Mark Christopher Auto Center - Service Center
Ontario, CA
6,248 Reviews of Mark Christopher Auto Center - Service Center
Ridiculous Delays Under staffed mechanics with too many cars to be serviced causing over do waiting times for complete service. This visit took 7 hrs for a 45 mi Under staffed mechanics with too many cars to be serviced causing over do waiting times for complete service. This visit took 7 hrs for a 45 minute fix, which is absolutely absurd!! This is my 2nd time waiting many hours for simple fixes or oil changes. I will need another place to service the car. More
Dealership didn’t honor my warranty and made me pay Service guy was very professional but this dealership did not honor my warranty! Now I will have to write a complaint letter to GM to restitution. I Service guy was very professional but this dealership did not honor my warranty! Now I will have to write a complaint letter to GM to restitution. I dealership will not recognize warranty even with excellent service reps it is very hard to recommend this center. What is worse is at doe well over 10 years I have been using Mark Christopher. More
Always helpful and willing to take care of the customers They took me in right away, the wait was a bit long, but the volume of work explains why. The service department staff made sure I stayed updated and They took me in right away, the wait was a bit long, but the volume of work explains why. The service department staff made sure I stayed updated and informed. The parts department goes the extra distance everytime I'm there to find what I'm looking for and to help me get it. More
Great Service Took my vehicle for schedule service, I was helped by Juan, he provided me with prompt and great service. The service are was very busy that day howev Took my vehicle for schedule service, I was helped by Juan, he provided me with prompt and great service. The service are was very busy that day however I was in and out with in a reasonable time. More
Julie is awesome! Julie is amazing! She's extremely professional and consistently updates the customer throughout the experience. She is also very pleasant as she handl Julie is amazing! She's extremely professional and consistently updates the customer throughout the experience. She is also very pleasant as she handles the same types of task day in and day out. More
Professional Job was not completely done..oil leak still leaking.will return on monday to see if the problem can be completed..with not cost..wirh lonner car till Job was not completely done..oil leak still leaking.will return on monday to see if the problem can be completed..with not cost..wirh lonner car till repairs are completed.. M Reed More
Truck service Had a good experience with the service department Sammy was great and helpful took care of my oil change and my towing electrical shortage I had. Had a good experience with the service department Sammy was great and helpful took care of my oil change and my towing electrical shortage I had. More
Great service, super convenient! Making my appointment was easy and convenient. I got a shuttle to my office and my car was ready right away. The customer service was friendly and pro Making my appointment was easy and convenient. I got a shuttle to my office and my car was ready right away. The customer service was friendly and professional. I definitely would recommend Mark Christopher! More
Exceeded every expectation I had Great customer service by Julie! My service was fast and apparently it was still all under warranty so I didn’t have to pay for anything. The parts d Great customer service by Julie! My service was fast and apparently it was still all under warranty so I didn’t have to pay for anything. The parts department reps had great rapport with other customers as Jose did with me and I am sure I’m likely to return here for a purchase within the next two years. More
service dept. Received great service. Nobu Domon answered all of my questions.Nobu informed me when mechanic found a problem so I could decide if I wanted extra wor Received great service. Nobu Domon answered all of my questions.Nobu informed me when mechanic found a problem so I could decide if I wanted extra work performed. More