Mark Jacobson Toyota
Durham, NC
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We recently purchased a new 2023 RAV4 Hybrid, our first car purchase since 2007. We were inclined toward a hybrid model and favorably impressed by the Toyota reviews. The Mark Jacobson dealership is locate car purchase since 2007. We were inclined toward a hybrid model and favorably impressed by the Toyota reviews. The Mark Jacobson dealership is located in our vicinity. Our first contact in the showroom was with Charles Browning, which proved to be very fortuitous. He was an excellent salesperson, listening carefully to our concerns about a technology new to us. He was very personable and knowledgeable. He provided us with comparative details about the various RAV4 options, only offering his personal opinion when asked. He encouraged us to take time to consider these options and even to compare the Toyota with other manufacturers. We never felt pressured to make a purchase. He made sure the car was ready to drive when we picked it up, and covered the essentials of the new system. He also made a point of sharing his contact information, answering his cell phone when we called with questions. We have been very happy with this purchase. More
This was my second opportunity to work with Adnane Youness. He helped me buy a new Corolla this time, and he was patient, informative, friendly, and available throughout the whole process. He made it Youness. He helped me buy a new Corolla this time, and he was patient, informative, friendly, and available throughout the whole process. He made it as easy as it could be and I didn't feel pressured. More
Working with Carlos Lamas was a pleasure! The sales process wasn’t high stress or pressure like I’ve experienced with other dealers in the past. The sales process wasn’t high stress or pressure like I’ve experienced with other dealers in the past. More
Michael Livingston was incredible and made the car buying experience smooth and painless! Would absolutely recommend to a friend and would come back again in the future. experience smooth and painless! Would absolutely recommend to a friend and would come back again in the future. More
Stopped in for an oil change, got a quote while I waited for the work to be completed. Two days later stopped back in and bought a new Corolla Hybrid. Was very efficient and drove it home that day. Chris for the work to be completed. Two days later stopped back in and bought a new Corolla Hybrid. Was very efficient and drove it home that day. Chris Paine was great and accommodated my needs perfectly. Will buy again next time I need a new one. More
Worked with Todd Anderson on getting a new Tacoma. He listened to what I needed and was able to source the vehicle quickly and painlessly. The finance folks were great (thanks Karen Wise). Definite He listened to what I needed and was able to source the vehicle quickly and painlessly. The finance folks were great (thanks Karen Wise). Definitely very happy with all aspects of the service at MJT. More
Zach did an excellent job of keeping me apprised of the vehicle I was looking for. Once in the dealership he did things quickly but kept me in the loop. Karen Wise did a very thorough job of explaining th vehicle I was looking for. Once in the dealership he did things quickly but kept me in the loop. Karen Wise did a very thorough job of explaining the financial process. She also got me a better finance rate More
Isaiah Nixon was the best salesperson I have ever dealt with. He was honest and upfront about everything from the start. Driving from a far away distance I felt comfortable that there would be no surprises with. He was honest and upfront about everything from the start. Driving from a far away distance I felt comfortable that there would be no surprises. When I arrived at the dealership he greeted me outside and instantly gave me the keys to my new car so I could thoroughly inspect it. He completely followed my instructions on what I wanted done on the car when I pick it up. Prior to completing the paperwork, I had the pleasure with meeting with the Sales Manager Chris Johnson who was equally as professional. I plan to buy my next car at this dealership due to this amazing experience and will recommend this dealership and my salesperson to others. More
Told me one price but then added "dealer options" when it was time to purchase the vehicle. They also gave me only one key and promised a second key which still hasn't arrived after 4 months. was time to purchase the vehicle. They also gave me only one key and promised a second key which still hasn't arrived after 4 months. More
It took 4 visits to finally seal the deal on the purchase of a new hybrid. 2 visits for research and inventory, one failed negotiation, finally sealed the deal after a few telephone conversations, so the las of a new hybrid. 2 visits for research and inventory, one failed negotiation, finally sealed the deal after a few telephone conversations, so the last visit was to pick up our car. Telephone rep was Deja. She was most pleasant to work with and helped us accomplish our goal. Thank you Deja for your efforts! More