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Mark Jacobson Toyota

Durham, NC

4.8
2,530 Reviews

4516 Durham-Chapel Hill Blvd

Durham, NC

27707

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Showing 2,530 reviews

March 21, 2023

Exceptional customer service. Non aggressive, attention to detail, goes above expectations to meet customers needs/ requirements. I would highly recommend. Ahmad is an upmost prof More

by terrybrownunc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Abukamil, Oluseyi Bucknor-Smartt
March 18, 2023

I have a lot of trepidation about buying a new car, but felt well supported and listened to during my time with Mark Jacobson Toyota. The sales process felt clear and fair, and all my questions were answer More

by Matt W
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez (5 stars), Frank Adams
March 18, 2023

Bashir Ali was great to work with. He worked hard to get me the best deal on the vehicle I was buying. More

by Crftywiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bashir Ali
March 17, 2023

Who likes to go to a dealership? No one. But Alex "Bob" made my purchase of a used 2018 RAV4 a very pleasant experience. Friendly, engaging and great to work with. All questions answ More

by dahoowa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex "Bob" and Mark Nelson - both five star
March 17, 2023

Barbara Decatur has been taking care of us for over 5 years, and she is the absolute best. She is extremely professional, reliable, and always looking out for our best interest. More

by Kay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barbara Decatur
March 17, 2023

Barbara Decatur is definitely THE BEST! !! She really works hard to make you have what you want.. and you get it!!! She needs a promotion! More

by Nickelsa2022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barbara Decatur
March 16, 2023

Arsanious Ghattas was great. Answered all our questions, professional, and funny. Made the purchasing process easy. The guy knows his stuff. Help him out, he just built a house! More

by mryder112
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher Johnson
March 16, 2023

Exceptionally Great Friendly Great Friendly! The staff treated me as if I was family and made me feel welcome and appreciated. The best car purchase experience ever. I highly recommend this deal More

by Tammy Hall McDowell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Waldroup and William Bradford
March 12, 2023

Tauqeer Ahmed was great at explaining about the car and helping throughout the car buying experience. Would recommend dealership to a friend because of him. More

by joshallender42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tauqeer Ahmed
March 11, 2023

Bashar Ali enthusiastic, knowledgeable, and friendly. He explained several cars in detail and didn’t pressure a decision. More

by Chuck
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
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