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Mark Jacobson Toyota

Durham, NC

4.8
2,530 Reviews

4516 Durham-Chapel Hill Blvd

Durham, NC

27707

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Showing 2,530 reviews

October 24, 2023

We recently purchased a new 2023 RAV4 Hybrid, our first car purchase since 2007. We were inclined toward a hybrid model and favorably impressed by the Toyota reviews. The Mark Jacobson dealership is locate More

by mgk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Browning
October 21, 2023

This was my second opportunity to work with Adnane Youness. He helped me buy a new Corolla this time, and he was patient, informative, friendly, and available throughout the whole process. He made it More

by K Fritz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adnane Youness (5 stars)
October 19, 2023

Working with Carlos Lamas was a pleasure! The sales process wasn’t high stress or pressure like I’ve experienced with other dealers in the past. More

by gingersbenn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos Lamas
October 14, 2023

Michael Livingston was incredible and made the car buying experience smooth and painless! Would absolutely recommend to a friend and would come back again in the future. More

by mresnick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Livingston
October 11, 2023

Stopped in for an oil change, got a quote while I waited for the work to be completed. Two days later stopped back in and bought a new Corolla Hybrid. Was very efficient and drove it home that day. Chris More

by cindy41601
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Paine
October 09, 2023

Worked with Todd Anderson on getting a new Tacoma. He listened to what I needed and was able to source the vehicle quickly and painlessly. The finance folks were great (thanks Karen Wise). Definite More

by pboshopper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Wise, Todd Anderson
October 07, 2023

Zach did an excellent job of keeping me apprised of the vehicle I was looking for. Once in the dealership he did things quickly but kept me in the loop. Karen Wise did a very thorough job of explaining th More

by albachtenkeith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach and Karen
October 02, 2023

Isaiah Nixon was the best salesperson I have ever dealt with. He was honest and upfront about everything from the start. Driving from a far away distance I felt comfortable that there would be no surprises More

by Kash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Nixon
September 28, 2023

Told me one price but then added "dealer options" when it was time to purchase the vehicle. They also gave me only one key and promised a second key which still hasn't arrived after 4 months. More

by jb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zach Sanders-Featherstone
September 26, 2023

It took 4 visits to finally seal the deal on the purchase of a new hybrid. 2 visits for research and inventory, one failed negotiation, finally sealed the deal after a few telephone conversations, so the las More

by Honey Bun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deja Johnson, Edwin Caldwell
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