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Mark Jacobson Toyota
Durham, NC
2,548 Reviews
Mark Jacobson Toyota of Durham offers 3 big showrooms of new Toyota and used cars near Raleigh. Ask about our free $25 Gift Card with Test Drive. We are conveniently located in south Durham just minutes north of I-40 at Exit 270 (15-501). Take a short drive and enjoy our huge selection, low internet pricing, and outstanding customer service!
Here are just a few of the differences that set Mark Jacobson Toyota apart from other car dealerships in the area.
- All new vehicles sold by Mark Jacobson Toyota come with a Lifetime Powertrain Warranty. This lifetime limited non-factory warranty is good for unlimited time, and unlimited miles at participating dealers nationwide. And unlike other dealers' programs, servicing your car at other facilities will not void the Mark Jacobson Lifetime Warranty!
- We offer a 3-Day Money Back Guarantee on all pre-owned vehicles we sell.
- We provide truck maintenance and repairs.
- We have our own Durham Body Shop to help you with collision repairs
- We offer diagnostic testing and state inspections.
- We have a fully stocked Toyota parts and truck accessories facility.
- We have a professional finance department to help you arrange car loans and leases that fit your budget.
- Our truck center staff is friendly, knowledgeable and enthusiastic.
We know that prospective customers are extremely well educated when researching their next vehicle. Mark Jacobson Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
Visit us soon at 4516 Durham Chapel Hill Blvd. in Durham and see why Mark Jacobson Toyota has become the preferred dealer for Carrboro, Chapel Hill, Durham, Graham, Raleigh, Fayetteville, Cary, Apex and Wake Forest car-shoppers. Ready to set up a test drive? Please call us toll-free at 1-800-643-6236.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,548 reviews
May 29, 2014
Review of the Fabulous Robert Branch Words can't describe how great Robert was to me at the dealership. He kept me up to speed, listened to what I needed and got me the car that I wanted Words can't describe how great Robert was to me at the dealership. He kept me up to speed, listened to what I needed and got me the car that I wanted. He allowed me to lead and didn't try to sell me something I didn't want or need. I could never thank him enough for being so kind and patient with me. I'd buy another car from him anytime and I've already told friends to go to Mark Jacobson to see him. Thanks so much, Robert for everything. I really do appreciate it. You're the best! More
by awriterslife
Employees Worked With
Robert Branch
May 29, 2014
Myron Frazier I had a fantastic experience! I recently purchased a 2009 Toyota Camry and Myron Frazier helped me with the process. He was amazing and I highly recom I had a fantastic experience! I recently purchased a 2009 Toyota Camry and Myron Frazier helped me with the process. He was amazing and I highly recommend him. Thanks. Best, Kwabena Keene More
by kkeene
Employees Worked With
Myron Frazier
May 28, 2014
Great place to purchase a vehicle! I just purchased my second vehicle from Mark Jacobson Toyota. This dealer provides exceptional customer service from start to finish. The entire sales I just purchased my second vehicle from Mark Jacobson Toyota. This dealer provides exceptional customer service from start to finish. The entire sales staff are friendly, knowledgeable and helpful, with absolutely no pressure to buy. Frank Adams is second to none. Frank has earned all of my business. He takes care of his customers before AND AFTER the sale. I wouldn't go anywhere else! More
by PatrickHorton
Employees Worked With
Frank Adams
May 28, 2014
Thanks Barbara and Kim I came to mark Jacobson reluctantly because its so far from my home. At first I was uncertain about how my experience would be. I thought of going to I came to mark Jacobson reluctantly because its so far from my home. At first I was uncertain about how my experience would be. I thought of going to a dealership in my area..I was going to leave until barbara took over. She was so helpful, kind, and sincere in her interest in making my new car buying experience a good one. Then Kim came into the picture and negotiated a satisfying deal. I'm on my way to owning a beautiful new corolla, More
by WDBurgess
Employees Worked With
Barbara and Kim
May 27, 2014
So glad I went to Mark Jacobson!!! I was so upset about needing a new car! I had not had a car payment in 5 years!! Edwin made me feel relaxed and we did a lot of laughing! I left th I was so upset about needing a new car! I had not had a car payment in 5 years!! Edwin made me feel relaxed and we did a lot of laughing! I left there so happy & glad I found you!! More
by molliebledsoe1
Employees Worked With
Edwin Caldwell, Tay Page
May 27, 2014
Great buying experience with Mark Eskew I just purchased a car at Mark Jacobson Toyota - at their new dealership next to the Family Fare on 15-501 - and had a great experience. Mark Eskew w I just purchased a car at Mark Jacobson Toyota - at their new dealership next to the Family Fare on 15-501 - and had a great experience. Mark Eskew was my sales person and I found him to be very helpful and honest and feel like he got me a GREAT deal on the car I purchased. Overall, this was a wonderful buying experience and I will definitely be buying my next car with Mark or with Robert Branch. More
by chapelhillcarbuyer
Employees Worked With
Mark Eskew
May 27, 2014
Great Dealer I will purchase from this dealer in the future. It was a great experience from my great salesman to the sales manager and service department. They are I will purchase from this dealer in the future. It was a great experience from my great salesman to the sales manager and service department. They are the best example of how a dealership should be!!!!! More
by Blancer
Employees Worked With
Greg Todloski
May 23, 2014
Sales consultant Alex is an awesome salesman and person!! He is respectful, reliable,very helpful, and most importantly he looks out for the best interest of the custo Alex is an awesome salesman and person!! He is respectful, reliable,very helpful, and most importantly he looks out for the best interest of the customer! More
by Tiesha07
Employees Worked With
Alex savio Dias
May 23, 2014
Second purchase here - just as great as the first We bought our first vehicle in 2007 (FJ Cruiser) from Mark Jacobson and worked with Ian. He was a fellow FJ owner and absolutely great to work with. W We bought our first vehicle in 2007 (FJ Cruiser) from Mark Jacobson and worked with Ian. He was a fellow FJ owner and absolutely great to work with. When it came time to purchase another vehicle in April 2014 (not trading the FJ!), we had considered other brands but nothing felt right. We went to Mark Jacobson to look at the Highlander and 4Runner, and we immediately felt at home again in a Toyota. We asked for Ian again, because we knew what a great experience we'd had before. His knowledge is SO extensive, and he did a great job explaining the pros and cons of both vehicles to me, knowing we have a toddler and knowing what we liked about the FJ. We were always very at ease with Ian, and we are so appreciative of his help and incredible customer service - plus, he is just really nice. He has kept in touch with us afterwards to make sure everything went well, and he even called to wish me a happy birthday. As for the dealership, everybody there was polite and greeted us and our son while we were there. Tay helped us through the paperwork for both of our purchases, and she was also very nice, as well as quick and efficient with everything. Next time we have to make a purchase, we know we don't have to waste any time looking anywhere else - we'll be in another Toyota, and we'll be coming here (hopefully Ian will still be here too!). More
by Sarah2014
Employees Worked With
Ian Edgington
May 22, 2014
Review for Edwin Caldwell Great customer service! I purchased a 2014 Toyota Camry which I am very pleased with. Edwin was the sales consultant and what a great person to wo Great customer service! I purchased a 2014 Toyota Camry which I am very pleased with. Edwin was the sales consultant and what a great person to work with. He has such a pleasing personality. I returned more than a week later and his demeanor had not changed. I am pleased with each person who had a part in the process. Highly recommend MJToyota! More
by bnails
Employees Worked With
EDWIN CALDWELL
