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Mark Jacobson Toyota

Durham, NC

4.8
2,515 Reviews

4516 Durham-Chapel Hill Blvd

Durham, NC

27707

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Showing 2,515 reviews

November 25, 2024

We were totally pleased with our sales person Ryan and his total involvement with us and our purchase. We had little experience buying a used car from a dealership and we felt really comfortable and well More

by swdilizio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Riemer, Frank Adams
November 23, 2024

I recently had the pleasure of working with Todd at Mark Jacobson Toyota, and I must say, the experience was nothing short of exceptional. Todd approached every interaction with the kindness, patience, More

by Chris Yoon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Anderson
November 09, 2024

Great service and quick. Ruben is a professional and fantastic! All my needs and requests were met. I will recommend the dealership and Ruben whenever I can. Thanks ! More

by umassflyer44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Evaro, Oluseyi Bucknor-Smartt
November 05, 2024

After our horrible experience with another dealer, Marc Jacobson Toyota was amazing especially Deja! Thank you for your assistance! More

by aprilj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deja Johnson
October 29, 2024

Our sales consultant, Kariem, never made us feel rushed to make a decision about which car we would choose, even after we made multiple trips to the dealership. He was very knowledgeable about the car we c More

by Artie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kariem El-Tanany
October 21, 2024

The buying experience was amazing, hassle free and our sales team was great! This was the best car dealership buying experience!! I am very happy with my new purchase! Thank you Alex and Genesis! More

by Sad123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Tillit
October 10, 2024

Charlie Brown our salesman and Jairo in financing made the whole process very easy and as much as I have disliked most dealership drama I did not get that at Mark Jacobson Toyota. I would highly recommen More

by kenjacobsjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles "Charlie Brown" Browning
October 07, 2024

Kariem, Jairo, and the entire staff at Mark Jacobson made buying my new Toyota a pleasure. This dealership is warm, welcoming, and busy. These folks will also take the time needed to ensure that you have all More

by kmcharronnc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kariem El-Tanany, Jairo Vasquez, Edwin Caldwell
October 06, 2024

Perdi todo un día al llevar a este dealer un vehículo nuevo, con garantia, por una falla en el sistema de frenado, no pudieron encontrar la falla y tuve que viajar a otro dealer Toyota (casi 2 horas de c More

by Tino7081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica
October 04, 2024

Best buying experience ever. Sales staff was simply the best. I would highly recommend Mark Jacobson Toyota to anyone purchasing a new vehicle More

by ncdotmike
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Arsanious Ghattas
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