Mark Jacobson Toyota

Worked with Todd Anderson on getting a new Tacoma. He listened to what I needed and was able to source the vehicle quickly and painlessly. The finance folks were great (thanks Karen Wise). Definite He listened to what I needed and was able to source the vehicle quickly and painlessly. The finance folks were great (thanks Karen Wise). Definitely very happy with all aspects of the service at MJT. More

Zach did an excellent job of keeping me apprised of the vehicle I was looking for. Once in the dealership he did things quickly but kept me in the loop. Karen Wise did a very thorough job of explaining th vehicle I was looking for. Once in the dealership he did things quickly but kept me in the loop. Karen Wise did a very thorough job of explaining the financial process. She also got me a better finance rate More

Isaiah Nixon was the best salesperson I have ever dealt with. He was honest and upfront about everything from the start. Driving from a far away distance I felt comfortable that there would be no surprises with. He was honest and upfront about everything from the start. Driving from a far away distance I felt comfortable that there would be no surprises. When I arrived at the dealership he greeted me outside and instantly gave me the keys to my new car so I could thoroughly inspect it. He completely followed my instructions on what I wanted done on the car when I pick it up. Prior to completing the paperwork, I had the pleasure with meeting with the Sales Manager Chris Johnson who was equally as professional. I plan to buy my next car at this dealership due to this amazing experience and will recommend this dealership and my salesperson to others. More

Told me one price but then added "dealer options" when it was time to purchase the vehicle. They also gave me only one key and promised a second key which still hasn't arrived after 4 months. was time to purchase the vehicle. They also gave me only one key and promised a second key which still hasn't arrived after 4 months. More

It took 4 visits to finally seal the deal on the purchase of a new hybrid. 2 visits for research and inventory, one failed negotiation, finally sealed the deal after a few telephone conversations, so the las of a new hybrid. 2 visits for research and inventory, one failed negotiation, finally sealed the deal after a few telephone conversations, so the last visit was to pick up our car. Telephone rep was Deja. She was most pleasant to work with and helped us accomplish our goal. Thank you Deja for your efforts! More

Charles Browning was an excellent salesman that made the buying process very easy. Highly recommend Charles and Mark Jacobson Toyota. buying process very easy. Highly recommend Charles and Mark Jacobson Toyota. More

We recently purchased a Toyota Camry Hybrid from this dealership, and we couldn’t be happier with the transaction. Ashleigh was the perfect sales person with which to work, as she was not overb from this dealership, and we couldn’t be happier with the transaction. Ashleigh was the perfect sales person with which to work, as she was not overbearing, the type of a straight shooter that we were hoping for in a sales person. Once she found the correct vehicle for us, Ashleigh was able to communicate through email and texts and place an order that with which we were pleased. When the vehicle came in, it was exactly as we agreed upon; there were no extra fees or features added on that we did not speak about, everything was exactly as she said it would be. More

I BOUGHT A RAV4 LAST NOVEMBER 2022. IT IS 10MONTH AGO AND WHEN I BUY IT THEY GAVE ME A KEY NOT TWO. I CONTACTED SEVERAL TIMES THEY SAID IT IS COMING FEW MONTH LATER. BUT I STILL NO IT IS 10MONTH AGO AND WHEN I BUY IT THEY GAVE ME A KEY NOT TWO. I CONTACTED SEVERAL TIMES THEY SAID IT IS COMING FEW MONTH LATER. BUT I STILL NOT GET IT . I CAN TRUST THIS DEALER. More

We recently purchased a new 2023 RAV4 XSE Hybrid and were extremely happy with the experience. This was our smoothest experience in nearly 40 years of buying cars. We had done a lot of research, and were extremely happy with the experience. This was our smoothest experience in nearly 40 years of buying cars. We had done a lot of research, and were pretty set on what we wanted. However, we needed to do a test drive. We were greeted by the receptionist when we entered and salesperson Austin Pivetta introduced himself and offered to help. We told him the vehicle we were interested in and that we wanted to take a test drive. In short order, my wife and I were on a test drive, on a good route that Austin had suggested. We both really liked the way it drove and felt. When we returned from our drive, Austin asked us about our impressions and said “What would you like to do next?” No pressure. No effort to get us to do what he wanted us to do – but an offer to help us take the next steps, if we wanted to. From there we discussed packages, pros and cons of features and the all-important color choice. Throughout the process Austin offered information and input, let us think and decide, again, without pressure or the sense that he was trying to “sell” us something. The specific vehicle we wanted was not on the lot, so Austin did the research to see what was in the pipeline and available to pre-select. We selected a vehicle and Austin was transparent with us that because it was in-transit he could not guarantee a delivery date, but that he would stay in contact with us to keep us informed. Austin did as he promised with regular emails and texts to keep us up to date until the RAV4 we wanted was available for us to pick up. During delivery Austin explained features, operation of the technology and in general got us comfortable with our new ride. Everyone has different expectations for the car-buying experience, but Austin was a great fit for us. He was friendly, informed, and acted as a consultant, rather than someone chasing a commission or spiff. We are very happy with this experience. More

Chris Paine was a pleasure to work with! He was easily able to help me get the Toyota Corolla hybrid that I wanted. He was easily able to help me get the Toyota Corolla hybrid that I wanted. More