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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,072 Reviews

6,072 Reviews of Mark Christopher Auto Center - Service Center

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November 12, 2019

Very good They keep you informed of what is going on with your vehicle . The service manager let me know that on saturday the transmission tech not in on weeken More

by EDPEETE1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service not sure whom the person is. Needed to re schedule to this friday for transmission and code
Nov 13, 2019 -

Mark Christopher Auto Center responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 12, 2019

Amazing service! The quality of customer service is top notch. They were on time and my vehicle was delivered back I. The time that was quoted. I definitely would re More

by tkent91741
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember
Nov 13, 2019 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 12, 2019

Oil change Was satisfied with service, however disappointed by tire rotation being pulled out of service, making it not the value it was and looking for alternat More

by alabamasonny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Was female service representative.
Nov 13, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 11, 2019

Always a pleasure Getting my car serviced at Mark Christopher is always a pleasure. Up front it is easy to schedule an appointment and check in. Communications is alway More

by TRACYBIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aceves
Nov 11, 2019 -

Mark Christopher Auto Center responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 11, 2019

Service department The last few times I have been into the service department it’s always the runaround. If it’s not the normal warrantee that they always fight me on. I More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dario
Nov 12, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 10, 2019

Best service provided every time Every time I come to Mark Christopher I get treated awesome and never have an issue. My service rep Ray is the best and he makes sure I’m taken care More

by dflo562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Nov 10, 2019 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 10, 2019

Easy & fast service Super easy every time to drop off & pick up car for service. Although car wash is complimentary, it isn’t always done or very minimal. People are rea More

by AMI.GRIMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Nov 10, 2019 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 10, 2019

It was good It was good, service was friendly and they took care of my issue promptly and professionally. Couldn’t be happier with the staff and the service More

by EZE422013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario gomez
Nov 10, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 10, 2019

Excellent service As always, a great experience. An efficient check in process, timely responses and great outcomes. This has become the normal experience in my experie More

by ERIC.BISHOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan in service
Nov 10, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 10, 2019

Great Dario was great i had an emergency and he was able to get me in and out so i could get to my kids soccer game. Thank you Dario!!! Thank you to the Tec More

by carlos_morell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Nov 10, 2019 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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