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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,071 Reviews

6,071 Reviews of Mark Christopher Auto Center - Service Center

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November 06, 2019

Stole change out of my full coin dispenser. I think it's petty for anyone you trust with your car and go through you personal things and take something that doesn't belong to them. More

by JEFF.SAZON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Nov 07, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your feedback, Jeff. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with the team. Please let us know if we can ever help you in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 06, 2019

Tasks were not completed when picking up the car Left my car for five hours for all weather mat installation and eckbound application over the seats. And when I picked up my car, the floor mats weren More

by LINGCAOUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra
Nov 07, 2019 -

Mark Christopher Auto Center responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 06, 2019

Always in & out quickly I drive past two dealerships to get to MC Chevy for service. Im always in & out in a very quick time. Sam in Service is a real pro and takes the time More

by Tommy Trojan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam A. In service
Nov 07, 2019 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 05, 2019

Routine maintenance. Professional, knowledgeable service. All questions were answered in a courteous manner leaving no room for a misunderstanding. We own two cars that ar More

by tonymc6161
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Nov 07, 2019 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 05, 2019

Cost fir recommended service I wasn't pleased with the recommended service that I was told I needed and the price of the services. My vehicle has been running great since I purch More

by R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Nov 07, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 05, 2019

Window tinting was not right at first, Eric, service dept made it right. Liked the fact they provided a nice loaner while working on my car. More

by BUFJHN5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, service dept
Nov 07, 2019 -

Mark Christopher Auto Center responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 05, 2019

Friendly Sandra Stevens, was very sweet and understood exactly what I needed for my CTS. My Car has been working smoothly. Thank you for my awesome service. More

by Crystal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Stevens Service Dept.
Nov 07, 2019 -

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 04, 2019

Fast & Courteous The Service Technicians were friendly, thorough and timely. I was promptly greeted. The Mark Christopher atmosphere and waiting lounge was a pleasan More

by VALDEZGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Reid
Nov 07, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 04, 2019

Oil change My vehicle door must’ve been left open or window cracked I had dust residue in the front seat back in the trunk. The outside was filthy I would assume More

by Danny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabo he was great
Nov 07, 2019 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 03, 2019

No fuss service Always taken care of even if you come ahead of your schedule. Car comes squeaky clean after. Dario always makes sure other due service is added if n More

by md4kds
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Nov 04, 2019 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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