
Mark Jacobson Toyota
Durham, NC
Filter Reviews by Keyword
By Type
Showing 2,541 reviews
This has been the best car buying experience I’ve ever had and definitely the type of experience that brings one back! I wanted to give kudos especially to Mr. Devin Scarborough, I gave this young man a c had and definitely the type of experience that brings one back! I wanted to give kudos especially to Mr. Devin Scarborough, I gave this young man a challenging time—I knew the comps within 100 miles I knew the specs and what the price should be. I already had my money in full so I was not willing to be taken advantaged of nor overcharged he picked up on my frustrations from prior experiences redirected that energy and we were all laughs and smiles from there! Mr Scarborough delivered, from his welcoming demeanor to his thorough informative professionalism there was no question this guy had me sold and did not even know it! He never pressured me or gave me ultimatums that made me feel like I had to do anything I did not want concerning my purchase nor haggled me for a decent price. He simply heard me out suggested models comparable to my request, when those available were not exactly what I wanted he researched models to bring to the dealership that would be more reflective of what I wanted, even negotiating a rental in my package while I waited for my brand new Corolla Cross XSE to be delivered—-unheard of! He maintained communication when the delivery schedule changed due to weather and made sure I was in the loop from start to finish, I honestly feel like I owe him—at the very least a lunch! Other dealers in my triad area, wanted to charge me waaay over the deal I closed with Mark Jacobson from Mr. Devin in sales to Mr. Frank explaining additional coverages to safeguard my investment in financing everyone was informative professional and courteous. I am definitely looking forward to returning soon to purchase the crown platinum with Mr. Devin Scarborough, please go see him he is very thorough pleasant and professional providing service you definitely will appreciate! I will always forward business to these guys since I’m a Toyota lady I’ll always make my purchases here forward no matter where I reside Mr. Devin gained them a lifetime customer, Thanks again Devin, I appreciate your service you made the experience a memorable one worthwhile the drive! -Ms. Munn More
Deja J. has been very responsive and patient throughout our car buying experience. We came in with a lease and wanted to purchase. She made it a welcoming, f has been very responsive and patient throughout our car buying experience. We came in with a lease and wanted to purchase. She made it a welcoming, friendly experience for a big decision. More
They gave me a lot for my trade in and I was able to go home satisfied with my purchase. Aeris Hauser was my sales rep she was great. home satisfied with my purchase. Aeris Hauser was my sales rep she was great. More
We had an excellent experience purchasing a Rav4 with Aeris Hauser. Friendly, excellent communicator, honest, and most of all, offered us a great deal. Would love to work with her again when we need an Aeris Hauser. Friendly, excellent communicator, honest, and most of all, offered us a great deal. Would love to work with her again when we need another vehicle. More
Salesman Charles Browing is a great salesman to work with. The process was easy and hassle free. He ordered just the Camry we wanted. He was very knowledgeable and helpful with the features of the car with. The process was easy and hassle free. He ordered just the Camry we wanted. He was very knowledgeable and helpful with the features of the car. More
Jezreal was great to work with. He took his time to show us various car options, listebed well and answered all of our questions. We were very pleased with the buying experience. He took his time to show us various car options, listebed well and answered all of our questions. We were very pleased with the buying experience. More
Todd Anderson my sales person was professional and worked with me to get the car I wanted at the price point I needed to get to. A positive experience overall with me to get the car I wanted at the price point I needed to get to. A positive experience overall More