Mark Jacobson Toyota
Durham, NC
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I purchased my 2025 Camry from Mark Jacobson Toyota in late November. The experience was great. Customer service was excellent. My sales representative was Devin Scarborough, I give him 10 stars. Very per late November. The experience was great. Customer service was excellent. My sales representative was Devin Scarborough, I give him 10 stars. Very personable and honest and helpful! Definitely a returning customer when I’m in the market for a new car in the future. More
Just drove our new to us 2021 Tundra home. Folks at the dealership, especially Rick Allen, worked with us until every request was addressed. We're looking forward to many years of Toyota re Folks at the dealership, especially Rick Allen, worked with us until every request was addressed. We're looking forward to many years of Toyota reliability and for the moment, we're thrilled with the quality of the vehicle. More
I recently had the pleasure of ordering a Toyota Grand Highlander Hybrid Max Platinum from Mark Jacobson Toyota, and I am beyond impressed with the exceptional service I received, especially from Deja Joh Highlander Hybrid Max Platinum from Mark Jacobson Toyota, and I am beyond impressed with the exceptional service I received, especially from Deja Johnson. From start to finish, Deja went above and beyond to ensure that my vehicle was built exactly to my specifications. She took the time to listen to my needs and requests, providing valuable guidance and expertise every step of the way. Deja’s attention to detail and commitment to customer satisfaction truly set her apart. She kept me informed throughout the entire process, making sure everything was on track and answering any questions I had promptly. Her professionalism, warmth, and dedication to delivering an extraordinary customer experience made this purchase stress-free and enjoyable. Thanks to Deja, I now have the perfect Toyota Grand Highlander Hybrid Max Platinum, and I couldn't be happier with the entire experience. If you're in the market for a vehicle and want personalized, top-notch service, I highly recommend reaching out to Deja Johnson at Mark Jacobson Toyota. Her care and dedication to her clients are truly unparalleled. More
All is well that ends well. There were some frustrating missteps along the path to getting my vehicle, some pretty significant, but one thing is for sure, Mark Jacobson Toyota i There were some frustrating missteps along the path to getting my vehicle, some pretty significant, but one thing is for sure, Mark Jacobson Toyota is committed to customer satisfaction! They are willing to do what it takes to earn and keep your loyalty. I am very grateful to Courtney and Chris for the work they put in to make sure I, eventually, drove off the lot happy! 😊 More
Great Experience! Charles Browning (“Charlie Brown”) was the dealer that helped me. He was very nice and within a day or so had found the color of Prius I️ wanted. I️ Charles Browning (“Charlie Brown”) was the dealer that helped me. He was very nice and within a day or so had found the color of Prius I️ wanted. I️ got a good trade in on my Accord, which made my purchase cheaper than I️ expected. I’m very happy with my Prius and glad that I️ ended up at Mark Jacobson Toyota! More
Worked with Nico Childs-Allen during the purchase of our new Prius. He could not have been more helpful and patient during the process, as we were deciding between new and used vehicles, changing our minds new Prius. He could not have been more helpful and patient during the process, as we were deciding between new and used vehicles, changing our minds many times along the way. He made the buying experience tolerable from the outset. He is a valuable asset to your company. More
I had the pleasure of working with Adnane who went above and beyond in his attention to detail and customer care. He was energetic, attentive, patient and very informative about my inquiries about the RAV4 and beyond in his attention to detail and customer care. He was energetic, attentive, patient and very informative about my inquiries about the RAV4 hybrid. However, he could improve his communication about availability of models as I thought I was getting a 2025, but really got a 2024. I feel that he made up for this by explaining that a 2025 would take longer but he was not upfront about which year’s model I was getting. Adnane gave me a ride to pick up my new vehicle; which was much appreciated! I will refer others to Adnane in the future. Hopefully the paperwork process can be streamlined and shortened in the future. More
We were totally pleased with our sales person Ryan and his total involvement with us and our purchase. We had little experience buying a used car from a dealership and we felt really comfortable and well his total involvement with us and our purchase. We had little experience buying a used car from a dealership and we felt really comfortable and well taken care of. Ryan made the purchase a pleasure and the dealership totally supported him. Cannot recommend it enough. Just ask for Ryan and the rest will simply fall easily into place!!’ More