mark Jacobson Toyota. However, Ken's professionalism, knowledge, and impeccable customer service helped me make the decison to purchase my Prius C that same day. A year and 20,000 miles later, I am still confident that I made the right decision as the car suits me perfectly. Ken still comes and greets me everytime I get my car serviced at Mark Jacobson Toyota. What is also important is the experience I have with their service department. Every service advisor I work with is friendly, efficient, knowledgeable and always meets or exceeds my expectations. Mark Jacobson Toyota is a great customer experience from purchase to service More