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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,049 Reviews

6,049 Reviews of Mark Christopher Auto Center - Service Center

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September 06, 2019

service dept. Received great service. Nobu Domon answered all of my questions.Nobu informed me when mechanic found a problem so I could decide if I wanted extra wor More

by Escalade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Sep 06, 2019 -

Mark Christopher Auto Center responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to Nobu as they will be happy to hear it! We look forward to working with you again in the future! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2019

Exceeded every expectation I had Great customer service by Julie! My service was fast and apparently it was still all under warranty so I didn’t have to pay for anything. The parts d More

by MayCee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar and Jose in Parts
Sep 06, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2019

Complete lease maintenance, level, tire review, oil change Service Advisor, Dario Gomez was 5 star plus in handling the thorough examination and completion of my car’s condition and needs. Dario did this with More

by Lois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez; Guillermo Jesus Hernandez Ve; Dylan Lopez
Sep 06, 2019 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 05, 2019

Amazing Rep Juan Fletes is the best of the best when it comes to service department representatives! Amazing guy! We Could not be any happier experience. More

by MGRN717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Sep 06, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 05, 2019

Employee excellence Every one I spoke with performed excellent customer service. Very knowledgeable and helpful. Thanks so much. My appointment time was 9am, & at th More

by ANKUM9723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Sep 06, 2019 -

Mark Christopher Auto Center responded

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 05, 2019

Great service My service technician Jackie did an outstanding job on addressing my problems on the vehicle she was prompt and very courteous and took concern to m More

by DSGUNS45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
Sep 06, 2019 -

Mark Christopher Auto Center responded

Thank you for the excellent review! It is great to know that Jackie was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 04, 2019

Great service The employees do their best in providing a friendly service. They also do their best in fixing your vehicle by listening attentively to your concerns. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Amersonis
Sep 05, 2019 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 04, 2019

Second time here and I am very pleases with customer service I bought the car from Rotolo, but their customer service was not very good. Mark Christopher Chevrolet has excellent service. Making appointments is More

by carlosarmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Sep 05, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 01, 2019

Additional staff on holiday weekend is and weekends It was my fitst time to do oil change since I got my new Buick Encore. It was Saturday and Labor Day weekend. I went there early coz I know it will b More

by MONET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilfredo from Sales Dept
Sep 02, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 31, 2019

Best customer service Fast friendly service. Sandra wss so friendly and my driver was amazing...i don't remember her name but she was alsovery friendly and knowledgeable. More

by Sandra from corona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra, shuttle driver.
Sep 01, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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