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Mark Jacobson Toyota
Durham, NC
2,548 Reviews
Mark Jacobson Toyota of Durham offers 3 big showrooms of new Toyota and used cars near Raleigh. Ask about our free $25 Gift Card with Test Drive. We are conveniently located in south Durham just minutes north of I-40 at Exit 270 (15-501). Take a short drive and enjoy our huge selection, low internet pricing, and outstanding customer service!
Here are just a few of the differences that set Mark Jacobson Toyota apart from other car dealerships in the area.
- All new vehicles sold by Mark Jacobson Toyota come with a Lifetime Powertrain Warranty. This lifetime limited non-factory warranty is good for unlimited time, and unlimited miles at participating dealers nationwide. And unlike other dealers' programs, servicing your car at other facilities will not void the Mark Jacobson Lifetime Warranty!
- We offer a 3-Day Money Back Guarantee on all pre-owned vehicles we sell.
- We provide truck maintenance and repairs.
- We have our own Durham Body Shop to help you with collision repairs
- We offer diagnostic testing and state inspections.
- We have a fully stocked Toyota parts and truck accessories facility.
- We have a professional finance department to help you arrange car loans and leases that fit your budget.
- Our truck center staff is friendly, knowledgeable and enthusiastic.
We know that prospective customers are extremely well educated when researching their next vehicle. Mark Jacobson Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
Visit us soon at 4516 Durham Chapel Hill Blvd. in Durham and see why Mark Jacobson Toyota has become the preferred dealer for Carrboro, Chapel Hill, Durham, Graham, Raleigh, Fayetteville, Cary, Apex and Wake Forest car-shoppers. Ready to set up a test drive? Please call us toll-free at 1-800-643-6236.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,548 reviews
October 19, 2023
Working with Carlos Lamas was a pleasure! The sales process wasn’t high stress or pressure like I’ve experienced with other dealers in the past. The sales process wasn’t high stress or pressure like I’ve experienced with other dealers in the past. More
by gingersbenn
Employees Worked With
Carlos Lamas
October 14, 2023
Michael Livingston was incredible and made the car buying experience smooth and painless! Would absolutely recommend to a friend and would come back again in the future. experience smooth and painless! Would absolutely recommend to a friend and would come back again in the future. More
by mresnick
Employees Worked With
Michael Livingston
October 11, 2023
Stopped in for an oil change, got a quote while I waited for the work to be completed. Two days later stopped back in and bought a new Corolla Hybrid. Was very efficient and drove it home that day. Chris for the work to be completed. Two days later stopped back in and bought a new Corolla Hybrid. Was very efficient and drove it home that day. Chris Paine was great and accommodated my needs perfectly. Will buy again next time I need a new one. More
by cindy41601
Employees Worked With
Chris Paine
October 09, 2023
Worked with Todd Anderson on getting a new Tacoma. He listened to what I needed and was able to source the vehicle quickly and painlessly. The finance folks were great (thanks Karen Wise). Definite He listened to what I needed and was able to source the vehicle quickly and painlessly. The finance folks were great (thanks Karen Wise). Definitely very happy with all aspects of the service at MJT. More
by pboshopper
Employees Worked With
Karen Wise, Todd Anderson
October 07, 2023
Zach did an excellent job of keeping me apprised of the vehicle I was looking for. Once in the dealership he did things quickly but kept me in the loop. Karen Wise did a very thorough job of explaining th vehicle I was looking for. Once in the dealership he did things quickly but kept me in the loop. Karen Wise did a very thorough job of explaining the financial process. She also got me a better finance rate More
by albachtenkeith
Employees Worked With
Zach and Karen
October 02, 2023
Isaiah Nixon was the best salesperson I have ever dealt with. He was honest and upfront about everything from the start. Driving from a far away distance I felt comfortable that there would be no surprises with. He was honest and upfront about everything from the start. Driving from a far away distance I felt comfortable that there would be no surprises. When I arrived at the dealership he greeted me outside and instantly gave me the keys to my new car so I could thoroughly inspect it. He completely followed my instructions on what I wanted done on the car when I pick it up. Prior to completing the paperwork, I had the pleasure with meeting with the Sales Manager Chris Johnson who was equally as professional. I plan to buy my next car at this dealership due to this amazing experience and will recommend this dealership and my salesperson to others. More
by Kash
Employees Worked With
Isaiah Nixon
September 28, 2023
Told me one price but then added "dealer options" when it was time to purchase the vehicle. They also gave me only one key and promised a second key which still hasn't arrived after 4 months. was time to purchase the vehicle. They also gave me only one key and promised a second key which still hasn't arrived after 4 months. More
by jb
Employees Worked With
Zach Sanders-Featherstone
September 26, 2023
It took 4 visits to finally seal the deal on the purchase of a new hybrid. 2 visits for research and inventory, one failed negotiation, finally sealed the deal after a few telephone conversations, so the las of a new hybrid. 2 visits for research and inventory, one failed negotiation, finally sealed the deal after a few telephone conversations, so the last visit was to pick up our car. Telephone rep was Deja. She was most pleasant to work with and helped us accomplish our goal. Thank you Deja for your efforts! More
by Honey Bun
Employees Worked With
Deja Johnson, Edwin Caldwell
September 13, 2023
I BOUGHT A RAV4 LAST NOVEMBER 2022. IT IS 10MONTH AGO AND WHEN I BUY IT THEY GAVE ME A KEY NOT TWO. I CONTACTED SEVERAL TIMES THEY SAID IT IS COMING FEW MONTH LATER. BUT I STILL NO IT IS 10MONTH AGO AND WHEN I BUY IT THEY GAVE ME A KEY NOT TWO. I CONTACTED SEVERAL TIMES THEY SAID IT IS COMING FEW MONTH LATER. BUT I STILL NOT GET IT . I CAN TRUST THIS DEALER. More
by kwon lee
Employees Worked With
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