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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,270 Reviews

6,270 Reviews of Mark Christopher Auto Center - Service Center

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September 13, 2019

Basic oil chsnge The dealership was very quick in getting my car into service and the service was done timely. I need other items repaired and made an appointment to More

by rmosley2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray in service
Sep 16, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 13, 2019

Excellent Service Overall great experience! Quick repair time, wonderful communication from my Service Advisor. Most definitely recommend this Service Department. I More

by Miranda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Sep 16, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 13, 2019

Jackie and staff were awesome I came in for an oil change, got a ride to work, picked me truck up a couple of hours later and it was washed and ready, Very nice experience. More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
Sep 16, 2019 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 13, 2019

Very good Was told by Jackie wait time would be about 2 1/2 hrs when I made the 7am appt. Turned out it was 15m less. Excellent service. Had a oil change and re More

by rickysbiz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jackie in service. Also I must mentioned Eric who wrote service order.
Sep 16, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 12, 2019

Still ripping people off I had the oil changed, tires rotated, rear brakes & one key fob. Pricing on everything was fair until you ripped me off on the key fob for $250. Sin More

by JoAnn Votava-Rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam in service
Sep 17, 2019 -

Mark Christopher Auto Center responded

Your feedback has been forwarded on to our team and we are currently looking into this matter. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 12, 2019

Service fast and efficient Thank you for getting me out Ray. With my Busy schedule, provided me a discount and was very comforting experience. Thanks again. I will be back in More

by Bmw22zabala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Sep 16, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 12, 2019

Great service Excellent customer service, very knowledgeable service advisor. Great work by all staff. Took time to explain in detail, very patient and answer all m More

by L5MURO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Sep 16, 2019 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 12, 2019

Quick service Took me in on time and got me out quickly. Very responsive and attentive. Professional and love the fact that they wash your car. Waiting room area More

by jesus.campos2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam I think name was in service
Sep 16, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 12, 2019

Service with a Smile My second visit to Mark Christopher, once again the service was great!!! Repairs were completed within a timeframe totally unexpected, greatly appreci More

by Red63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My Advisor was Dario Gomez on both service orders
Sep 16, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 11, 2019

Great Service! Julie Escobar was my service advisor that I had requested to have again when I made the appointment to have my 2014 Corvette service. She's great and More

by Nancy B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Escobar, Kenny B. (Courtesy Car driver)
Sep 17, 2019 -

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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