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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,048 Reviews

6,048 Reviews of Mark Christopher Auto Center - Service Center

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August 22, 2019

Poor customer Servise poor Servise .. Had very little customer service when replacing the engine of Sierra Denali. Had to come back because there was sparks(fire) (flames) coming out of More

by Mashectornieves90646810000000000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Villalobos
Aug 27, 2019 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 20, 2019

Excellent!!! Awsome place to bring your car to get serviced. Love the customer service here they are always so helpful and polite . I recommend the dealer/ service More

by FPEREZ83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Aug 21, 2019 -

Mark Christopher Auto Center responded

Thanks for leaving a review! We truly appreciate your business and if you have any questions or if we can be of further assistance, please do not hesitate to call us. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 20, 2019

Service I was really impressed by the detailed information as well as the attention and good attitude by the service personnel. The cleaning of the car was gr More

by kbasklove4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill g.
Aug 21, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! Glad to hear that you are impressed with the service we offer here at Mark Christopher Auto Center. If there is anything more we can do for you please come back and see us any time! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 20, 2019

Great Customer Service The Service team was great! They took care of my needs and discussed everything about my vehicle. I was kept in the loop the whole way through. More

by b4ns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aceves
Aug 21, 2019 -

Mark Christopher Auto Center responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Please feel free to reach out with any service questions. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 19, 2019

Everything went very smoothly. My only complaint is the website to make the appointment. It is very clumsy and I had to make several attempts to complete the appointment. Otherwis More

by VICTORIASHEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Morales, Service
Aug 21, 2019 -

Mark Christopher Auto Center responded

Thank you for your valuable and honest review, Victoria. We appreciate hearing all the comments, so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. Regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 19, 2019

Whole Process was Excellent!!!!!! Great Service, everything was smooth and everyone was helpful and smiling says a lot about their work environment. Will definitely recommend and will More

by gamesoftware
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember
Aug 21, 2019 -

Mark Christopher Auto Center responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you. Kind regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 18, 2019

Theifs!! Watch your stuff Just an awesome experience The second time I brought my car here but I’m changing everything because this last week and I got an oil change and when I More

by hard2castle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2019 -

Mark Christopher Auto Center responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 17, 2019

Top service Great experience again. Everything was done in a timely fashion, thanks Nubo and co-workers. I appreciate your timely responses to my service needs, t More

by PATRICELOU6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nubo
Aug 18, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 16, 2019

Cadillac Service Mark Christopher Cadillac serviced our vehicle and replaced the radio touch screen that was faulty. Fast friendly and always thorough. Sandra was frie More

by Bob
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sandra Stevens
Aug 18, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 16, 2019

five star oil change I've been having my truck serviced here since I bought it here. Never had a problem with the work or service. Thanks for keeping my truck in top shape More

by gcast05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
Aug 18, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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