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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,185 Reviews

6,185 Reviews of Mark Christopher Auto Center - Service Center

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June 01, 2019

Good customer service Very positive experience Very Helpful Good quality service and fast I would definitely recommend this place to anyone Is looking to repair their ve More

by SIERRAD909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2019 -

Mark Christopher Auto Center responded

Sierra, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 01, 2019

Very professional Dave has always been very helpful when any issues arrive with my car. Not once gave I been disappointed with the service I have received. More

by cynalicious
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Jun 02, 2019 -

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 01, 2019

Responded to Recall Notice I appreciate the courteous service I received from Dario. He was inquisitive to my concerns to thoroughly understand the problem. I appreciate his f More

by longnosepaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with Dario.
Jun 02, 2019 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 01, 2019

Quick and Easy Dino made sure to notify me when my service schedule needed attention. He then made getting an appointment quick and effortless. The next day I walk More

by ANDY.ZWISSLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Picanzo, Julie Escobar
Jun 02, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 31, 2019

No courtesy call I had an appointment at 2pm on 5/28/19. Upon checking in, I was told by Julie that “Mike” would call me when my vehicle was ready. 4 hours went by a More

by Troy Flores
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Julie
Jun 07, 2019 -

Mark Christopher Auto Center responded

Troy, we want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 31, 2019

Great service In mid 2015, I purchased a brand new Buick LaCrosse from Mark Christopher Auto Dealerships (Ontario,Ca). I’ve had my car routine maintenance perfor More

by michael.johnson.jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Dave, Nabu and Dario. Buick/Cadillac service department
Jun 02, 2019 -

Mark Christopher Auto Center responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 31, 2019

Great service, follow-through and professionalism I appreciate my service adviser Juan Fletes. He is always friendly, professional and has great communication. I pass another chevy dealer on my way More

by raruiz03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Jun 02, 2019 -

Mark Christopher Auto Center responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Juan and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 31, 2019

Great Service I appreciate my service adviser Ray Peters. He is always friendly, professional and has great communication but actually, everyone I have met in the S More

by ASEP004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters, Gerald Waters
Jun 02, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 30, 2019

Summary I was well taken care of by Ray Peters when I brought my car in for service. Ray contacted me and advised that I needed additional work completed ASAP More

by swarr2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Waters
May 30, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 30, 2019

Great service Customer service was polite and professional, truck running great. Was on a tight schedule, they finished on time for me to attend grandsons graduat More

by ERNESTJ.VIRAMONTES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
May 30, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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