Mark Christopher Auto Center - Service Center
Ontario, CA
6,048 Reviews of Mark Christopher Auto Center - Service Center
Very satisfied! I wanted to say it's great to still find a business that still believes that the customer is still the high priority n Mr. Peters was very professiona I wanted to say it's great to still find a business that still believes that the customer is still the high priority n Mr. Peters was very professional n very polite, He made me feel like he really did care for my need. I do like to deal with people like this. Thanks again Mr. Ray Peters!😎😀👍🇺🇸 More
Oil change I was able to schedule the same day appointment for my oil changed. When i got here they looked really busy but they took my car in right away and was I was able to schedule the same day appointment for my oil changed. When i got here they looked really busy but they took my car in right away and was done in a hour or so. More
Recent Service Experience I was at the service line by 850am for my 9am appointment. I was quoted 3 hours for an oil change and check engine diagnosis. At 1130am was when I was I was at the service line by 850am for my 9am appointment. I was quoted 3 hours for an oil change and check engine diagnosis. At 1130am was when I was told what the problem was. I was told they could have the work completed by 1230pm since I made them aware I had to leave. I could come back the next day if they were unable to complete the work in time, but I was told they could. I had to ask about my car at 1230 since I needed to leave, and i was told it wasn’t ready. To make this as short as possible, i finally left at 1245. I was late to pick up my son from school as a result. I would appreciate honesty and realistic quotes. And quite honestly, more communication since you are usually there for hours. More
Happy to return Received great service with our previous chevys and was glad to return and find it continues to be great. Like the convenience of it being within wal Received great service with our previous chevys and was glad to return and find it continues to be great. Like the convenience of it being within walking distance to my husbands office. More
Great service Sandra is my service advisor she did a great job helping me explaining the process and handling my car. Fast and timly service. Parts was also great R Sandra is my service advisor she did a great job helping me explaining the process and handling my car. Fast and timly service. Parts was also great Robert and I believe dyllon helped my buy my parts and they both are very helpful More
Recall was fine I was expecting a car wash but my truck was not washed and it wouldn’t have been a big deal if I wasn’t told it would be done but I was counting on it I was expecting a car wash but my truck was not washed and it wouldn’t have been a big deal if I wasn’t told it would be done but I was counting on it. Service desk.., no issues More
Great service department Ray @ service makes taking my service truck in for service easy and fast. And picking up my truck is just as easy and fast as well. Ray @ service makes taking my service truck in for service easy and fast. And picking up my truck is just as easy and fast as well. More
Service & warrenty work Had a 7am appointment, was 3rd in line to check in. The oil change service and 21 point inspection went well. The warranty work was also done to my sa Had a 7am appointment, was 3rd in line to check in. The oil change service and 21 point inspection went well. The warranty work was also done to my satisfaction. I was told that I Would only wait about 2 hours and that they would wash the truck when finished. I was there for 4 1/2-5 hours and they did not wash the truck. I was told that they were very busy, but it should not have taken this long being that I had an appointment More
Excellent service The service provided was excellent. The employees are friendly, helpful and knowledgeable. They offered a free car wash. I would definitely recommen The service provided was excellent. The employees are friendly, helpful and knowledgeable. They offered a free car wash. I would definitely recommend to friends and family. More
Awesome customer service We have been coming to this dealership for years, Ray Peters always give us an excellent customer service, we'll recommend this dealership every day. We have been coming to this dealership for years, Ray Peters always give us an excellent customer service, we'll recommend this dealership every day. You need more employees like Ray who always go beyond to provide a full customer experience More