Mark Jacobson Toyota
Durham, NC
Filter Reviews by Keyword
By Type
Showing 2,527 reviews
My experience was painless and easy. I felt well taken care of. All staff were friendly, knowledgeable, and helpful throughout the entire process. I felt well taken care of. All staff were friendly, knowledgeable, and helpful throughout the entire process. More
I just purchased my 1st RAV4 from Mark Jacobson Toyota! I am beyond impressed with the exceptional service I received, especially from Deja Johnson. Deja went above and beyond to ensure that I got the RAV I am beyond impressed with the exceptional service I received, especially from Deja Johnson. Deja went above and beyond to ensure that I got the RAV4 that I wanted. She was very friendly and actually listen to my needs and requests, providing valuable guidance and expertise every step of the way. Everyone at Mark Jacobson was very friendly. More
We enjoyed working with Charles Browning in the purchase of our 2025 Highlander XLE Hybrid AWD. The car is great and the purchase was low hassle and low stress, just as car buying should be! of our 2025 Highlander XLE Hybrid AWD. The car is great and the purchase was low hassle and low stress, just as car buying should be! More
I purchased my 2025 Camry from Mark Jacobson Toyota in late November. The experience was great. Customer service was excellent. My sales representative was Devin Scarborough, I give him 10 stars. Very per late November. The experience was great. Customer service was excellent. My sales representative was Devin Scarborough, I give him 10 stars. Very personable and honest and helpful! Definitely a returning customer when I’m in the market for a new car in the future. More
Just drove our new to us 2021 Tundra home. Folks at the dealership, especially Rick Allen, worked with us until every request was addressed. We're looking forward to many years of Toyota re Folks at the dealership, especially Rick Allen, worked with us until every request was addressed. We're looking forward to many years of Toyota reliability and for the moment, we're thrilled with the quality of the vehicle. More
I recently had the pleasure of ordering a Toyota Grand Highlander Hybrid Max Platinum from Mark Jacobson Toyota, and I am beyond impressed with the exceptional service I received, especially from Deja Joh Highlander Hybrid Max Platinum from Mark Jacobson Toyota, and I am beyond impressed with the exceptional service I received, especially from Deja Johnson. From start to finish, Deja went above and beyond to ensure that my vehicle was built exactly to my specifications. She took the time to listen to my needs and requests, providing valuable guidance and expertise every step of the way. Deja’s attention to detail and commitment to customer satisfaction truly set her apart. She kept me informed throughout the entire process, making sure everything was on track and answering any questions I had promptly. Her professionalism, warmth, and dedication to delivering an extraordinary customer experience made this purchase stress-free and enjoyable. Thanks to Deja, I now have the perfect Toyota Grand Highlander Hybrid Max Platinum, and I couldn't be happier with the entire experience. If you're in the market for a vehicle and want personalized, top-notch service, I highly recommend reaching out to Deja Johnson at Mark Jacobson Toyota. Her care and dedication to her clients are truly unparalleled. More
All is well that ends well. There were some frustrating missteps along the path to getting my vehicle, some pretty significant, but one thing is for sure, Mark Jacobson Toyota i There were some frustrating missteps along the path to getting my vehicle, some pretty significant, but one thing is for sure, Mark Jacobson Toyota is committed to customer satisfaction! They are willing to do what it takes to earn and keep your loyalty. I am very grateful to Courtney and Chris for the work they put in to make sure I, eventually, drove off the lot happy! 😊 More
Great Experience! Charles Browning (“Charlie Brown”) was the dealer that helped me. He was very nice and within a day or so had found the color of Prius I️ wanted. I️ Charles Browning (“Charlie Brown”) was the dealer that helped me. He was very nice and within a day or so had found the color of Prius I️ wanted. I️ got a good trade in on my Accord, which made my purchase cheaper than I️ expected. I’m very happy with my Prius and glad that I️ ended up at Mark Jacobson Toyota! More