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Mark Jacobson Toyota

Durham, NC

4.8
2,515 Reviews

4516 Durham-Chapel Hill Blvd

Durham, NC

27707

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Showing 2,515 reviews

March 06, 2014

It's been over a decade since the last time I bought a new car and I was very anxious about the process. Kevin found me exactly the car and options I wanted and then walked me through the whole process More

by DebInDurham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hicks
Mar 25, 2014 -

Mark Jacobson Toyota responded

Thank you so much for taking the time to leave us a review. We are happy to hear that Kevin and the rest of the Mark Jacobson family were able to assist you. We hope that you enjoy your new car and come back to see us again soon. Thank you again!

March 06, 2014

I was in a car accident and was forced to replace my 2010 Toyota Camry. Since I'm getting married this year, I had a very limited budget. I had previously purchased my used 2010 Camry at Mark Jacobson Toyota More

by asilsbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Bazooband, Shaye
Mar 25, 2014 -

Mark Jacobson Toyota responded

Thank you so much for your kind words. We are beyond thrilled to hear that you were able to find the Camry of your dreams here at Mark Jacobson Toyota. We are glad that Jay and the rest of the team could assist you so thoroughly and we sincerely hope that you continue to choose us for your future automotive needs. Thank you again!

March 06, 2014

My wife had to take our 2007 Prius (145,000 miles) in as the panel lights came on indicating a major problem. I met her in our 2000 4 Runner (225,000 miles) thinking we would switch and I would wait for the More

by digitalkarl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin L. Caldwell, III
Mar 25, 2014 -

Mark Jacobson Toyota responded

Thank you so much for your kind words. We are so happy to hear that you were able to find not one but two perfect vehicles to fit your life. We sincerely hope that you enjoy your new 4 Runner and Prius and come back to see us for your future automotive needs. Thank you again for taking the time to leave us this review!

March 04, 2014

Great Customer Service! Very professional. They worked with me on choosing my car and finding the best deal to finance it. Michael has been very professional in handling the sale and making me feel comfor More

by Kevin992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kaminski
Mar 25, 2014 -

Mark Jacobson Toyota responded

Thank you so much for taking the time to leave us a review. We strive for 100% customer satisfaction and are happy to hear that Michael and the rest of the Mark Jacobson family were able to assist you. We sincerely hope you come back and see us again soon. Thank you again!

February 25, 2014

I had my 2003 Toyota Matrix In for a recall and Frank was the kind gentleman who assisted me. I had never been there before and was pleasantly surprised at what a wonderful facility it is. Frank was very tho More

by marys255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cardullo
February 25, 2014

Very nice guy! I am very happy with his customer service. Very professional guy. He was very friendly to me and I enjoyed doing business with him. More

by nazneen_arif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Savio Dias
February 22, 2014

Robert provided a sales experience. He helped me to solve my problems and was with me all the time to keep my purchasing on track. I would definitely recommend my friends and family to this dealership. Peopl More

by atif89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gunter
Feb 24, 2014 -

Mark Jacobson Toyota responded

Thank you so much for taking the time to leave us a review. We strive for 100% customer satisfaction and are happy to hear that Robert and the rest of the Mark Jacobson family were able to assist you. We sincerely hope you come back and see us again soon. Thank you again!

February 21, 2014

The folks I talked most with, and who worked together well, were Drew Fergus and Frank Barnet and then later Tay Page. All were friendly and straight -- not trying to slide things by or force that a deal More

by alextalikoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Fergus, Frank Barnet, Tay Page
Feb 24, 2014 -

Mark Jacobson Toyota responded

Alex, we are so happy to hear that Tay and Frank were able to help get you get the deal to fit your needs. Thank you for taking the time to leave us a review. Come back and see us again soon! Thank you for your business.

February 21, 2014

Mark provided an honest and professional sales experience. He was knowledgeable and helped me navigate to find the right car that fit my needs. Buying a car is always intimidating given the high More

by ctdurham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Eskew
Feb 24, 2014 -

Mark Jacobson Toyota responded

Thank you very much for taking the time to leave us this 5 star review! We are thrilled to hear that you had a positive experience working with Mark and the rest of the Mark Jacobson team. We hope that you come back and see us again soon. Welcome to the Mark Jacobson family and thank you for your business!

February 20, 2014

Great salesman in mike Kaminski, you can tell he was a green horn but he knew the van I was looking at and made sure I got it for what I offered, would buy again from him. More

by Ssan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kaminski
Feb 24, 2014 -

Mark Jacobson Toyota responded

Thank you for your kind words Ssan! We are happy to hear that Mike and the rest of the Mark Jacobson family could make you buying experience worth 5 stars! We hope you come back and see us again soon! Welcome to the family.

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