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Mark Christopher Auto Center - Service Center
Ontario, CA
6,070 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,070 Reviews of Mark Christopher Auto Center - Service Center
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October 03, 2019
Recall & Catalyt converter Good work but the car was keeps destroying my paint on the vehicle the vehicle was damage st this dealer before and it was repaired now the damage ret Good work but the car was keeps destroying my paint on the vehicle the vehicle was damage st this dealer before and it was repaired now the damage returned plus some more More
by RUSSELNORMAN671
Verified Customer
October 03, 2019
Rip off I don't understand the point of a factory 5yr 100k mile warranty. Dealership tried to charge $1600 for a new radiator. Because it had a crack. The tru I don't understand the point of a factory 5yr 100k mile warranty. Dealership tried to charge $1600 for a new radiator. Because it had a crack. The truck is a 2015 with 42k miles and would not cover it. The radiator is conected to the motor which is power train. Also they said I needed a new lower a arm because the ball joint boot was ripped?? Couldn't they replace just the $50 ball joint? Sounds like they take advantage of people. Had to go into the dealership to talk to anyone bc they wouldn't call me back. More
by Brandon
Employees Worked With
Rodney Reid
October 03, 2019
Dario, Sandra, & Nobu excellent The 3 Advisors are the best workers I've ever met. They keep their word and over deliver with excellence. I especially silly appreciate the promptness The 3 Advisors are the best workers I've ever met. They keep their word and over deliver with excellence. I especially silly appreciate the promptness and correct diagnosis of my vehicles. I will come here forever... More
by Cadillac man
October 02, 2019
Awesome visit Sam was a great help and I appreciate the professionalism and will always recommend family and friends to him and Mark Christopher for service work. Sam was a great help and I appreciate the professionalism and will always recommend family and friends to him and Mark Christopher for service work. More
by Ricopeters
Employees Worked With
Sam
October 02, 2019
The Best GM dealer Period. Huge driveway and very convenient off the 10 freeway in Ontario. Always quick and easy, Brand new waiting room to sit and relax while your vehicle re Huge driveway and very convenient off the 10 freeway in Ontario. Always quick and easy, Brand new waiting room to sit and relax while your vehicle receives service. More
by GMCPro2003
Employees Worked With
Juan F.
October 02, 2019
Quick and pleasant I decided to get my oil changed and tires rotated along with a request to check the transmission for slipping. It was Monday so the it was a busy day I decided to get my oil changed and tires rotated along with a request to check the transmission for slipping. It was Monday so the it was a busy day in the service drive although I was greeted quickly and I chose to wait for the services to be performed. Ray was my advisor and gave me a tip about my sound system I wasn’t aware of. Transmission was fine and my vehicle was ready sooner than expected! Will always use Mark Christopher. More
by basievert
Employees Worked With
Ray
October 02, 2019
Great Service Juan kept me up to date on all issues with the repair and made sure that we had a clear understanding of what was going to occur. The entire repair e Juan kept me up to date on all issues with the repair and made sure that we had a clear understanding of what was going to occur. The entire repair experience was as good as one can expect. More
by g.s.wong61
Employees Worked With
Juan Fletes
October 02, 2019
Coolant service Got call from advisor. I was certain she said they were replacing the coolant recovery tank as it was leaking. When I got the truck I asked again what Got call from advisor. I was certain she said they were replacing the coolant recovery tank as it was leaking. When I got the truck I asked again what was done. She said they replaced the cap and only topped off the coolant. Not a big deal but is second time. Bright truck in before to have fluid in transfer case changed. Got it back and transmission fluid had been changed which I did not want ( I was going to replace that with Allison approved fluid) You then replaced transfer fluid for free so I appreciated that More
by RRMALO95
Employees Worked With
Don’t recall name
October 02, 2019
Alison Transmission repaired efficiently I was recommended by Reynolds GMC Buick dealership in Covina, Ca. because they could not do the repair. My problem I had was with the Alison transmis I was recommended by Reynolds GMC Buick dealership in Covina, Ca. because they could not do the repair. My problem I had was with the Alison transmission. It shifted hard on a down shift between 50-70mph. Reynolds diagnosed that I needed a new transmission or it needs to be rebuilt. After 3 long weeks at Reynolds they did nothing to my transmission but talk. I then drove my truck to Mark Christopher service department in Ontario, Ca. and they repaired my Alison transmission in less than a day. They found two issues: 1. 2 quarts of fluid low 2. An upgrade software from GM that fixed the hard shifts. I totally recommend Mark Christopher for your servicing needs. Thanks a million Juan Fletes! Regards, Mark Galves More
by M Galves
Employees Worked With
Juan Fletes
October 02, 2019
Not good at all period: Not honest, they are liars, took to long to do work ,so I took the truck and left,they still charge me$145.00 .not happy at all Not honest, they are liars, took to long to do work ,so I took the truck and left,they still charge me$145.00 .not happy at all More
by Michaelhamlett
Employees Worked With
Ray
