Mark Christopher Auto Center - Service Center
Ontario, CA
6,254 Reviews of Mark Christopher Auto Center - Service Center
Best Service Julie Escobar in the Service Department is the best. Always professional and pleasant, even at 7 AM on a Monday! I will keep coming here, no doubt Julie Escobar in the Service Department is the best. Always professional and pleasant, even at 7 AM on a Monday! I will keep coming here, no doubt about it. Maria More
Met my need! My appointment was at 8am and I let the service guy know I needed to leave by 9:30. I opted not to have my car wash and I was out by 9:15! The cust My appointment was at 8am and I let the service guy know I needed to leave by 9:30. I opted not to have my car wash and I was out by 9:15! The customer lounge/waiting area is great space...I brought my laptop and was able to get a lot of work done in that short period of time I waited for my car. More
It was ok. Time is always a factor when coming in as a walk in. It took over four hours for an oil change and cabin filter. I also think it would be beneficial t Time is always a factor when coming in as a walk in. It took over four hours for an oil change and cabin filter. I also think it would be beneficial to communicate with customers during the service instead of keeping them in the dark. More
Going the extra mile! Yesterday, I can in to have my oil change. I was lucky to get Jackie McKloskey who was very helpful and ensured everything was up to date on my vehicl Yesterday, I can in to have my oil change. I was lucky to get Jackie McKloskey who was very helpful and ensured everything was up to date on my vehicle. I drive my vehicle a lot for work, so it’s important to me to ensure it is well maintained. Thank you for always looking out for me whenever you assist me, Jackie!! More
Pride in Service, Customer Service! As Mark Christopher's representative in the Chevrolet service department, Ms. Julie Escobar has once again treated her customer with prompt and thorou As Mark Christopher's representative in the Chevrolet service department, Ms. Julie Escobar has once again treated her customer with prompt and thorough service with kindness, humor and respect! As in the past, Ms. Julie Escobar is regularly consistent and effectively proficient in dealing with my '17 Silverado and my wife's '14 Sonic with accurate precision and knowledgeable use of the online tools available for her use. More
Great Staff is friendly and accommodating. Service is done in an efficient manor. Free car wash and free coffee is a pleasure to always receive. Thanks Staff is friendly and accommodating. Service is done in an efficient manor. Free car wash and free coffee is a pleasure to always receive. Thanks More
Quick service, good coffee I arrived for my scheduled service call and was promptly greeted and the appropriate service writer was sent for. The estimate given was precise and I arrived for my scheduled service call and was promptly greeted and the appropriate service writer was sent for. The estimate given was precise and accurate and the work was all done in a timely manner. More
David was pleasant and efficient David greeted me almost before I got out of my car. Got a call saying my service was done shortly after the shuttle dropped me at work. Shuttle picke David greeted me almost before I got out of my car. Got a call saying my service was done shortly after the shuttle dropped me at work. Shuttle picked me up and took me back right as they were finishing the wash. Everything was perfect More
Great service Would not take my car anywhere else. Service is great and staff is friendly and knowledgeable. Car has always been done before quoted time and it’s al Would not take my car anywhere else. Service is great and staff is friendly and knowledgeable. Car has always been done before quoted time and it’s always clean and washed. Mark Christopher is awesome! More
Warranty repair My vehicle was repaired, with a few surprises along the way. Sam kept me completely informed. The loaner car was a blessing and greatly appreciated. My vehicle was repaired, with a few surprises along the way. Sam kept me completely informed. The loaner car was a blessing and greatly appreciated. More