Mark Christopher Auto Center - Service Center

Fast and professional service Went to the dealer for my key and console latch i was recive by Samuel Aceves who rapid solve my problem and order the part to repair my car Went to the dealer for my key and console latch i was recive by Samuel Aceves who rapid solve my problem and order the part to repair my car More

Fast and professional service I went to the dealer to repair my colorado exaust sistem and my assesor sam aceves informed me that servicewas cover by special bulletin i was so hap I went to the dealer to repair my colorado exaust sistem and my assesor sam aceves informed me that servicewas cover by special bulletin i was so happy for the dealer honestly mark Christopher is my preferred dealer More

Everything explain to me to my understanding by my advisor Work done in timely manner, my advisor explain what the problem was,told me what the price would be. She would tell me if need more work on the next v Work done in timely manner, my advisor explain what the problem was,told me what the price would be. She would tell me if need more work on the next visit. More

Great help from the whole staff. Had my car fixed with no problems and feels like new. Glad to be part of this Cadillac family help from the whole staff. Had my car fixed with no problems and feels like new. Glad to be part of this Cadillac family More

Charged $145 to test driver side door lock. NOT HAPPY! REPLACED A DOOR STRAP ON DRIVER DOOR, ASKED SERVICE REP TO CHECK IF DOOR LOCK WAS BROKEN. CHARGED $145. SHOULD DISCLOSE FEES BEFORE CHARGIN NOT HAPPY! REPLACED A DOOR STRAP ON DRIVER DOOR, ASKED SERVICE REP TO CHECK IF DOOR LOCK WAS BROKEN. CHARGED $145. SHOULD DISCLOSE FEES BEFORE CHARGING! More

Great services Been doing business with Mark Christopher for 5 years and have treated me with respect and honesty. We love doing business with them and will keep doi Been doing business with Mark Christopher for 5 years and have treated me with respect and honesty. We love doing business with them and will keep doing business with them for years to come More

Oil change The experience went well. Just feel that all oil changes should include tire rotation as part of the service. I would like some feed back with this re The experience went well. Just feel that all oil changes should include tire rotation as part of the service. I would like some feed back with this request. More

Past promised time twice- Replace Batteries? Dropped off Monday morning with appointment. Called later saying it won't be done until Tuesday, which was fine. Called Tuesday and told it wouldn't b Dropped off Monday morning with appointment. Called later saying it won't be done until Tuesday, which was fine. Called Tuesday and told it wouldn't be done until Wednesday. Called Wednesday and told it would be done by Thirsday noon. Wasn't ready until 5pm. I was told both batteries needed to be replaced. While waiting to pick up I listened to 2 different service reps advise their customers their batteries needed to be replaced too. Might be nothing but it seems a little too coincidental to me. More

Kudos to Sam Aceves Sam answered my call the day prior for oil change appointment. Arrived on time and asked for Sam who greeted with a smile and friendly hello. He did Sam answered my call the day prior for oil change appointment. Arrived on time and asked for Sam who greeted with a smile and friendly hello. He did his thing and then asked what I needed and if I would be waiting. I asked to pick up car by 11 am since I’ve had a few experiences of asking to pick up at noon and then had to arrive and still wait another hour.. Sam called just after 9 car is ready. I arrived, paid, again greeted by Sam to see if it met my expectations. Yes!!!! More

Great customer service! Both the management and staff took the time to ensure that my needs were met. This is a true testament that you get what you pay for. Great job! Both the management and staff took the time to ensure that my needs were met. This is a true testament that you get what you pay for. Great job! More