Mark Christopher Auto Center - Service Center
Ontario, CA
6,185 Reviews of Mark Christopher Auto Center - Service Center
Found an issue, solved the problem Brought car in for a few maintenance items and they found my water pump was leaking, they got me a loaner as it would take the day to fix it. It was r Brought car in for a few maintenance items and they found my water pump was leaking, they got me a loaner as it would take the day to fix it. It was ready by the next morning, covered by the warranty, and with the loaner I was able to to all the errands I had planned for the day. Great service. More
Great service Service was great didn't wait long my advisor Ray peters is always on top of things, it's always good to work with him and he makes my visit comfortab Service was great didn't wait long my advisor Ray peters is always on top of things, it's always good to work with him and he makes my visit comfortable and stress free he is freindly and works in a professional way thank you. More
My experience with Cadillac I took my car in for some services met with the staff very friendly informative and welcoming and helpful they informed me of what needed to be done a I took my car in for some services met with the staff very friendly informative and welcoming and helpful they informed me of what needed to be done and what was not ready yet to be serviced just yet so they saved me a couple bucks and were helpful with a loaner car that was given to me while my car was being worked on so that way I could go about my day got my car back with good service will definitely be coming back and recommending others about there services More
Nabu is no fool. I never really used a dealership for basic service (i.e. oil change). There are so many places that seem to do an OK job at budget prices. My wi I never really used a dealership for basic service (i.e. oil change). There are so many places that seem to do an OK job at budget prices. My wife started leasing a Cadillac that happened to come with free basic service. I've been impressed with the quality of service, appointment times and general convenience, and after a couple experiences with a far below par tech, I began using the service at Mark Christopher. I also discovered that the prices are competitive and the customer care and technicians are both far superior. Call the service department for an appointment, enjoy white glove treatment and a cup of coffee. Be sure to ask for Nabu. He is helpful, knowledgeable and a straight-talker. You'll never worry about additional "recommended services" and unnecessary add-ons again. More
Quality, Courteous Service I called to schedule my maintenance/service with Nobu Domon. He was not available when I called, so I left a voice mail message. He promptly returne I called to schedule my maintenance/service with Nobu Domon. He was not available when I called, so I left a voice mail message. He promptly returned my call, and scheduled my appointment for the next day. I was greeted and checked in promptly when I arrived for my appointment. I was told that I would be contacted if there were any problems, other than the regular maintenance that I took it in for. I was contacted and made aware of additional problems. I was also contacted when my car was finished. The cashier was friendly and courteous. I was disappointed that the car wash was not available today. Also, a sticker was not placed on the upper, inside windshield to remind me when the next servicing is due. I will just have to wait for the dashboard notification to let me know. The car runs well, so I am assuming that the servicing was done correctly and to specs. I also appreciate the multipoint vehicle inspection which makes me aware of any upcoming servicing which will be needed. More
Regular Maintenance As always, I am very happy with the customer service received at Mark Christopher. I typically wait in the very comfortable waiting room and was thril As always, I am very happy with the customer service received at Mark Christopher. I typically wait in the very comfortable waiting room and was thrilled this time to find some danish and cookies to go along with the coffee and tea made available to customers. My service was performed quickly and expertly, with a car wash to boot! Keep up the great service David Miller and Team!!! More
Always take care of service needed. Great work even though wash bay seems to be always down for repairs. A car wash would do the trick after a great repair. Keep up the good honest work. Great work even though wash bay seems to be always down for repairs. A car wash would do the trick after a great repair. Keep up the good honest work. Thank you More
Quality Service From the moment I open my door I am always greeting by a pleasant member of the service department. I always feel comfortable when I walk in the door. From the moment I open my door I am always greeting by a pleasant member of the service department. I always feel comfortable when I walk in the door. More
Service person, David Miller, very nice. Ended up w/Cadillac Your saleswoman Colleen was really nice. She tried to accommodate us. She went above and beyond. We picked up our car from service and then investi Your saleswoman Colleen was really nice. She tried to accommodate us. She went above and beyond. We picked up our car from service and then investigated new car. More
Customer Service Great Fast service, No Hassle! It is very nice to be able to go to a service department that does not waste your time. Thanks Great Fast service, No Hassle! It is very nice to be able to go to a service department that does not waste your time. Thanks More