Mark Jacobson Toyota
Durham, NC
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Ahmad, my salesman, and Frank, the finance manager, were both excellent at their jobs. They both made sure that I got everything I needed and wanted upon my purchase. The dealership was nice and well kept a both excellent at their jobs. They both made sure that I got everything I needed and wanted upon my purchase. The dealership was nice and well kept and the other employees were pleasant as well. Next time I'm purchasing, I'll make them my first stop again. Overall it was a great experience. More
Jeff Cobb worked with us to get the exact vehicle we wanted, even though it was not one of the popular choices. All in all it was a pleasant experience. wanted, even though it was not one of the popular choices. All in all it was a pleasant experience. More
The best customer service of any dealership! Jeremy and Alex went out of their way to ensure that we were satisfied with our purchase. Jeremy and Alex went out of their way to ensure that we were satisfied with our purchase. More
Definitely a top notch dealer he did everything he could to make me happy and put me in the car that I actually liked! Very nice respectful and professional highly recommend Chris Paine and this dealership to make me happy and put me in the car that I actually liked! Very nice respectful and professional highly recommend Chris Paine and this dealership as well!!! More
We recently purchased a Rav 4 hybrid from Mark Jacobson Toyota. We had a very pleasant experience working with Michael Adams. He is pleasant, informative, witty and funny! My husband was ticketed that Mich Toyota. We had a very pleasant experience working with Michael Adams. He is pleasant, informative, witty and funny! My husband was ticketed that Michael even got his joke. In his unassuming way, he gave us more information on our options with different kinds of vehicles. Having just gone to another Toyota dealer where we almost bought a car, we were really happy with the way we were greeted by Michael. Without much fanfare, he brought out a car for us to test drive. And then showed us the features. We got what we wanted, and ordered one in our preferred color. We were prepared to wait about 60 days for it to arrive. But Michael checked the vehicles in the pipeline, and phoned us two days after we placed to order to let us know that we could expect the car in about 18-20 days….and that’s when it arrived. The final transaction was handled very professionally and we had an overall pleasant experience with this purchase. More
We recently purchased a new 2023 RAV4 Hybrid, our first car purchase since 2007. We were inclined toward a hybrid model and favorably impressed by the Toyota reviews. The Mark Jacobson dealership is locate car purchase since 2007. We were inclined toward a hybrid model and favorably impressed by the Toyota reviews. The Mark Jacobson dealership is located in our vicinity. Our first contact in the showroom was with Charles Browning, which proved to be very fortuitous. He was an excellent salesperson, listening carefully to our concerns about a technology new to us. He was very personable and knowledgeable. He provided us with comparative details about the various RAV4 options, only offering his personal opinion when asked. He encouraged us to take time to consider these options and even to compare the Toyota with other manufacturers. We never felt pressured to make a purchase. He made sure the car was ready to drive when we picked it up, and covered the essentials of the new system. He also made a point of sharing his contact information, answering his cell phone when we called with questions. We have been very happy with this purchase. More
This was my second opportunity to work with Adnane Youness. He helped me buy a new Corolla this time, and he was patient, informative, friendly, and available throughout the whole process. He made it Youness. He helped me buy a new Corolla this time, and he was patient, informative, friendly, and available throughout the whole process. He made it as easy as it could be and I didn't feel pressured. More
Working with Carlos Lamas was a pleasure! The sales process wasn’t high stress or pressure like I’ve experienced with other dealers in the past. The sales process wasn’t high stress or pressure like I’ve experienced with other dealers in the past. More
Michael Livingston was incredible and made the car buying experience smooth and painless! Would absolutely recommend to a friend and would come back again in the future. experience smooth and painless! Would absolutely recommend to a friend and would come back again in the future. More
Stopped in for an oil change, got a quote while I waited for the work to be completed. Two days later stopped back in and bought a new Corolla Hybrid. Was very efficient and drove it home that day. Chris for the work to be completed. Two days later stopped back in and bought a new Corolla Hybrid. Was very efficient and drove it home that day. Chris Paine was great and accommodated my needs perfectly. Will buy again next time I need a new one. More