Mark Christopher Auto Center - Service Center
Ontario, CA
6,025 Reviews of Mark Christopher Auto Center - Service Center
Perfect Service rep was very helpful and called me to keep me updated on the services being done to my truck very satisfied with the service Service rep was very helpful and called me to keep me updated on the services being done to my truck very satisfied with the service More
Service department is always polite and helpful I’ve worked with David - Nabu - and Dario and every one of them have always been very helpful and answer all questions and give call back promptly. I I’ve worked with David - Nabu - and Dario and every one of them have always been very helpful and answer all questions and give call back promptly. I hAve been going here for service since 2011 when I got my first Cadillac and the great service is one of the main reasons I bought my new Cadillac. Great service department More
Good service overall Employees are always pleasant. My advisor provided good customer service. The cashier is friendly and helpful. The wait for weekend services is a litt Employees are always pleasant. My advisor provided good customer service. The cashier is friendly and helpful. The wait for weekend services is a little long since they no longer offer weekend appointments. More
Great Experience Nobu, my service advisor has always been efficient in communicating with me and letting me know if there where any other issues concerning the service Nobu, my service advisor has always been efficient in communicating with me and letting me know if there where any other issues concerning the service needed on my vehicles. Excellent service More
excellent service Juan Fletes was very helpful and informative, he always made sure to call me to keep me up to date on all steps of the service I was having on my Silv Juan Fletes was very helpful and informative, he always made sure to call me to keep me up to date on all steps of the service I was having on my Silverado. The service and car rental procedure was seamless. Rudy helped me with the rental procedure and was very professional and helpful with questions I had. More
great & quick service Because the experience that they have is endless. Always great work. They are always happy to help in any situation. Mark christopher is the top servi Because the experience that they have is endless. Always great work. They are always happy to help in any situation. Mark christopher is the top service dealer. More
Always go to Mark Christopher Service person was wonderful. Service taken care of promptly. Will return for next service. Only part I did not like was extra charge for tire rota Service person was wonderful. Service taken care of promptly. Will return for next service. Only part I did not like was extra charge for tire rotation More
Nabu provided excellent service as always. Nabu was professional and courteous as he always is. The entire staff is always friendly and professional to include Dario and Dave. Whenever I bring Nabu was professional and courteous as he always is. The entire staff is always friendly and professional to include Dario and Dave. Whenever I bring my vehicle in I know it’s in good hands and any issues will be resolved. More
Problems Solved Had a thumping noise when turning and sometimes when just driving. It was a defective part, apparently they had been aware of this ongoing issue. Nev Had a thumping noise when turning and sometimes when just driving. It was a defective part, apparently they had been aware of this ongoing issue. Never heard if there was a recall or any notice. Also the left guard was loose. Everything is great now. More
Quick and easy The service employees were friendly and courteous. My vehicle was taken in immediately and the service was completed very quickly. The waiting room wa The service employees were friendly and courteous. My vehicle was taken in immediately and the service was completed very quickly. The waiting room was comfortable and the complementary coffee was great. More