Mark Christopher Auto Center - Service Center

Auto maintenance I have brought my car in for its regular maintenance since purchasing it from Mark Christopher's and have had excellent care and treatment by all invo I have brought my car in for its regular maintenance since purchasing it from Mark Christopher's and have had excellent care and treatment by all involved. More

Good Customer Service Our service advisor, Dario Gomez is the best. Always upfront with pricing and a smile. Thanks Dario. One thing we did notice, one of your mechanics s Our service advisor, Dario Gomez is the best. Always upfront with pricing and a smile. Thanks Dario. One thing we did notice, one of your mechanics smoke. What concerns us is that a smoking person can leave lingering smells of their smoking inside a customer's car. More

Disappointed I took my Cartman because it had a catalytic converter issue I was told over the phone by Mike that I was covered up to 100,00 miles when I went in I took my Cartman because it had a catalytic converter issue I was told over the phone by Mike that I was covered up to 100,00 miles when I went in I was told I was over because I had 81,000 miles I explained to him that I had already paid a diagnostic fee to another mechanic because he told me I was covered and he apologized but told me there was nothing he could do I asked to speak with the manager Rod who told me that either way I would have to pay but then after further looking at my information he realize that I was covered under a different warranty I was disappointed that Mike didn’t know that and didn’t bother to look for that. I was then told over the phone that my car was ready at about 3 PM but That they may not have enough time to wash it I told him I would pick it up until after 5 PM so they could wash it when I picked it up it was still not washed very disappointed More

Rep that assisted me did NOT know what he was talking about I took car in as I thought I either had a FOB or sensor issue. He did change the batteries in the FOB which corrected one problem but after $145 to ru I took car in as I thought I either had a FOB or sensor issue. He did change the batteries in the FOB which corrected one problem but after $145 to run diagnostic turned out to be a shifter issue. Had that replaced BUT then he proceeded to tell me that the battery was corroded & also needed to be replaced. He said that because the "high mount stop lamp" was loose allowing water to leak onto the battery causing the corrosion??? I said how can that be, he said the "the battery is in the trunk"???? I'm not crazy he said the same thing to my husband. While I did have him clean the battery cables & replace the battery I DECLINED the repair on the rear stop lamp which was another $550. I am sorry to say either he doesn't know anything about where the battery is OR he thought because I'm a woman I wouldn't know OR worse yet a Senior so not in my right mind anymore. Or this was just a ploy to get more $$ from us which considering we are on a fixed income (low income) we cannot afford. In addition I brought it in with an appointment & took a lot longer than originally was advised. Needless to say I'm now concerned that the $761 to fix the shifter may not have been necessary either but since I am not a mechanic hopefully he did not fib on that one as well. More

Bad service The service department did not want to look at the issue that I had an appointment on. The service department want to do an oil change verse look at m The service department did not want to look at the issue that I had an appointment on. The service department want to do an oil change verse look at my issue More

Service dept didn't follow thru If the car has a leaky hose, then you would think the service dept would offer to fix it, but they didn't. when you call them back and leave a message If the car has a leaky hose, then you would think the service dept would offer to fix it, but they didn't. when you call them back and leave a message they don't return calls. More

GREAT SERVICE GOOD DEALER TO WORK WITH WHEN YOU SERVICE FOR YOUR VEHICLE SERVICE DEPT EASY AND FAST TO DEAL FOR WARRANTY WORK OR MAINTANANCE EVEN ON THE WEEKEND GOOD DEALER TO WORK WITH WHEN YOU SERVICE FOR YOUR VEHICLE SERVICE DEPT EASY AND FAST TO DEAL FOR WARRANTY WORK OR MAINTANANCE EVEN ON THE WEEKENDS More

Loving our Buick Enclave Besides loving our new Buick (1 year old) we always get good customer service. And when getting our oil change we get treated good. The waiting room i Besides loving our new Buick (1 year old) we always get good customer service. And when getting our oil change we get treated good. The waiting room is clean and my daughters enjoy the special treats. More

Horrible!!! I brought my car back for the same issue for the 3rf time. Nothing was fixed! They suck! Never take your car here! Sad sad I brought my car back for the same issue for the 3rf time. Nothing was fixed! They suck! Never take your car here! Sad sad More

Finally, a Chevy dealer that can deliver a "WOW!" experience A few things to mention... The appointment was set last-minute, right after the July 4th holiday I was greeted promptly and professionally The se A few things to mention... The appointment was set last-minute, right after the July 4th holiday I was greeted promptly and professionally The service advisor team was very busy but hustling like mad to take care of people I was called on the day of my service and told my truck would be ready to pick up at approximately 5:30pm I asked if I could just pick it up Saturday morning, and was told that would be fine The service tech repaired a leaky axle boot (warranty) The total bill was roughly $160 less than I had anticipated I am 100% pleased with my entire experience at your facility Additionally, on the notes for the MVPI inspection, it states that my rear differential fluid is "dirty" and my cabin air filter is "dirty", and both should be replaced. This is especially helpful, because I already paid another regional Chevrolet dealer to perform those services less than 10k miles ago. I will ABSOLUTELY return to MK Chevrolet for my future service needs! More