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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,067 Reviews

6,067 Reviews of Mark Christopher Auto Center - Service Center

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April 06, 2023

Very nice dealership, courteous service. However, 2.5 hours was a bit long & tiresome for a simple oil change &service. More

by goingonjeannie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobou
Apr 10, 2023 -

Mark Christopher Auto Center responded

Thanks for your great review. We do appreciate your patience with the extended wait that you encountered. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 04, 2023

I was happy with the work that was performed. However, I was disappointed with the wait time. I dropped off my vehicle at 10 AM. I was told that it would take about 2-3 hours and waited in the More

by SalinasMon
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brendon
Apr 05, 2023 -

Mark Christopher Auto Center responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 04, 2023

I was very satisfied with the service I received. Everyone was very professional and very courteous. I have always been very satisfied with the service that I have received from Mark Christopher Auto More

by Madeline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Apr 06, 2023 -

Mark Christopher Auto Center responded

Madeline, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 04, 2023

I felt very comfortable talking with Jonathan throughout the process of the purchase of my new vehicle. More

by cmwndez714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan , Matt Torres
Apr 06, 2023 -

Mark Christopher Auto Center responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 03, 2023

Great service and efficient work. They provide a great status report on your vehicle and wait time was roughly what was estimated. More

by JUNOME7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Injian, Avo
Apr 05, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 03, 2023

The service is always great here at Mark Christopher. I only get my work done here. The work is done in timely manner. I'm still able to get to back to work. Thank you More

by CADDYLOVER03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Demone
Apr 05, 2023 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 03, 2023

Purchased truck here and now having service done here . So far so good . Ray is my service rep and keeps me informed . More

by hcynthia36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Dailey ( sales ) and Ray Peters (service)
Apr 05, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 03, 2023

Jaun did a great job keeping me updated on my truck repairs. I will be going to see jaun with truck repair needs. More

by DIEGO.MARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaun
Apr 05, 2023 -

Mark Christopher Auto Center responded

Diego, thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 03, 2023

The service performed was great - the estimate was easy to understand. Dario and Nebinare great service reps. Thank you for keeping my 2004 H2 fully operational - well done More

by estradausmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nebo - Dario
Apr 05, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 03, 2023

Great service, great attitude, parts counter fully stocked and knowledgeable. Fast and competent service. Will definitely be back More

by Sergio_reyesjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline
Apr 05, 2023 -

Mark Christopher Auto Center responded

Sergio, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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