
Mark Jacobson Toyota
Durham, NC
Filter Reviews by Keyword
By Type
Showing 2,545 reviews
safe and confidant buy /best car dealer experience David Levithan was the dealer who sold me my new car ,,,Toyota Yaris. He went above and beyond to help me find the RIGHT vehicle and gave me an AWSOME David Levithan was the dealer who sold me my new car ,,,Toyota Yaris. He went above and beyond to help me find the RIGHT vehicle and gave me an AWSOME trade in for my really old SUV. David searched the whole Southeast untill the car I wated was located in Florida. The whole process of buying my new car at Mark Jacobson was great. I walked in a little frightened..used to being husseled because I am alone and a woman. The sales staff... David Levithan (and others) were direct and considerate. I never felt pressured to buy. To my surprise, my car was delivered two days later and I know David made sure, even on his day off, that I could be there to look at the car in person and he stayed at the dealership until I felt happy and secure with all the paper work and the new insurance needed was processed. I don't know if David Levithan knew or not, but I was driving without air-conditioning in my old car. hahaha. So I am so thankful to him for coming in on his day off and of course for being so wondreful thru the whole process of the purchase. It felt more like I had an adviser by my side the whole time rather than a sales person and that is so wonderful. Thank you David and to all the staff at Mark Jacobson Toyota. I LOVE my Toyota Yaris. More
Great customer service I was extremely pleased with our salesman Frank, he was very knowledgeable about the 2015 Prius that I was interested in purchasing and he actually o I was extremely pleased with our salesman Frank, he was very knowledgeable about the 2015 Prius that I was interested in purchasing and he actually owned one so that made me feel more confident in my purchase More
He is very kind and sincere. We have a business with Mr. John Flanagan. He is very kind and sincere. He spent his time for us to explain about car and something a lot. Although We have a business with Mr. John Flanagan. He is very kind and sincere. He spent his time for us to explain about car and something a lot. Although we took our little girls, he took care of them. He is very friendly and he treated us as a member of his family. So we could have a business with him without anxiety. Now my family are satisfied with new Sienna and this car is very comfortable for us. If we have a chance to buy the next Toyota car, we want to have a business with him. More
An experience you will never forget! What a phenomenal experience we had with Mark Jacobson Toyota. When you visit Mark jacobson Toyota you will receive nothing but the best of eveythi What a phenomenal experience we had with Mark Jacobson Toyota. When you visit Mark jacobson Toyota you will receive nothing but the best of eveything.Great customer satisfaction from Sales all the way to Customer Service extending into the service department is absolutely awesome. Who could ask for more? They will work with you insuring all of your needs are met. They will never leave a customer unsatisfied. If you are in the market for a new vehicle make Mark Jacobson Toyota the place to go. Prices are not too high but neither are they too low. We have already bought several times not considering any other dealership we know. Eric D. Brown & Jacqueline M. Brown More
Excellent Customer Service After being in a car accident that was not my fault, I was in the unexpected, stressful situation of having to get another car. I did a lot of researc After being in a car accident that was not my fault, I was in the unexpected, stressful situation of having to get another car. I did a lot of research on line, and chose Mark Jacobson as the first dealership I went to. As soon as I walked in, the support, understanding, and customer service was excellent and very much appreciated! From Chris Johnson, to Justin Jones, to Azza Al-Ejjo, I was treated with overwhelming care, respect and patience as we worked together. They helped make a very difficult situation a little easier and enabled me to get a great car! Very grateful for each of them!! More
Nice car buying experience I bought a Prius and comparison shopped between Jacobson & Anderson Toyota due to proximity to work and home. Anderson didn't have the exact car I wan I bought a Prius and comparison shopped between Jacobson & Anderson Toyota due to proximity to work and home. Anderson didn't have the exact car I wanted (or so they thought - they had one on the lot but it wasn't "in" their inventory until they did some digging and called me back while I was at Jacobson) while Jacobson did. I got a better price on the car and more money for my trade at Jacobson. Greg Shaw was easy to work with; Ian and Justin helped me the day before but weren't there when I went back to bargain and buy. The only thing was the car didn't have grey floormats to match the interior; they only put 2 black mats in and told me to come back to get it detailed. I bought it on a Sunday afternoon. It seemed like the guy detailing it just wanted to get it out and didn't really care about it. I took it back for detailing and to check the alignment - also had to give them all my keys to the trade. I'm still waiting on my gift card for test driving a car. I'm not counting on receiving that. More
Great experience. Great experience very good pricing. The 4 Runner was ready to be test driven as soon as I arrived. I checked in and the car was brought to the front d Great experience very good pricing. The 4 Runner was ready to be test driven as soon as I arrived. I checked in and the car was brought to the front door by Chris. I've purchased two other Toyota"s in the last four years and both experience was about a half of a day to a two day process of negotiating before agreeing on a price and delivery. Test drive to delivery was less than 3 hours. Got a great trade in value about $800 over Kelly blue book. More
Best Car Buying Experience As a young adult and first time buying a car, I was very please with Mark Jacobson Toyota. Jimmy Crawford made this car buying experience the best o As a young adult and first time buying a car, I was very please with Mark Jacobson Toyota. Jimmy Crawford made this car buying experience the best one ever. He was very patient and willing to help me get the car I need for my daughter and myself. I am very happy with purchasing my first car from Mark Jacobson. More
Fantactic! I could not be happier with the whole team at Mark Jacobson Toyota! Greg Shaw the Sales Rep was excellent through the whole process, even going so far I could not be happier with the whole team at Mark Jacobson Toyota! Greg Shaw the Sales Rep was excellent through the whole process, even going so far as to help me with tedious paperwork. Justin the Sales manager was superb as well, he really helped with my trade in and getting the BEST price for the car that I wanted. Tia from Finance was very very helpful in explaining all my options and helping me get the BEST interest rate possible. Last but certainly not least Mark Jacobson himself. Justin went so far as to sell the car Mark just so happened to be driving at the time right out from under him. Mark happily moved his things and had the car cleaned up for me. He shook my hand and I got a story out of it! They even refunded the service that I had done on my old car that day as I had bought a new one! Really great team, really great experience, and could not recommend them more! More
No worries, great team. I had a great experience working with Jay Bazooband to buy my first ever new car. First off, he was very knowledgeable about the Corolla I was looking I had a great experience working with Jay Bazooband to buy my first ever new car. First off, he was very knowledgeable about the Corolla I was looking at (and a few hours later, bought!) and was able to clearly explain the features and differences between models. Patience and courtesy also ranked high, even through multiple rounds of "Okay, what if I pay $X,XXX down?" Definitely a great customer experience. Azza Al-Ejjo in the business office was great as well. Very personable with excellent explanations on all of the policies, financing and other paperwork. She was even able to get my interest rate well below what we initially thought it would be. Kudos to both! As for the Corolla LE, what can I say? It's only been a couple of days but I'm loving it! It looks fabulous, is a great ride, and the extras in the LE package are well worth the slight price increase. So far, the Bluetooth phone connection and backup camera are my favorite new "toys". Simply brilliant! More