Mark Christopher Auto Center - Service Center

Went over and above to accommodate me Juan helped me out with the service and was friendly and knowledgeable. Had a lot of add one so they had to keep my truck over night. They were stil Juan helped me out with the service and was friendly and knowledgeable. Had a lot of add one so they had to keep my truck over night. They were still able to get it done same day but unfortunately I had already gone home but work was quick. Christian helped me out to give me a loaner. I wasn’t too excited to find out that I had to go to an outside rental agency to get a loaner but Christian pulled a real “good dude” move and was able to find me a loaner on the lot. He really went above and beyond to help me out. I really appreciate the help and customer service from the dealership. I even was able to get a couple of awesome Chevy ball caps thrown in. Thank you for a great experience. More

Disappointed If it weren’t for Dario I probably would have left and gone back to jiffy lube for my service. I had a 7am appt and walked thru the doors 7min before If it weren’t for Dario I probably would have left and gone back to jiffy lube for my service. I had a 7am appt and walked thru the doors 7min before my appt and was immediately told “we are not open I can not help you.” I wasn’t sure if I was supposed to leave and wait outside until 7am. Dario stepped up and told me that he could help me. He was so friendly and helpful. My lease is up in 4 months and this was a deciding factor. I will not be returning to this dealership, will turn in my lease and go somewhere else. Just know a customer can get service at Jiffy lube (where I went for my previous oil change) and be in and out in 30min vs going here and I was waiting for 2 hours. More

Sometimes good sometimes really bad NEVER trust what they tell you, do your own research. they do a good job as far as service goes, but don’t trust them, if they can get one on you they NEVER trust what they tell you, do your own research. they do a good job as far as service goes, but don’t trust them, if they can get one on you they will. My advisor that knows me was on vacation, and she knows I have 0 patience for scammers. So my wife took my truck in and was met with a different advisor. Let me tell you, THEY OVER CHARGED EVERYTHING. Told her my differentials need to be replaced and my air filter needs to be changed. Mind you my truck is 2 years old, and my air filter was replaced 2 months ago. More

Very Good No sinner did I pull in and start walking to the service area, a guy who said he just got hired there came up and greeted me. He was friendly and obvi No sinner did I pull in and start walking to the service area, a guy who said he just got hired there came up and greeted me. He was friendly and obviously glad to be working at Mark Chris. More

My car warned me about low oil and to be serviced soon. I have been going to Mark Christopher for many years and drove in almost at noon because I had a previous morning appointment. I was accommodated easi I have been going to Mark Christopher for many years and drove in almost at noon because I had a previous morning appointment. I was accommodated easily and waited in the waiting room. Service was done quickly and I was on my way. More

Service Department Everything went well Ray Peters took the time to go over everything regarding my items of concern and theY adjust the door cause it was slightly off, Everything went well Ray Peters took the time to go over everything regarding my items of concern and theY adjust the door cause it was slightly off, and the other thing he said were normal performance things that the SUV does. I truly appreciated Ray's time he took to go over things. Thank you for helping get everything resolved. More

Great service Erik silva was very helpful and explained everything throughly. I will definitely be returning for my vehicle services here. I recommend the Mark Chri Erik silva was very helpful and explained everything throughly. I will definitely be returning for my vehicle services here. I recommend the Mark Christopher Service Department. More

very excellent customer service and very helpful staff i bring my car car service for oil change and the person helping me let's me know what's else the car needs I try to get the money together and bring i bring my car car service for oil change and the person helping me let's me know what's else the car needs I try to get the money together and bring my car back for service the honesty,trust and good service provided makes me come back More

Great Service When the repair went longer than anticipated a comparable rental car was arranged—shows the level of care to consider accommodating the needs I had t When the repair went longer than anticipated a comparable rental car was arranged—shows the level of care to consider accommodating the needs I had to have a car and I was so appreciative!! Thank you for your professionalism and extensive and prompt repair!! More

Oil change and others Considerate with the client , try to help up customers finding warranty for the service needed not just what the service requested by owner of the car Considerate with the client , try to help up customers finding warranty for the service needed not just what the service requested by owner of the car More