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Mark Christopher Auto Center - Service Center
Ontario, CA
6,046 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,046 Reviews of Mark Christopher Auto Center - Service Center
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August 08, 2019
Eckbond I can’t say enough about how awesome the customer service is at mark christopher! From the time they meet you at your car to the time you drive off w I can’t say enough about how awesome the customer service is at mark christopher! From the time they meet you at your car to the time you drive off with a loner car everyone is so nice and so ready to help you. I would never go anywhere else! Thank you mark christopher More
by lisagibson
Verified Customer
August 06, 2019
Oil change The service I received at the Service Department was kind, very honest, with excellent service. I will definitely be coming back again and refer other The service I received at the Service Department was kind, very honest, with excellent service. I will definitely be coming back again and refer others. More
by PANSYGODESS
Employees Worked With
Dario Gomez
August 06, 2019
Excellent The service represents a wonderful group of guys working inside a service garage office area. Everyone that I encounter was very knowledgeable and r The service represents a wonderful group of guys working inside a service garage office area. Everyone that I encounter was very knowledgeable and respectful to the customers. Also, very good at there job. More
by lawrence.george97
Employees Worked With
Mike Cagey
August 06, 2019
Checkpoint Status Unknown After 5 years of consistent maintenance service of my Sierra 1500 at this service center, I don't know what the status is of each of the checkpoints After 5 years of consistent maintenance service of my Sierra 1500 at this service center, I don't know what the status is of each of the checkpoints that were inspected. Only thing that I was told was that everything was okay. I did not get any form, as in the past, telling me of the status (good/okay/needs attention) of each component inspected. I always used the form and its results to prepare me for the next service visit to include potential service required and associated costs. Now I have NO clue. More
by spastrano
Employees Worked With
Service Associate
August 05, 2019
Competent Fast & Friendly On the phone and in person, the staff was very helpful and friendly. Each representative provided excellent customer service and were attentive to my On the phone and in person, the staff was very helpful and friendly. Each representative provided excellent customer service and were attentive to my car service needs. More
by sonya
Employees Worked With
Dave, Nabu, Sandra & two others..didn't get names
August 05, 2019
Simple service 1- Make apointment. 2-Bring car in. 3-Service writer takes your info. 4-Shuttle driver takes you back to work. 5-Service writer calls and tells yo 1- Make apointment. 2-Bring car in. 3-Service writer takes your info. 4-Shuttle driver takes you back to work. 5-Service writer calls and tells you your car is done. 6. Go to cashier. 7-Pay for the service, (free) say what! 8-They bring you car up. your outa there. thank you More
by HNHCOMP
Employees Worked With
August 04, 2019
Good job, well done. Good services Overall. Customer friendly may be improved at the cashier window: - Before asking the customer to pay or sign the bill, it would be ni Good services Overall. Customer friendly may be improved at the cashier window: - Before asking the customer to pay or sign the bill, it would be nice for the cashier to share with the customer what were being done and price for each item. ( Bussiness can alway be conducted in a friendly and open communication approach) - Car key should be available in the cashier office (at time of payment.) More
by VAN
Employees Worked With
Cashier
August 04, 2019
Service of my Chevrolet Silverado This will short short and sweet, Mark Christopher, will take very good care of your vehicle, from service, parts, oil changes. All of my experience he This will short short and sweet, Mark Christopher, will take very good care of your vehicle, from service, parts, oil changes. All of my experience here has been top notch, and hands free. More
by 930proctor
Employees Worked With
Service Department, my man Mr. Ray Peters
August 04, 2019
Was charged for “inspection” found nothing wrong The Escalade has a rough idle I was charged for inspection and they said nothing wrong.. I get in the vehicle and immediately feel the rough idle. Dis The Escalade has a rough idle I was charged for inspection and they said nothing wrong.. I get in the vehicle and immediately feel the rough idle. Disappointed More
by FGTYPES
Employees Worked With
Dorin
August 04, 2019
NASCAR Finish For My 2017 ZL1 Camaro The wife took my ZL1 in for a the standard oil change. As usual, our service writer Ray took care of things. He and his.crew are ALWAYS on point makin The wife took my ZL1 in for a the standard oil change. As usual, our service writer Ray took care of things. He and his.crew are ALWAYS on point making sure everything is checked and rechecked. They got my wife out of there fast enough to avoid any extra auto purchases..(lol) More
by LEAPDOGG
Employees Worked With
Ray(Service)
