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Mark Jacobson Toyota

Durham, NC

4.8
2,515 Reviews

4516 Durham-Chapel Hill Blvd

Durham, NC

27707

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Showing 2,515 reviews

April 02, 2023

We had a great experience with our sales consultant, Michael Livingston. He made the process extremely easy and helped us find the perfect car for our situation. We came in to test drive one car but f More

by hgenderson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Livingston
March 30, 2023

Excellent service and helpful staff. Many thanks to Edwin (Caldwell) for his friendliness and interest in providing excellent service to customers. More

by CMRivera
Recommend Dealer
Yes
Employees Worked With
Edwin Caldwell
March 29, 2023

Great customer service, We were explained everything we need to know, great teamwork. We will definitely be back. More

by Mariama Jallow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tauqeer Ahmed
March 28, 2023

EXCELLENT CUSTOMER SERVICE FROM OUR SALESPERSON AND ALL PEOPLE THAT HANDLE OUR PAPERWORK FOR THE PURCHASE OF OUR NEW CAR More

by chavezcmcenterprises
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Dias
March 25, 2023

Excellent service by Ahmed Taqueer, he is very personable and wasn't too pushy easier. The experience would have been 5 stars if we didn't have to wait 3 hours for finance to process us. It was a Saturday an More

by loicgasser4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taqueer Ahmed, Frank Adams
March 21, 2023

Exceptional customer service. Non aggressive, attention to detail, goes above expectations to meet customers needs/ requirements. I would highly recommend. Ahmad is an upmost prof More

by terrybrownunc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Abukamil, Oluseyi Bucknor-Smartt
March 18, 2023

I have a lot of trepidation about buying a new car, but felt well supported and listened to during my time with Mark Jacobson Toyota. The sales process felt clear and fair, and all my questions were answer More

by Matt W
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez (5 stars), Frank Adams
March 18, 2023

Bashir Ali was great to work with. He worked hard to get me the best deal on the vehicle I was buying. More

by Crftywiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bashir Ali
March 17, 2023

Who likes to go to a dealership? No one. But Alex "Bob" made my purchase of a used 2018 RAV4 a very pleasant experience. Friendly, engaging and great to work with. All questions answ More

by dahoowa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex "Bob" and Mark Nelson - both five star
March 17, 2023

Barbara Decatur has been taking care of us for over 5 years, and she is the absolute best. She is extremely professional, reliable, and always looking out for our best interest. More

by Kay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barbara Decatur
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