
Mark Jacobson Toyota
Durham, NC
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Excellence in Sales, Warranties, and Maintainence!!! After visiting several dealerships and finding two cars we liked, we still did not make a purchase, because mother said,"a dealership and it's staff a After visiting several dealerships and finding two cars we liked, we still did not make a purchase, because mother said,"a dealership and it's staff are just as important as the automobile you purchase". So, on October 31st of 2015, Mom said "let's go to Mark Jacobson today and find us a car", and that's what we did! We were met before we entered the front door by their courteous staff who paired us with the an awesome salesman named Alex Dias. He was/is very knowlegeable of vehicles, warranties, and services offered at Mark Jacobson Toyota. Little did we know, that after our initial shaking of hands and question and answer mini-session, we would be shown the perfect car for us located inside the pre-owned showroom! My mother is in her golden years, and I appreciate the care and attention shown to her by Mr. Dias in the entire sales/purchase process. Because of a great salesman, and our trust in Toyota, we will not only return to Mark Jacobson and Mr. Dias, but also serve as a living advertisment to the excellence of sales and services guarenteed by this dealership. If you buy an automobile anywhere else, then you will surely miss out on a great sales experience and the peace of mind that accompanies doing business with a solid dealership!!! More
Edwin is an excellent salesman and customer service provider This is the second time we have purchased a vehicle from Mark Jacobson Toyota and worked with Edwin Caldwell. He is an excellent sales consultant. He This is the second time we have purchased a vehicle from Mark Jacobson Toyota and worked with Edwin Caldwell. He is an excellent sales consultant. He takes the time to help us figure out what vehicle is the best investment for us and helps us find the car of our dreams. Edwin checks in with us periodically to make sure we are happy with our purchase. I have sent friends to him because I trust him and respect his work ethic. Mark Jacobson has been a great place for us to purchase vehicles because of their Warranty, Customer Service, and Maintenance programs. Couldn't be happier! More
Excellent buying experience all around This is the second car our Family bought at Mark Jacobson and our experience is so excellent we will continue coming back. Stephen Brown was an awesom This is the second car our Family bought at Mark Jacobson and our experience is so excellent we will continue coming back. Stephen Brown was an awesome sales person, listening to the Customer to make certain he understood what we were looking for. He worked both sides of the fence so well we were very satisfy to make our purchase that day. Tay Page concluded the sale with incredible knowledge and professionalism. Our Daughter bought her car there and told us that her experience was so great that we made it our priority to go to Mark Jacobson if we were buying a Toyota. Thank you Stephen and Tay! More
Great Experience Ramzi Alshamali, my salesperson was awesome. He promised great service and delivered. My wife and I could not have been more pleased. Great Job Guys. Ramzi Alshamali, my salesperson was awesome. He promised great service and delivered. My wife and I could not have been more pleased. Great Job Guys. More
Very diligent to ensure complete satisfaction. I am giving this rating because of the patience and expertise we received. The staff was very pleasant as well as committed to ensuring we were compl I am giving this rating because of the patience and expertise we received. The staff was very pleasant as well as committed to ensuring we were completely satisfied. More
Satisfied customer Stephen Brown assisted me in purchasing my new vehicle. He did an outstanding job assisting me. He was very thorough in explaining the benefits of p Stephen Brown assisted me in purchasing my new vehicle. He did an outstanding job assisting me. He was very thorough in explaining the benefits of purchasing a vehicle at Mark Jacobson Toyota. He reassured me when I had doubts during the purchase and after. I called days later regarding the new purchase and he assisted me even further answering my many questions. I will definitely tell my friends to ask for Stephen Brown when ready to purchase a vehicle. More
Got a very good deal from awesome people Got offered a very nice deal trading my old car to a brand new toyota rav 4. The staff were very nice, helpful and very professional especially Chris Got offered a very nice deal trading my old car to a brand new toyota rav 4. The staff were very nice, helpful and very professional especially Chris Johnson. I highly recommend this place to everyone interested in getting awesome deals! More
Tiara Henderson Tiara, was a great Sales Representative to work with! She made my purchasing experience a very memorable and exciting one, great service all around. S Tiara, was a great Sales Representative to work with! She made my purchasing experience a very memorable and exciting one, great service all around. She is superb.... More
Purchase of New Truck Fantastic service and super deal on 2016 Tundra. I looked around--these guys are the best in the area. This is the second truck I've bought from this Fantastic service and super deal on 2016 Tundra. I looked around--these guys are the best in the area. This is the second truck I've bought from this dealership. I highly recommend MJ Toyota. More
Excellent customer service I have purchased two vehicles from this dealership in a span of three years. Edwin was such a joy to work with and his optimism added to a very posit I have purchased two vehicles from this dealership in a span of three years. Edwin was such a joy to work with and his optimism added to a very positive car buying experience. This was my second time orking with Tay as well and she was great as usual. I would definitely recommend this dealership to my friends and family alike. I look forward to more positive experiences here in the future. More