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Mark Jacobson Toyota

Durham, NC

4.8
2,545 Reviews

4516 Durham-Chapel Hill Blvd

Durham, NC

27707

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Showing 2,545 reviews

September 28, 2014

Great Service John Flanagan was a great salesman who did everything he could to get us in the car we really wanted! I would recommend him and this dealership anytim More

by mgnlghhn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Flanagan
Sep 30, 2014 -

Mark Jacobson Toyota responded

Thank you for the kind words, mgnlghhn! Please do let us know when your husband is ready and we'll make it happen! See you soon, Doug Hanenberg, General Manager - Mark Jacobson Toyota

September 27, 2014

Rob Gunter was excellent. My husband and I came in for a test drive and were fortunate to get Rob Gunter as our salesman. We were on the fence about buying a new car and were t More

by Laurensbranson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gunter
Sep 30, 2014 -

Mark Jacobson Toyota responded

It was our pleasure! Rob is a great asset to our team and it's great to hear you think so to! Thanks again and please let us know if you or your husband need anything going forward! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

September 26, 2014

Great car, customer service, & over all PERFECT EXPERIENCE! Awesome buying experience. I am beyond happy with our new toyota corolla. Mark Eskew was very nice and helpful! I will definately recommend Mark Jacob More

by mariannastabile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Eskew, Anthony Vu
September 26, 2014

Awesome experience!!! Our sales rep was Claudio Acevedo. First we came to visit for the weekend to check on the inventory and the possibility to get a new Toyota Tacoma. More

by rubioton13b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Acevedo
Sep 30, 2014 -

Mark Jacobson Toyota responded

Sounds like Claudio did a terrific job! Thanks for sharing, Rubioton13b! Please do recommend us to your friends and family, we will without a doubt give them the same care you received! Don't be a stranger! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

September 25, 2014

AWESOME EXPERIENCE!!!!! Prior to going to Mark Jacobson Toyota, I had visited another dealership and the customer service was so awful, when I stepped on the lot, I knew that More

by psalm3719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coffey, salesperson
September 24, 2014

Fantastic experience Was an excellent experience. I felt comfortable going to find a car with Marc Jacobsons staff. I didn't feel hounded to get a highly price car I didn' More

by TB09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary
Sep 30, 2014 -

Mark Jacobson Toyota responded

Love to hear these things, TB09! We aim to offer the type of comfort you described, please let us know if we can do anything more going forward. We're here for you! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

September 24, 2014

I'll never go anywhere else. Don't waste your time with other dealers like I did. If you want an unparalleled buying experience, ask for Carl Claiborne. He gave me such impeccab More

by andrea mckinley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Polino, John Lau, Frank Barnet
Sep 30, 2014 -

Mark Jacobson Toyota responded

Thank you for the very kind words, Andrea! Enjoy your new vehicle, glad we could accommodate all of your needs! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

September 23, 2014

Great Deal on a Beautiful Toyota Camry! I walked in with intensions of pricing a vehicle that iIwould later purchase. I'm currently in college and very careful with my expenses. A nice sales More

by swalker1201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Eskew
Sep 30, 2014 -

Mark Jacobson Toyota responded

Great to hear, swalker1201! Thank you for coming to us for your big purchase, please let us know if you need anything going forward and good luck in your studies! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

September 22, 2014

new car My buying experience was awesome and amazing...what a wonderful group of people...Thanks for making my buying experience so pleasant...I love my new c More

by lisa.g.watson.7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Koestner
Sep 22, 2014 -

Mark Jacobson Toyota responded

Thanks for sharing, Lisa! Enjoy your new Camry and stop by soon to let us know how things are going! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

September 22, 2014

Every so Easy Walked in with no intension of buying a new car, but my salesman John was every so easy to talk too. He made experience fun and exciting yet professi More

by hwatson27610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Falaghan
Sep 30, 2014 -

Mark Jacobson Toyota responded

Two is better than one! Thank you for taking the time to leave this raving review! We really appreciate you trusting us with your business and we look forward to working with you for years to come! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

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