Mark Christopher Auto Center - Service Center
Ontario, CA
6,038 Reviews of Mark Christopher Auto Center - Service Center
Good Service Quick service, very friendly and helpful. Took my car in to have the ac checked get an inspection before a road trip and it worked just fine with no p Quick service, very friendly and helpful. Took my car in to have the ac checked get an inspection before a road trip and it worked just fine with no problems. The sales rep Dino was very helpful. More
Great Service Thanks to Bill M. And Juan F. For the great service. My wife said they were very helpful and explained what what was done to the truck after they were Thanks to Bill M. And Juan F. For the great service. My wife said they were very helpful and explained what what was done to the truck after they were done servicing it. Also thanks for the car wash. More
Great customer service Service advisor kept me informed with updates and answered all my questions the personal touch of in person information great knowledge of cars and m Service advisor kept me informed with updates and answered all my questions the personal touch of in person information great knowledge of cars and motors More
Excellent service Employees were very friendly, helpful, and professional. Took little time for them to get my information and my car was returned to me at the promise Employees were very friendly, helpful, and professional. Took little time for them to get my information and my car was returned to me at the promised time. Waiting area was clean. More
Wonderful experience no complaints at all Fast and great customer services Samuel always makes sure my vehicle gets will taken care of and keeps me updated with the process definitely returnin Fast and great customer services Samuel always makes sure my vehicle gets will taken care of and keeps me updated with the process definitely returning for maintenance next month love this service More
Service Dept Took my car in to fix what I thought was a coolant hose turned out to be a water pump my car was fixed Sam Aceves did a great job getting my car done Took my car in to fix what I thought was a coolant hose turned out to be a water pump my car was fixed Sam Aceves did a great job getting my car done More
Routine Service My truck was due for oil change and a new serpentine belt, Mike took care of me start to finish, done within 2 hours. My only complaint is the cost of My truck was due for oil change and a new serpentine belt, Mike took care of me start to finish, done within 2 hours. My only complaint is the cost of belt replacement seemed excessive but I did not want to mess around with someone that might not do it right. More
happy customer everything i requested was done and done well. very difficult to contact the service rep. and get an update but i am very happy with the work perfo everything i requested was done and done well. very difficult to contact the service rep. and get an update but i am very happy with the work performed please thank the the person doing the work job well done More
Noise coming from wheels. Squeaking brakes and oil change It started on July 3rd, I called at 1:45pm to bring my car in, they said to bring it in before 3:00pm, I got there at 2:30pm, upon arriving no one kne It started on July 3rd, I called at 1:45pm to bring my car in, they said to bring it in before 3:00pm, I got there at 2:30pm, upon arriving no one knew what I was talking about, no shuttle because it’s out of the service range, no loaner for me either which could’ve all been avoided if the guy who answered my call on that day wouldn’t have hung up on me while I was still talking. I rescheduled for the following Tuesday And I drove home again. Tuesday I dropped off, went home in a loaner vehicle, they called around 4 to say the car was ready and if I wanted it washed and I said yes please, picked up the car, oil changed, noise in the wheel gone, the brakes still squeak which is “normal” for carbon ceramic brakes, my other corvette had carbon ceramic brakes and never squeaked, when I bought the car it didn’t squeak. the oil life was reset wasn’t reset but the service check list says it was, I’m wondering what else did the technician check off on that list but didn’t do.... and to top it looked like someone just rinsed it off with a hose because the car looked filthy, I would’ve said something to the service advisor but I took them 20 minutes to bring the car out let alone having to wait for them to attempt to wash it again. That’s the treatment I got for spending 145 thousand in cash from your dealership. More
Great service The service was great. Good customer service and the entire center was cleanly. I worked with Dario and I highly recommend going to him for appointmen The service was great. Good customer service and the entire center was cleanly. I worked with Dario and I highly recommend going to him for appointments. More