Mark Christopher Auto Center - Service Center

Good customer service Service rep was very Knowledgeable and polite, expedited my service promptly. Notified vehicle diagnosis within a reasonable time. I recommend my fri Service rep was very Knowledgeable and polite, expedited my service promptly. Notified vehicle diagnosis within a reasonable time. I recommend my friends to use this service for their vehicle More

Service Great service- always friendly, let you when you need more than a oil change. In my case it was time transmission service. Had that included along wit Great service- always friendly, let you when you need more than a oil change. In my case it was time transmission service. Had that included along with front end alignment. Service was performed in about 3.5 hrs. More

Great service The service was great. Good customer service and the entire center was cleanly. I worked with Dario and I highly recommend going to him for appointmen The service was great. Good customer service and the entire center was cleanly. I worked with Dario and I highly recommend going to him for appointments. More

Routine Service My truck was due for oil change and a new serpentine belt, Mike took care of me start to finish, done within 2 hours. My only complaint is the cost of My truck was due for oil change and a new serpentine belt, Mike took care of me start to finish, done within 2 hours. My only complaint is the cost of belt replacement seemed excessive but I did not want to mess around with someone that might not do it right. More

happy customer everything i requested was done and done well. very difficult to contact the service rep. and get an update but i am very happy with the work perfo everything i requested was done and done well. very difficult to contact the service rep. and get an update but i am very happy with the work performed please thank the the person doing the work job well done More

Fantastic service We had our S10 pickup in for general service and both my wife and I were surprised that it was done so quickly. When the adviser came in I thought th We had our S10 pickup in for general service and both my wife and I were surprised that it was done so quickly. When the adviser came in I thought they may have found a problem,but was told the vehicle was ready. More

Good Customer Service Our service advisor, Dario Gomez is the best. Always upfront with pricing and a smile. Thanks Dario. One thing we did notice, one of your mechanics s Our service advisor, Dario Gomez is the best. Always upfront with pricing and a smile. Thanks Dario. One thing we did notice, one of your mechanics smoke. What concerns us is that a smoking person can leave lingering smells of their smoking inside a customer's car. More

Auto maintenance I have brought my car in for its regular maintenance since purchasing it from Mark Christopher's and have had excellent care and treatment by all invo I have brought my car in for its regular maintenance since purchasing it from Mark Christopher's and have had excellent care and treatment by all involved. More

Bad service The service department did not want to look at the issue that I had an appointment on. The service department want to do an oil change verse look at m The service department did not want to look at the issue that I had an appointment on. The service department want to do an oil change verse look at my issue More

Rep that assisted me did NOT know what he was talking about I took car in as I thought I either had a FOB or sensor issue. He did change the batteries in the FOB which corrected one problem but after $145 to ru I took car in as I thought I either had a FOB or sensor issue. He did change the batteries in the FOB which corrected one problem but after $145 to run diagnostic turned out to be a shifter issue. Had that replaced BUT then he proceeded to tell me that the battery was corroded & also needed to be replaced. He said that because the "high mount stop lamp" was loose allowing water to leak onto the battery causing the corrosion??? I said how can that be, he said the "the battery is in the trunk"???? I'm not crazy he said the same thing to my husband. While I did have him clean the battery cables & replace the battery I DECLINED the repair on the rear stop lamp which was another $550. I am sorry to say either he doesn't know anything about where the battery is OR he thought because I'm a woman I wouldn't know OR worse yet a Senior so not in my right mind anymore. Or this was just a ploy to get more $$ from us which considering we are on a fixed income (low income) we cannot afford. In addition I brought it in with an appointment & took a lot longer than originally was advised. Needless to say I'm now concerned that the $761 to fix the shifter may not have been necessary either but since I am not a mechanic hopefully he did not fib on that one as well. More