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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,071 Reviews

6,071 Reviews of Mark Christopher Auto Center - Service Center

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November 07, 2019

Job was completed fast. All the scratches were removed. Touch up paint on the door was an okay job, but you can definitely still see it. Just didn't feel like dealing w More

by DVLUCAS07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Nov 10, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 07, 2019

Excellent Once again another satisfied visit with Mark Christopher Cadillac service department. I had a lot of questions and concerns and Sandra was there to as More

by CSCHWENDEMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra
Nov 10, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 07, 2019

Good service they do the repairs on time when they inspect the vehicles if they found more problems while they are doing the repairs they will let you to get aut More

by Jose t perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Silva & juan fletes
Nov 10, 2019 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 07, 2019

Fast and friendly The service was completed in a timely manner and the staff was friendly and professional. I was very happy how I was treated. I was very satisfied wit More

by CHUEY5510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Silva
Nov 10, 2019 -

Mark Christopher Auto Center responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 07, 2019

poor service spent 72 dollars for a code to still be in my truck left message for service manager no return phone call will think twice before I go back. took nume More

by 84 camino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
juan feltes
Nov 12, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 07, 2019

Courtesy,on time,work well done. Mr. Peter's helped me with courtesy and got the job done on specified time. They even washed my vehicle. I did not believe was going to get out in two More

by Santiago P Burgos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Ray Peters.
Nov 10, 2019 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 07, 2019

Great customer service. First time customer and the customer service was great. The price was right for a oil change. Fast service and helpful. I will recommend to friends an More

by Kenna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Nov 10, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 07, 2019

Service I expected the service the last two hours and it did. Could do a better job of washing my truck after the service. Overall experience was what I expe More

by MIKECHAVEZ73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric silva
Nov 10, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 07, 2019

No complaints here Erik was very professional, thorough and pleasant. He took good care of me. I will make sure to ask for him next time I need my vehicle to be serviced More

by Lisa Bauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik
Nov 10, 2019 -

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 06, 2019

My part has been back order for a month now,my tires are ruined . My car only a year old. Will not but another car here More

by Wendy
Recommend Dealer
No
Employees Worked With
Matt Torres
Nov 12, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Nov 14, 2019 -

Wendy responded

Call you yesterday you dont pick up. Call you again today had to leave a message.

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