Mark Jacobson Toyota
Durham, NC
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We had a great experience with our sales consultant, Michael Livingston. He made the process extremely easy and helped us find the perfect car for our situation. We came in to test drive one car but f Michael Livingston. He made the process extremely easy and helped us find the perfect car for our situation. We came in to test drive one car but found a better-fit right on the lot. Michael helped us focus on what was most important to us. I know I will be reaching back out to Michael for my next vehicle purchase!! More
Excellent service and helpful staff. Many thanks to Edwin (Caldwell) for his friendliness and interest in providing excellent service to customers. Many thanks to Edwin (Caldwell) for his friendliness and interest in providing excellent service to customers. More
Excellent service by Ahmed Taqueer, he is very personable and wasn't too pushy easier. The experience would have been 5 stars if we didn't have to wait 3 hours for finance to process us. It was a Saturday an and wasn't too pushy easier. The experience would have been 5 stars if we didn't have to wait 3 hours for finance to process us. It was a Saturday and was quite busy, but still... easily the most time I ever had to wait to buy a car. More
Exceptional customer service. Non aggressive, attention to detail, goes above expectations to meet customers needs/ requirements. I would highly recommend. Ahmad is an upmost prof Non aggressive, attention to detail, goes above expectations to meet customers needs/ requirements. I would highly recommend. Ahmad is an upmost professional, very genuine and absolute pleasure to work with. More
I have a lot of trepidation about buying a new car, but felt well supported and listened to during my time with Mark Jacobson Toyota. The sales process felt clear and fair, and all my questions were answer felt well supported and listened to during my time with Mark Jacobson Toyota. The sales process felt clear and fair, and all my questions were answered. While no car buying experience is ever "painless", I felt all the staff worked swiftly and directly to help me through this process. More
Who likes to go to a dealership? No one. But Alex "Bob" made my purchase of a used 2018 RAV4 a very pleasant experience. Friendly, engaging and great to work with. All questions answ No one. But Alex "Bob" made my purchase of a used 2018 RAV4 a very pleasant experience. Friendly, engaging and great to work with. All questions answered in detail, handled all of my concerns and this, with the rest of the staff with whom I worked, made for an easy day. Also, I don't know who details the used cars before a sale, but I still haven't found a speck of dirt left behind. This five-year-old car looked and smelled as if it just came out of the factory. Good job, everyone. More
Barbara Decatur has been taking care of us for over 5 years, and she is the absolute best. She is extremely professional, reliable, and always looking out for our best interest. years, and she is the absolute best. She is extremely professional, reliable, and always looking out for our best interest. More