
Mark Jacobson Toyota
Durham, NC
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Positive Interactions with Mr. Ian Edgington, Sales Consultt My family and I have bought five Toyotas from Ian during 2002-2015. He's a Great Brit from Birmingham with a degree in Metallurgy. My family and I have bought five Toyotas from Ian during 2002-2015. He's a Great Brit from Birmingham with a degree in Metallurgy. More
Excellent car buying experience for 2016 Toyota 4Runner I had researched vehicles extensively and concluded that a 4Runner would best meet my needs for pulling a fiberglass travel trailer. I was referred t I had researched vehicles extensively and concluded that a 4Runner would best meet my needs for pulling a fiberglass travel trailer. I was referred to Mark Jacobson through the Costco Auto Program. There weren't many 4Runners available, but I was able to wait until a 2016 that met my needs was delivered. Rob Gunter kept me informed and was very helpful throughout the process. More
Great experience Excellent service I would recommend mark Jacobson. All my questions where answered friendly staff. My dealer went the extra mile to ensure I got the c Excellent service I would recommend mark Jacobson. All my questions where answered friendly staff. My dealer went the extra mile to ensure I got the car I wanted and payments I could afford. I had a great experience. More
Honest, intelligent, personalized help with car buying During my car buying process, I talked to 3 different sales people. Ian Edgington was by far the most knowledgeable of the three. This helped to ensu During my car buying process, I talked to 3 different sales people. Ian Edgington was by far the most knowledgeable of the three. This helped to ensure that I ended up with the car that best suited my needs, both from a functional and financial standpoint. I got everything I needed, and didn't pay for things that had minimal use for me. The price was very fair, and the car perfect. More
Recommendation Nice car purchasing experience! Yoshi is very easygoing and kind to all of my questions. He also helps me in determining which is better and compare s Nice car purchasing experience! Yoshi is very easygoing and kind to all of my questions. He also helps me in determining which is better and compare some strengths and weaknesses of different vehicles! More
I bought a new 2016 Toyota Camry I found Mr. Ian Edgington assistance in picking out my Camry to be invaluable. He answered all my questions and provided me with the deal that I want I found Mr. Ian Edgington assistance in picking out my Camry to be invaluable. He answered all my questions and provided me with the deal that I wanted. He was most enjoyable to work with. Ms. Azza Al-Ejjo was also very helpful on the financing side of the house. She was very swift and accurate in filling on all the documents that I had to fill out and made the process as seamless as possible. Both should be commended for their very good work and are a credit to Mark Jacobsen Toyota. They surely believe in the "customer comes first". Sincerely, Richard Thom More
Excellent service, beyond expectations. I went to Mark Jacobson twice to look at used Scions. Both times, the dealership was low pressure and friendly. The second time I was looking at a c I went to Mark Jacobson twice to look at used Scions. Both times, the dealership was low pressure and friendly. The second time I was looking at a car I had already researched. At no time was I pressured to buy something more expensive or made to feel like I could make a better choice. The salesman, Mike, was very relaxed and friendly. He has a very dry sense of humor. I liked the car enough to make an offer and then we had a bit of negotiating. I pointed out two items of concern, which Mike said he could take care of. We were impressed by the level of service we received. I was confident that I had made a good choice and bought my used Scion at the right place. Thanks to Mike and Andre. We were treated fairly. I will go back next time I am in the market for a car. It was a surprisingly good experience. Thanks Mark Jacobson, you run a good business! More
Got what I needed~! Jimmy Crawford was very patient with us and made the decision easy. I;'m very pleased with my choice!I don't want to come back cuz I want to keep my Jimmy Crawford was very patient with us and made the decision easy. I;'m very pleased with my choice!I don't want to come back cuz I want to keep my car a long time before I need another. But I would recommend for my friends to come. More
Two new Corollas in less than a year!!! I just purchased my second new Corolla in lesss than a year due to the fact both were totalled in accidents where I was hit head-on by other drivers. I just purchased my second new Corolla in lesss than a year due to the fact both were totalled in accidents where I was hit head-on by other drivers. Alex Dias, my salesman, eased the pain of my experience and made it as easy and quick as possible. He is the epitome of a professional. Hopefully I won't be back too soon, but if I need to, I will definitely see Alex again. Kim and Sheyi were also very helpful and consummate professionals and made the experience enjoyable instead of painful. I would highly recommend Mark Jacobson Toyota and Alex Dias to all my friends. Pam Wheeler More
A Wonderful Experience ! It was a real pleasure doing business with Mark Jacobson Toyota. During my two visits to the dealership, every one I met was very welcoming, pleasant, It was a real pleasure doing business with Mark Jacobson Toyota. During my two visits to the dealership, every one I met was very welcoming, pleasant, and professional. The sales person, Mr. Jay Bazooband, who sold me the car, was very helpful in explaining all the features of the cars that I was interested in. He was very professional in presenting the different options available to me, and helped me in choosing the option most suitable for my needs. He also expedited all the necessary paperwork and just in a couple of hours I was the proud owner of a brand new Camry. Surprisingly, the whole car buying experience was totally free of pressure-tactics and very pleasant. Over the past 35 years, I have bought several cars for myself and my family, and I am glad to report that my experience with Jay was one of the best! People like Jay are a true asset for the dealership. More