Mark Jacobson Toyota

Frank says YES! Had a very enjoyable experience with everyone on the staff. The sales staff, Saundra McKinney and Dennis Mahone, was very knowledgeable of the Highla Had a very enjoyable experience with everyone on the staff. The sales staff, Saundra McKinney and Dennis Mahone, was very knowledgeable of the Highlander merits and functions. Azza Al-Ejjo, in the business office, was courteous and understanding of all our needs and questions. More

BRUCE is the man Awesome experience with Bruce Wilkerson he came through! Customer service was impeccable... I drove off with the car of my dreams. So you can say Bruc Awesome experience with Bruce Wilkerson he came through! Customer service was impeccable... I drove off with the car of my dreams. So you can say Bruce made my dream come true! Thanks Mark Jacobson and Bruce Wilkerson!! More

Good Experience I was pleased with the courtesy and service afforded me at the Pre-Owned site of Mark Jacobson this past week. Special thanks to Manager Andrew Sever I was pleased with the courtesy and service afforded me at the Pre-Owned site of Mark Jacobson this past week. Special thanks to Manager Andrew Severage and salesman Bruce Wilkerson, as well as the work of Mike in the Finance Office. I'm delighted with my "new-to-me" 2014 Toyota Corolla, sport model! More

Top Notch customer service From the minute I stepped onto the Lot, the salesman Bruce Wilkerson made me feel comfortable. He made my car buying experience painless and easy. From the minute I stepped onto the Lot, the salesman Bruce Wilkerson made me feel comfortable. He made my car buying experience painless and easy. More

New Prius Just got a new Prius at Mark Jacobson Toyota. Worked with Leo and Emory. Got a great deal and great service. The best car buying experience my wife Just got a new Prius at Mark Jacobson Toyota. Worked with Leo and Emory. Got a great deal and great service. The best car buying experience my wife and I have ever had!!! 2nd time at mark Jacobson and they just get better. Thanks Leo and Emory!! More

Barbara Decatur Barbara was a delight and had it not been for her upbeat personality I would not have my new car. I truly had a great car shopping experience with Ba Barbara was a delight and had it not been for her upbeat personality I would not have my new car. I truly had a great car shopping experience with Barbara. More

Excellant service department Service tech realized my tags had expired. Kudos for going the extra mile! problem now fixed without possible ticket. Time spent waiting was a lot les Service tech realized my tags had expired. Kudos for going the extra mile! problem now fixed without possible ticket. Time spent waiting was a lot less than anticipated. More

They moved Heaven and Earth to make it happen! This dealership is on the ball! I had been car shopping relentlessly for more than a month; Visiting at least a dozen dealerships, and test driving mo This dealership is on the ball! I had been car shopping relentlessly for more than a month; Visiting at least a dozen dealerships, and test driving more than 20 vehicles.It started when I "True-car"ed the Toyota Camry Sport edition. Mark Jacobson had the best price and within 5 minutes I recieved a call from Saundra McKinney, inviting me to meet with her personally. From the time I walked in to the dealership, Saundra was a pleasure to work with. Right from the start she was a true professional: Pleasant, knowledgeable, sincere, caring, upbeat, and with a lazer-focus on my concerns. Throughout the process she was perpetually optimistic that I would be completely satisfied. Well, I guess she was wrong about that, because I wasn't just satisfied....I was BLOWN AWAY by the deal they made for me!!! Saundra was so sincere in her efforts I truly felt as though she was working for me, and when she had gone as far as she could, she made sure her manager knew she wasn't satisfied that everything was being done for me that possibly could be. So she gets her boss's boss!! From the minute I met Kim Danchillus, it was apparent Saundra had made sure we were about to vanquish all seemingly insurmountable barriers and immediately all obstacles started to,one by one, fall to the wayside. Kim would ask," So what do we need to do?" Saundra would interject one thing and Kim would say, "Done!" , and better than the finest Las Vegas Magician, the problem was instantly, completely evaporated, like it was never even there in the first place! Then, "What else?"!, he would say, ....and "BLAMMO!", another obstacle disintegrated! BOOM! BOOM! BOOM! Again and again! Like lightning bolts from Thor's hammer, clearing smooth sailing for the ship, nothing could stand in our way. It was amazing!. They truly shocked a seasoned veteran car buyer ( and former car salesman!) with an astonishingly fantastic deal. There's guys are serious ballers!! Also, since Saundra gets the MVP Award, and Kim gets the Coach of the Year award, Emory in finance definitely deserves the Honorable Mention award; He's just about the nicest, most amicable, as well as informative, educated, and efficient, guy you could possibly ask for (...and that's with a TarHeel taking care of a Blue Devil....talk about a lot to ask for!!) I can't thank enough, everyone who helped me at Mark Jacobson Toyota. Beware all you other dealers within 100 miles, Mark Jacobson has an All-Star lineup and the customer is the Winner! KABAMM!! More

Thank you Mark Jacobson Toyota Walked in with a head ache of a car came out with a wonderful experience and a new Corolla thanks to Ari Tanz. It was a pleasure to do business with t Walked in with a head ache of a car came out with a wonderful experience and a new Corolla thanks to Ari Tanz. It was a pleasure to do business with the whole staff but if it wasn't for his help we wouldn't of found the car right for us. Id highly recommend this dealership and him as a dealer to any of my friends who would be in the market for a new car More

Hands down the best buying experience ever!!! After visiting two other dealerships in the area looking for specific truck options Rick Moras began looking for a truck instead of trying to sell me After visiting two other dealerships in the area looking for specific truck options Rick Moras began looking for a truck instead of trying to sell me something I did not want .No one else offered to do this even after asking.Rick located the truck at another near by dealership and we finalized the deal that day. Rick was easy to deal with and I enjoyed the entire experience thanks to him. I will definitely buy my next car from Rick at Mark Jacobson Toyota. More