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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,035 Reviews

6,035 Reviews of Mark Christopher Auto Center - Service Center

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July 02, 2019

Outstanding, Service writer Naboo (sp) is very good. Great work, the job was completed fast, and was don right the first time. MY car was clean and it was ready and parked out in front of the service are More

by m2keld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 02, 2019 -

Mark Christopher Auto Center responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 02, 2019

Wait time is insane Waited almost 3 hours for an oil change with appointment that’s way too much ! Friendly staff but they need to do something about it if they want to k More

by ARTURO69692004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don remember names
Jul 05, 2019 -

Mark Christopher Auto Center responded

Arturo, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 30, 2019

Pride in Service, Customer Service! As Mark Christopher's representative in the Chevrolet service department, Ms. Julie Escobar has once again treated her customer with prompt and thorou More

by PLACIDO_CID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Jun 30, 2019 -

Mark Christopher Auto Center responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 30, 2019

It was ok. Time is always a factor when coming in as a walk in. It took over four hours for an oil change and cabin filter. I also think it would be beneficial t More

by JacobMorenoIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Morales
Jun 30, 2019 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 30, 2019

Going the extra mile! Yesterday, I can in to have my oil change. I was lucky to get Jackie McKloskey who was very helpful and ensured everything was up to date on my vehicl More

by wfdm1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie McKloskey
Jun 30, 2019 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 30, 2019

Met my need! My appointment was at 8am and I let the service guy know I needed to leave by 9:30. I opted not to have my car wash and I was out by 9:15! The cust More

by Dr.EJN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Check-out cashier was very friendly!
Jul 01, 2019 -

Mark Christopher Auto Center responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 29, 2019

Great Staff is friendly and accommodating. Service is done in an efficient manor. Free car wash and free coffee is a pleasure to always receive. Thanks More

by SRMARKLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milan Rocha
Jun 30, 2019 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 28, 2019

David was pleasant and efficient David greeted me almost before I got out of my car. Got a call saying my service was done shortly after the shuttle dropped me at work. Shuttle picke More

by dismisser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David miller, Gerald Waters
Jun 30, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 28, 2019

Great service Would not take my car anywhere else. Service is great and staff is friendly and knowledgeable. Car has always been done before quoted time and it’s al More

by mac1035
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller, and all service advisors
Jun 30, 2019 -

Mark Christopher Auto Center responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 28, 2019

Quick service, good coffee I arrived for my scheduled service call and was promptly greeted and the appropriate service writer was sent for. The estimate given was precise and More

by scw0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Jun 30, 2019 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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