Mark Jacobson Toyota

I had an appointment at 6:30 p. m. to buy a used car We made the deal the day before.Meeting time 6.30 pm and when I arrived, it had already been sold. Never again Really disappoi m. to buy a used car We made the deal the day before.Meeting time 6.30 pm and when I arrived, it had already been sold. Never again Really disappointed! More

I had a great experience at Mark Jacobson Toyota. My sales rep Malachi was very knowledgeable and helpful throughout the entire process and I couldn’t be happier. My sales rep Malachi was very knowledgeable and helpful throughout the entire process and I couldn’t be happier. More

I purchased my 2025 Kia Seltos from Mark Jacobson Toyota of Durham in January of this year - and I decided to write a review to say that I’m so happy with my car and with the positive experience I had throu of Durham in January of this year - and I decided to write a review to say that I’m so happy with my car and with the positive experience I had throughout my interactions with the entire sales team who worked with me. I would also highly recommend working with Fady, the salesman that assisted me that day. He was thoughtful and attentive to what I needed, helping me stay within my budget and got me into a car that I’ve been really happy with since my purchase. I initially decided to visit this dealership because of the positive experiences that my close friends had shared with me before visiting and I can only agree with their reputation- that Mark Jacobson Toyota of Durham is a solid choice and trustworthy dealership to purchase a car from. More

The sales consultant (David) was really professional and down-to-earth, even when I decided not to purchase a car here. It felt like he really valued my satisfaction over simply making the sale. down-to-earth, even when I decided not to purchase a car here. It felt like he really valued my satisfaction over simply making the sale. More

I have gone to Mark Jacobson Toyata for years for service to my old Prius, and when it was time to find a new car, I returned here. My salesman, Adnane Youness, was an excellent choice; knowledgeable and fri to my old Prius, and when it was time to find a new car, I returned here. My salesman, Adnane Youness, was an excellent choice; knowledgeable and friendly. I received good service and am very satisfied by the entire process. More

During a cross-country PCS move, after dealing with several dealerships whose promises were not kept, I came across Mark Jacobson Toyota and the difference was immediately clear. The staff were incredi several dealerships whose promises were not kept, I came across Mark Jacobson Toyota and the difference was immediately clear. The staff were incredibly helpful, positive, and professional, which was a huge relief during an otherwise stressful time. Michael greeted me upon arrival and took the time to help me get oriented and comfortable. Ms. Aeris Hauser was the representative who assisted me with the purchase, and I can confidently say this was the most stress-free vehicle buying experience I’ve ever had. She was polite, tactful, transparent, and realistic throughout the entire process, and truly listened to what I was looking for. I highly recommend Mark Jacobson Toyota, and especially Ms. Hauser, to anyone seeking a supportive, understanding, and professional car-buying experience particularly during major life transitions like a military move. More

The dealership is clean and pleasant to be in. Water and popcorn were nice. Coffee could have been better. Salesman, Malachai Jones is excellent, with a gentle but tenacious way about him. Water and popcorn were nice. Coffee could have been better. Salesman, Malachai Jones is excellent, with a gentle but tenacious way about him. More

Edwin was wonderful my purchase was quick and affordable! I will be back when I ready to purchase my next car! I will be back when I ready to purchase my next car! More

Maura and Vivian were fantastic to work with. The purchase experience was especially easy. We were able to work out what I felt was a fair price for our Grand Highlander via email and one phone The purchase experience was especially easy. We were able to work out what I felt was a fair price for our Grand Highlander via email and one phone call. All responses were prompt and detailed. I received regular updates on the delivery status of our car as it was still in its way from the factory. I strongly recommend checking out Mark Jacobson if you are interested in buying a Toyota! More

Had a great experience from start to finish. First time Toyota owner and happy to have had an easy time with our purchase. First time Toyota owner and happy to have had an easy time with our purchase. More