
Mark Jacobson Toyota
Durham, NC
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"Great experience" On Jan 17,2015 my wife and I went to Mark Jacobson Toyota to lease a car.We met Jay Bazooband . He was very was very knowledgeable , friendly and nice On Jan 17,2015 my wife and I went to Mark Jacobson Toyota to lease a car.We met Jay Bazooband . He was very was very knowledgeable , friendly and nice.He helped us to lease a car.My income is low but Jay and his manager (Kim) many time try for us and finely we leased a Toyota Corolla Eco .We are very happy about our experience . We want to thank Jay for his assistant. Best Wishes Adel More
Must visit MJ-Durham before buying new Toyota/Scion in RTP. I visited 3 dealers in the area on same day to check PriusC availability and prices. I treated all 3 dealers with same information, respect, intentio I visited 3 dealers in the area on same day to check PriusC availability and prices. I treated all 3 dealers with same information, respect, intention and process of price discovery as close bid OTD price. I told all 3 that i will be walking in at one of you at 9:15am Next day and the best offer will win. I do not need any more counter offer, email followup or phone follow-ups. MJ-durham, gave me best price offer, were most professional and more knowledgeable about the products and customers. Steve Martinez was very professional auto sales rep and his Management is very professional.They are running a very tight ship and that's way they can offer best prices without any compromise in quality of service. Thanks to Steve and MJ-Durham. More
It get's better every time!! This is my 5th purchase from Mark Jacobson Toyota and the 4th from Frank Adams. That says it all, outstanding customer service from Frank and the enti This is my 5th purchase from Mark Jacobson Toyota and the 4th from Frank Adams. That says it all, outstanding customer service from Frank and the entire staff. I love my new Venza! This is my dealership for life!! More
Great experience He was very patient and not pushy at all. We were always treated well and came out with a great car at the end. The selection is great and new cars He was very patient and not pushy at all. We were always treated well and came out with a great car at the end. The selection is great and new cars come in all the time. More
Pleasure Dealing With Service Person Scott One of your service personnel, Scott, had recommended that I have my vehicle's valve cover gaskets replaced back in November 2014, since they were beg One of your service personnel, Scott, had recommended that I have my vehicle's valve cover gaskets replaced back in November 2014, since they were beginning to leak. I subsequently took my vehicle in on January 16, 2015 to have the gaskets replaced. Scott was a pleasure to deal with at the customer checkout area after service was completed. I received a pleasant surprise about the amount of the invoice from him, which made the experience all the better. All of your staff I spoke with that day were very friendly to talk to and deal with. I will continue bringing in my 2000 4Runner there for service in the future. Kevin S O'Donnell More
awesome dealership coming from a 22 year old female, with little to no experience about cars, Ramzi helped me out so much. We had a little trouble on the bank's part. Ra coming from a 22 year old female, with little to no experience about cars, Ramzi helped me out so much. We had a little trouble on the bank's part. Ramzi was extremely patient and thorough! He made sure everything that needed to be done, was done, in order for me to drive away with my car that day. I most definitely recommend Mark Jacobson Toyota! great customer service and awesome prices! More
Best Experience This was the best car buying experience I have ever had. The dealership is so warm and inviting. I was greeted by Mr. Jay Bazooband. He was so knowled This was the best car buying experience I have ever had. The dealership is so warm and inviting. I was greeted by Mr. Jay Bazooband. He was so knowledgeable about all the vehicles. He was very patience and not pushy. The financing part was easy too. They got me the best rate available. They even allowed me to trade in my 2003 Saturn. I felt so comfortable with this dealership that I did not have to visit another one. I test drove my car on Thursday evening and by Friday afternoon I was driving off the lot with my new Toyota Rav4 XLE. After purchasing my car I received emails from the dealership and phone calls from Mr. Bazooband to make sure I was satisfied and to make sure I didn't have any questions or concerns. More
New truck purchase I was looking for a Toyota Crewmax at different around the state trying to find a 2014 model with a good price at end of year. I contacted Jason Sch I was looking for a Toyota Crewmax at different around the state trying to find a 2014 model with a good price at end of year. I contacted Jason Schiffman at Mark Jacobson Toyota truck center . Jason found me a really good deal on a truck with the options I was looking for and worked hard to make me satisfied with the purchase . Jason was very friendly and not pushy like other salesmen I had talked to at other dealerships. He was a pleasure working with. After the purchase I had questions about working some of the new options (electronics) and called Jason. He has been very helpful trying to explain how they work. More
Great Place to buy a car!!!! Claudio Acevedo I had a wonderful experience working with Claudio Acevedo. He found the car I was looking for and at the right price. I was searching for this car for I had a wonderful experience working with Claudio Acevedo. He found the car I was looking for and at the right price. I was searching for this car for about two weeks. I met with other sales people but, I did not feel welcome at there dealership. Claudio really took his time with me and found the perfect car for my wife. Thanks again Claudio!! Marlin More
Best car experience i have ever had Being a 22 year old young female who knows nothing about the car buying world i must say the process was mostly painless. I had excellent help from th Being a 22 year old young female who knows nothing about the car buying world i must say the process was mostly painless. I had excellent help from the dealers at Mark Jacobson Toyota. The car i had was falling apart. The team helped me out as much as possible on my trade in value and got me low monthly payments. I am now in a safe and fully legal vehicle. It was quick to. I didn't feel like i was being tricked or pushed into anything. They were very patient and knowledgeable. Again i knew nothing about buying a car and had to do it on my own. no parents to show me the way. Im glad that i got to deal with such friendly and non judgmental people. More