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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,038 Reviews

6,038 Reviews of Mark Christopher Auto Center - Service Center

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July 13, 2019

Good Service Quick service, very friendly and helpful. Took my car in to have the ac checked get an inspection before a road trip and it worked just fine with no p More

by MWSUPPES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino
Jul 14, 2019 -

Mark Christopher Auto Center responded

We appreciate the kind words! We look forward to seeing you again in the future! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 12, 2019

Great Service Thanks to Bill M. And Juan F. For the great service. My wife said they were very helpful and explained what what was done to the truck after they were More

by Evelinazatarain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan F. And Bill M. , Gerald Waters
Jul 14, 2019 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 12, 2019

Great customer service Service advisor kept me informed with updates and answered all my questions the personal touch of in person information great knowledge of cars and m More

by moran_bessie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray and Jason
Jul 14, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 12, 2019

Excellent service Employees were very friendly, helpful, and professional. Took little time for them to get my information and my car was returned to me at the promise More

by cinthya.b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Jul 14, 2019 -

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 12, 2019

Wonderful experience no complaints at all Fast and great customer services Samuel always makes sure my vehicle gets will taken care of and keeps me updated with the process definitely returnin More

by MICHELLEHORTA612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Aceves
Jul 14, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your feedback, Michelle. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Samuel. Please let us know if we can ever help you in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 12, 2019

Service Dept Took my car in to fix what I thought was a coolant hose turned out to be a water pump my car was fixed Sam Aceves did a great job getting my car done More

by BSALAS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Vincenzo Catalano, Frank Villalobos, Cassandra Meier
Jul 14, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 11, 2019

Routine Service My truck was due for oil change and a new serpentine belt, Mike took care of me start to finish, done within 2 hours. My only complaint is the cost of More

by ROB.FALES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike amersonis
Jul 11, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 11, 2019

happy customer everything i requested was done and done well. very difficult to contact the service rep. and get an update but i am very happy with the work perfo More

by MIDEVILCYCLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
servie tec thanks
Jul 11, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 11, 2019

Noise coming from wheels. Squeaking brakes and oil change It started on July 3rd, I called at 1:45pm to bring my car in, they said to bring it in before 3:00pm, I got there at 2:30pm, upon arriving no one kne More

by GREENMAN6739
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jul 12, 2019 -

Mark Christopher Auto Center responded

Thank you for alerting us of this issue. I would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 11, 2019

Great service The service was great. Good customer service and the entire center was cleanly. I worked with Dario and I highly recommend going to him for appointmen More

by cinthya.b
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Jul 14, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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