Mark Christopher Auto Center - Service Center
Ontario, CA
6,049 Reviews of Mark Christopher Auto Center - Service Center
service dept. Received great service. Nobu Domon answered all of my questions.Nobu informed me when mechanic found a problem so I could decide if I wanted extra wor Received great service. Nobu Domon answered all of my questions.Nobu informed me when mechanic found a problem so I could decide if I wanted extra work performed. More
Exceeded every expectation I had Great customer service by Julie! My service was fast and apparently it was still all under warranty so I didn’t have to pay for anything. The parts d Great customer service by Julie! My service was fast and apparently it was still all under warranty so I didn’t have to pay for anything. The parts department reps had great rapport with other customers as Jose did with me and I am sure I’m likely to return here for a purchase within the next two years. More
Complete lease maintenance, level, tire review, oil change Service Advisor, Dario Gomez was 5 star plus in handling the thorough examination and completion of my car’s condition and needs. Dario did this with Service Advisor, Dario Gomez was 5 star plus in handling the thorough examination and completion of my car’s condition and needs. Dario did this with complete personal interaction with a smile and respect to me and for.my comfort while waiting. The technician, Guillermo Jesus Hernandez Ve completed efficiently all my customer requests plus the Factory scheduled maintenance - 5 sta Dylan Lopez, Parts Consultant, handled my request for battery replacement in my remote controls. Again with efficiency, respect and a smile-5 star Carwash appreciated snd beautiful! More
Amazing Rep Juan Fletes is the best of the best when it comes to service department representatives! Amazing guy! We Could not be any happier experience. Rep Juan Fletes is the best of the best when it comes to service department representatives! Amazing guy! We Could not be any happier experience. More
Employee excellence Every one I spoke with performed excellent customer service. Very knowledgeable and helpful. Thanks so much. My appointment time was 9am, & at th Every one I spoke with performed excellent customer service. Very knowledgeable and helpful. Thanks so much. My appointment time was 9am, & at that time my car was taken in for service. The wait time was reasonable. More
Great service My service technician Jackie did an outstanding job on addressing my problems on the vehicle she was prompt and very courteous and took concern to m My service technician Jackie did an outstanding job on addressing my problems on the vehicle she was prompt and very courteous and took concern to make sure my problems were resolved . It’s employees like her that makes me come back to Mark Christopher service was great More
Great service The employees do their best in providing a friendly service. They also do their best in fixing your vehicle by listening attentively to your concerns. The employees do their best in providing a friendly service. They also do their best in fixing your vehicle by listening attentively to your concerns. More
Second time here and I am very pleases with customer service I bought the car from Rotolo, but their customer service was not very good. Mark Christopher Chevrolet has excellent service. Making appointments is I bought the car from Rotolo, but their customer service was not very good. Mark Christopher Chevrolet has excellent service. Making appointments is easy and they get out on time. More
Additional staff on holiday weekend is and weekends It was my fitst time to do oil change since I got my new Buick Encore. It was Saturday and Labor Day weekend. I went there early coz I know it will b It was my fitst time to do oil change since I got my new Buick Encore. It was Saturday and Labor Day weekend. I went there early coz I know it will be busy like before 8 am. Only one person is doing the paper works for the service. I hope next time you will anticipate these days especially on holiday weekend and weekends. Pls assign additional staff so you will have fast service a customers will be more satisfied on your service. Thanks you. More
Best customer service Fast friendly service. Sandra wss so friendly and my driver was amazing...i don't remember her name but she was alsovery friendly and knowledgeable. Fast friendly service. Sandra wss so friendly and my driver was amazing...i don't remember her name but she was alsovery friendly and knowledgeable. More