
Mark Jacobson Toyota
Durham, NC
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Easy in easy Out Worked with Carl and Joe Stone for a seemless, easy purchase. The delivery time was the quickest in 8 total Toyotas I've purchase from any Toyota deal Worked with Carl and Joe Stone for a seemless, easy purchase. The delivery time was the quickest in 8 total Toyotas I've purchase from any Toyota dealership. More
Review for purchase 9/7/15 My experience at Mark Jacobson was very pleasant. It took a long time to actually purchase the car because of the salesman helping to get the payments My experience at Mark Jacobson was very pleasant. It took a long time to actually purchase the car because of the salesman helping to get the payments and everything where we could afford them and help us get the car we wanted. I am very pleased with the process and the outcome!! I have no complaints whatsoever. Everyone was nice and informative. I didn't feel pressured or feel like I was less than anyone because my credit was not perfect. They all still worked very hard for me! Thank you! :) More
Upfront This is the second vehicle I have bought from this dealership because I felt sure I would get the same good service I did the first time. The saleman, This is the second vehicle I have bought from this dealership because I felt sure I would get the same good service I did the first time. The saleman, Rob Gunter, was very upfront with me and tried to steer me in the right direction. He got me a great price for the car and then discovered that that there was a lifetime warranty on the engine and the transmission. He took an extra amount of time to help me understand the car and its functions before I left the lot. Also, honesty is a big deal to me and I felt that is what I got. More
Excellent Experience I worked with Ian Edgington for several weeks to define and then find the 2015 Highlander I was looking for. Ian made this a great experience from be I worked with Ian Edgington for several weeks to define and then find the 2015 Highlander I was looking for. Ian made this a great experience from beginning to end. He was informative, friendly, and responsive during the entire process and I received an excellent price to go along with a super car and Ian's professional service. Tay was also very efficient and helpful in completing the paperwork. Looking forward to a service relationship with Mark Jacobson. Thanks Ian! More
excellent selection, excellent service. good prices very responsive dealership from the moment you enter the door. friendly, knowledgeable staff , excellent car selection, very good prices and very will very responsive dealership from the moment you enter the door. friendly, knowledgeable staff , excellent car selection, very good prices and very willing to negotiate. great followup. More
Honest service advisor (Service) Adam from service upon completing my state inspection an lube change noted some wear and tear on my truck that another local dealership did not mentio Adam from service upon completing my state inspection an lube change noted some wear and tear on my truck that another local dealership did not mentioned the work and price where really fair. More
One of the Best Experiences of My Life First of all I was greeted with a sincere desire to help me obtain the car I desire and which closely match the features I was looking for in a vehicl First of all I was greeted with a sincere desire to help me obtain the car I desire and which closely match the features I was looking for in a vehicle. The salesman provided hot coffee and a good sense of humor to help me get through the entire process. From the beginning to the end including the financing process was very informative and the dealership provided the technical expertise one would desire to have when making a major purchase. More
New 4WD truck Traded in my 2013 vehicle for 2015 4WD Tacoma. Salesman who assisted me last time did again this time - excellent customer service. Entire process smo Traded in my 2013 vehicle for 2015 4WD Tacoma. Salesman who assisted me last time did again this time - excellent customer service. Entire process smooth and very happy with new truck. Highly recommend dealership for purchase and service - nothing but good experiences. More
Great experience We worked with Frank Adams over the past several months. He was wonderful. We have never bought a Toyota before (always Honda) and Frank was a great We worked with Frank Adams over the past several months. He was wonderful. We have never bought a Toyota before (always Honda) and Frank was a great part of our decision, not necessarily because Toyota is a better car but because his salesmanship was genuine and kind, immensely helpful but not pushy. More
Wonderful experience I was in the market for a new Camry and had a wonderful experience at Mark Jacobson. The salesmen sales manager, and financial person could not have I was in the market for a new Camry and had a wonderful experience at Mark Jacobson. The salesmen sales manager, and financial person could not have been more helpful or pleasant. I am very happy with my purchase. I went to this dealership because of the kind and attentive service from Edwin Caldwell, a sales consultant who helped me find a hubcap for my old Toyota two years ago. More